-
February 2024 by John Henshaw
I placed an order on Monday, and I received it by Tuesday afternoon, standard ground!Back in 1999 when I redid the top on my '67 convertible, the ONLY rear window seal that would work and fit properly with the original aluminum trim in place was WCM! All the other 'top name' vendors I tried were terrible, and wouldn't fit right. 25 years later, it's held up flawlessly with no signs of cracking. WCM seals are simply the best available!
-
January 2024 by C Marshall
Very helpful. Good custom service and parts
-
November 2023 by Fernando Loza
Angel is the man.. helped me find what I needed for my ghia. Very knowledgeable and great attitude. I'll be back.
-
October 2023 by Melissa Turney
Have been using WCM for over 25 years- got to visit today from Florida, not expecting an impromptu tour, but it happened- what a great crew there. I have a new project and will not hesitate to order more parts through them! This is why they succeed! I was like a kid in a candy store. Thanks again for the great memories!
-
September 2023 by Kelly Strain
I needed some help with some not normal questions. I reached out to Angel and customer tech.It’s really hard these days to find customer service or a technician that will go beyond the call of duty to help a customer out. Not only did he go out of the way he sent me some pictures of his Volkswagen in regards to the location of some items I needed to know where they’re. Located. On his own time!I don’t know about you, but these days it’s real hard to find someone that cares enough that goes out of their way to help a customer out.Angelo thank you very kindly. I greatly appreciate your brother. I hope you have a wonderful day.
-
July 2023 by Jesus Sanchez
Customer service is top notch! They ship out same day which is awesome. Great parts and great quality. Thank you guys!
-
July 2023 by Glenn Budde
Cannot speak highly enough for the service I received.This is our first bus and we need and will continue to need advice and helpAngel was awesome to deal with. Knowledgeable, professional and fun to talk to.Customer service for most are a thing of the past but with WCM it seems to be their standard.We will try to buy everything we can here.Thank youGlenn
-
July 2023 by Alan Neil
I ordered a windshield for my 75 beetle sedan from West Coast Metric. It arrived on time and was very well packaged. Due to a misunderstanding on my part, we had several emails back and forth. In the end with the patient help of Roxanne in the accounting department the matter was sorted out. Thank you so much! I will definitely shop here again, and will recommend West Coast Metric to anyone seeking VW parts.
-
July 2023 by Frank Klenk
Todd the CEO at West Coast Metric looks after customers the way us old timers are used to. I've talked to the lady that answers the phones as well as parts people, all knowledgeable and kind. They have the quality parts I need. I am doing 2 restorations simultaneously. You cant go wrong spending your money here!
-
July 2023 by Mr J
Great service!!! Spoke to Angel over here at WCM. When I reached out to the company he was very eager to help me find the unique part for my VW Bus. He did his research and I am please with the service. Ask for him if you need assistance. I'm sure he will be more the helpful. Thanks a bunch Angel!
-
July 2023 by Marshall Schoen
I had very year specific tech questions, so I called WCM. Angel took the time to answer my questions thoroughly, even when they seemed silly. His knowledge and kindness will keep me coming back as a repeat customer. Thank you again!
-
May 2023 by Garry McNew
West Coast Metric, incI have purchased several items over the years and I have never been disappointed. Thank you for your great product and your customer interface.Sincerely,Garry McNewKokomo, Indiana
-
May 2023 by Mark DeAndrea
I wanted to take a moment to tell how much I appreciate your customer service and expeditious shipping. I have been a VW owner for a very short time, and. I have purchased parts from another company who was far less helpful or Professional as West Coast Metric. You have earned my continued business.Mark DeAndrea
-
March 2023 by holy diver
I received a gift certificate for this company. It was misplaced and expired. I emailed the company 4 days after expiration with a copy of certificate asking if if they could honor it. 4 days after email and no reply.I called them regarding this issue and they said they would not honor it.I have been in the VW industry for 40 years and I have never experienced customer service at this poor level. I will not be ordering from them in the future.Since it won't let me reply to your response, I have to edit this..if i was weeks/months late I wouldn't have asked. But a few days.. way to take care of your customers and such great customer service this is exactly what I expected from your company. Guess my review was right on the money.
-
February 2023 by Fred Thomson
Incredible service. Within five working days, from the US to Australia, I had the bits I ordered for my 1965 'Splitty' Bus, in hand and ready to fit. So polite and accurately swift...IMPRESSIVE !!!!!
