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December 2023 by Google user
Came in on December 1, 2023 at 6pm the little man working the cash register was exceedingly rude to me and made me feel uncomfortable. I recently had a miscarriage and wanted to purchase my drink in peace, but he was asking me a bunch of rude questions and harrassed me. Stared at me asking me rude questions. Don’t come here
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October 2023 by KB DA Great
The woman who works behind the the counter in the early mornings is ridiculously rude and disrespectful and I need to know how to file a complaint on her, she needs to be fired immediately!!
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August 2023 by Jay H.
This place is worse than the average AM-PM. The staff is fine and it is usually clean, actually the staff has nothing they could really do at this point. The main thing is it's at a gas station and gas stations are killing our planet. We shouldn't support gas station owners if possible. The food is priced ok but they need a better vegan selection. Their beer prices are great on Natural Light and Busch. One time a lady working there tried to ask me to stop a guy who was robbing some food from them. I did and blocked him in the door. It was scary he pushed me, I could have been stabbed. They have a wall of pictures of people who aren't allowed to shop there. The community around here is really trashy. They should be better.
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February 2023 by Abraham Kidane
They’ve bad customer service.
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January 2023 by Rojelio Vega
Just happened a few minutes ago… Horrible customer service and very rude lady at the cash register. I attempted to redeem a scratcher prize (breakfast croissant). The lady didn’t redeem after I she scanned bar code on mobile phone. She attempted to charge me for the croissant, I asked if she is charging me for the croissant? The employee stated “it’s not free”, I told the employee I don’t want the croissant. Lady stated “if it’s not free you don’t eat”? “Are you not hungry? Since it’s not free you won’t eat.” I was offended with her choice of words that were completely unnecessary for any customer. In my opinion, this rude lady should not interacting with customers. I wish her the best and hope she gets customer service training asap. I will never return to this location. I will drive down the street for better service.
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December 2022 by Tony Miranda
I usually like the ampm Arco. But this one is very run down not well kept up. I had an encounter with the manager lady. She thought I was trying to steal a Big Gulp LOL. Then she started cussing me out in Spanish. Screaming as if I was robbing the place. Would not recommend going there a lot of miscellaneous people hanging around too.
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September 2022 by Vivek Kumar
Called with an inquiry and they told me to never call again and hung up … fire whoever you hired ASAP
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June 2022 by Zane Grey
I was just here buying a topo chico!!! And this old fat rude el Salvadoran lady working here has a nasty attitude horrible customer service disrespect to all customers she need to be removed from here once and for all.
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May 2022 by Ivett Ramos
Rude employees very very rude I dislike this ampm it’s always the bad customer service.. all these people need better training!!!!!! It’s not the first time that I have a bad experience but it just me trying to give a second chance that they don’t deserve because the attitude doesn’t change .. I don’t recommend This ampm just go a pay a couple cents more to 76 gas station better it’s just across the street .
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September 2021 by Kamrin Street
Is good
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March 2021 by Carolina Martinez
Do not recommend this ampm location. Store clerks are extremely rude. They refuse to sell advertised product for their sale price. They refuse to give you manager information, as to not report their rudeness. Don't try calling to speak to the manager because they will hang up on you as to not let you speak to manager. Store is in need of cleanliness as well. There are many other ampm locations in the area. I recommend you go the extra 0.5 miles to a different ampm
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November 2019 by Edwin Williams
I bought beer here and after I bought it I realized I bought the wrong thing and I tried to return it and get the right item. They wouldn't let me do the exchange because of store policy on no returns on alcohol but the thing is I had not even left the store yet.
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November 2019 by Sharmaine Hardy
The absolute worst customer service here and they have the audacity to give you a coffee cream limit then will try to charge u 25cents for each coffee cream never will I stop at this ampm ever again
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May 2019 by Patricia Patterson
Just left there at 10:34pm 5/20/19 i was told my card was declined twice but my bank shows the money was taken, I always receive a text when my card is used. The cashier was very rude
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March 2019 by Bluesocks 11
Does no one here understand English ? I asked a question about their snacks and some older man got offended thinking I was insulting him. He responded to me “why u say that what do you want ??? Go away.†Really ???? Who hires these people? Goodness.