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June 2024 by carrie holmes
We had to purchase a smart phone the day before going overseas. Maria helped us purchase quickly without skipping over any information. Thank you!
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April 2024 by Joshua Sansinena
Horrible customer service
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April 2024 by Becky Bernardi
I wish I never switched to this nightmare of Verizon. They lie, you'll pay more in fees than this is worth. Non of their give away items are on them like said, you'll pay and pay and pay and you're stuck unless you want to own hundreds all at once. The sales people are dishonest and just want to push items on you, you will pay for them each month weather you want them or not. Being a single mom with two special needs kids wifi was all I really wanted, now I'm broke each month with this nightmare. $410 this month. They will charge you a fee to turn back on each item, you'll never get free of them once your stuck. At the end of my year, I'm switching and never using Verizon for anything for the rest of my life.
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March 2024 by diana duran
Great staff
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October 2023 by Harinderjit Lidder
Very unprofessional
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September 2023 by Rafael Perla
Oh, oh, good and pretty phone and brats.
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July 2023 by James Meeker
Got what I needed and they just billed me. Love it!
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July 2023 by Chase Lillich
Better be rich if you walk in they will try to sell you everything. Extremely overpriced accessories
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July 2023 by Mari Tinoco
Very good experience
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March 2023 by J Hernandez
Phone payment and ask about a new phone, instead of "how can I help you" I get "you can't park on the curbside pickup" I was sure I came for customer service. Not about my parking. Sad to say I get tried of this store. Any other Verizon all about helping , Fresno, Visalia, and so on. I just hope they can step it up with service.. not policing parking.
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March 2023 by Why
Friendly customer service.
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February 2023 by Tony Williams
Needed to swap an older Galaxy phone to a newer model. I chose to have the entire phone cloned (29.99). Anna, the technician was quick, efficient and extremely knowledgeable. But be wary.She signed me up for services I didn't want or need. Took 3 calls to get it straight, 2 months later.Then my wife asked about a password recovery, Anna said she could do it. BS. Exchanged info and said she'd help. Load of BS, she said she had hacker friends. No wonder I got charged ,$400 more than should.
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February 2023 by Matta Bello (Mr. Fantastic)
So anybody who knows about Verizon knows that where they really shine is loyalty incentives.Verizon and Xfinity are both at the top of their game, and they both reward customers who have been with them for a significant amount of time.I have been with Verizon for 12 years, and they have cut my bill repeatedly and added services for free during the last 6 years or so.Literally everything is unlimited at this point.My calls and data, I have hotspots so other people can use my Wi-Fi for free, cheap Cloud storage, and Total Mobile Protection which almost ensures your phone will be replaced if it is damaged by anything other than water.When you walk into Verizon, they will promptly ask your name and tell you how many people are ahead of you.... So go in there ready to look around or play around on your phone. It won't take long, don't worry!Of course they are in the business of selling the newest phones, so if you have already paid off part of your current phone, expect them to suggest you update..... I just updated to a Google Pixel 7 pro and to be honest, I like it better than Apple and Samsung products. I haven't tried Motorola in a while.If I could give you a word of advice I would say to get on YouTube if possible and look up videos that relate to whatever problem you're having before you buy a new phone. There are lots of easy fixes available on YouTube.That being said, sometimes it is fun to try out the newest phone! Life is short!If you enjoy Android and Google, try the Pixel 7 Pro. The software is top of the line. If you are more into hardware, the Samsung 22 might be right for you... Especially one of the enhanced models.They sell speakers and cases and all sorts of accoutrement. Get yourself some good phone armor, maybe something like an OtterBox Defender or a Commuter. Get yourself a screen protector.Ask them to help you set up a situation where you can find your phone if it gets lost.This is the creme de la creme guys.....this ain't no cheap, slow, boring stuff. They always have the best stuff at this store.
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January 2023 by kristine h.
I went in because I was having issues with my SIM card. I waited 45 minutes and no one helped me, while there are 3 employees standing around doing nothing and a line of people waiting. Ridiculous.
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January 2023 by josh j
Thank you so much for the help clarifying my past account. I am pleased by the service I was given by Maria at this location. Thank you for the patients and care given to me. I was able to verify all of the bill/fees and payments that was charged.
