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February 2024 by Katelyn O.
Highly DO NOT recommend salmon's furniture! I went in looking for some furniture and came across some couches I liked. I recieved a quote from the salesman and took it home. The next weekend, I went to other furniture stores to compare prices and look at other options. I found the exact same couches at fashion furniture so I called Salmons and asked to speak to the salesman who helped me to get confirm the quote. He quoted me at 899 and 449 for the two sofas I wanted. The next business day I call back to move forward with ordering/purchasing the couches. He give me the SAME quote he had given to me over the weekend so I tell him I would like to move forward with the purchase. When he transfers me over to the financial department, she reviews the prices, only 1000 more than what he had told me. She transfers me back to the salesmen and I told him he quoted me a different amount then what the lady had given me. Instead of asking for clarification or communicating in a PROFESSIONAL way, he proceeds to say NO, NO, that's not true I would never say that. ABSOLUTELY NOT! I tell him I am positive that is the quote he gave me, he proceeds to interupt me and say NO NO NO! After hanging up, I call back and ask to speak to the owner/manager, thinking they would be able to help me or offer better customer service but the owner was worse! I tell him my experience and he replies with sacrastic responses such as "okay you took 4 minutes of my time to tell your side now I'm going to take 4 minutes to tell our side" and "I'm not going to say much more because then I'll be "rude" " What kind of customer service is that ???? They are nice until it doesn't go there way and then they show their true colors !!!! Management is just as bad instead of correcting or fixing the situation, they blame you for it and defend their rude salesmen!!! STAY AWAY from this store!!! Fashion Furniture has WAY better customer service AND prices!!
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October 2023 by Susan Romero
Went in on 8-24 and purchased a $3600 sectional couch which was custom designed from Frank. Couch arrived on 9-15 with only 2 pieces which should have been 4 pieces and they are refusing to make right! Spoke to TRACY called after I complained that original rep ordered wrong that she states I signed for 2 pieces at $3600 and will not make it correct!Stay far away from this store will not honor what is purchased due to error on sales persons wrong doing. This business would rather blame customer than find solutions! Why would anyone want to buy sectional and only get 2 pieces for $3600? Never walk into this business, stay far away from this place wanting to defend their sales person instead of making a resolution for paying customer! Very unhappy Hispanic female customer! Never asked for a discount or refund only want error corrected!!Would have put negative stars if possible!
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April 2023 by Angel Rodriguez
Best furniture store in the Valley! Don't waste your time looking somewhere else. Customers service is great, and the quality can not be beat. Our living room now looks complete and we are so happy with the product and the price.
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January 2023 by Luis M.
The manager was Rude and aggressive after calling regarding an issue with my purchase. This is not a good place to do business. I would not recommend this place at all. After several months of waiting for my furniture to arrive be on the contract time. I called the manager asking them if they could do something for extra time they where taking, the manager at one point threaten me by keeping my money and my purchase. And that he had talk to the owner of this place and they where ok doing this. I feel that this was done because I'm Latino and they feel like they can just bully there whoever they want . This has been the worst experience when a business feels like just because your a Latino they can rob you without any remorse.
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November 2022 by Maria Theadore
We had done lots of shopping for a sleeper sofa before coming to Salmon'sMost places didn't have any models to show us. Salmon's had 3 different models, and the salesman had no problem opening them all to show us the mechanisms and mattresses. Great quality and excellent service!
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November 2022 by Deborah Olmstead
Salesman was helmful. He listened to my wants and i found what i was looking for now just waiting for my order i can hardly wait
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September 2022 by F&C Swanson
What can we say about such a fabulous furniture store. Tim and Tracy and staff knocked it out of the ballpark for us!Sept 2020 our summer family cabin was in the middle of a fire tornado at Huntington Lake. We had some physical damage as well as smoke damage; thus all mattress sets upstairs and upholstered chairs downstairs needed to be replaced.We decided on making a visit to Salmon’s based on a fairly recent recommendation from a cousin as well as our mother’s experience from many years ago. Tim greeted us and helped us analyze what would be best for 7 mattress sets (ranging from queens to doubles to twins) accommodating multiple family units needs. He also told us that the sets would be hard at first but would adjust after about a week. And he was right on target! We ordered on the spot for delivery to be made after the renovation was complete.A couple of weeks later we went back to Tim and asked him what he had that would accommodate the “3 descriptive words” I used for replacement of 3 old chairs that were smoked damaged in the same cabin (built in 1936). Again, he took us to an area of the store that had a rocker recliner and wall hugging love seat recliner that had the rustic look, durable for ages 94 years to 6-months, and comfortable (the old chairs were not comfortable and were hand-me-downs, and didn’t coordinate with each other). WOW is all we could think of as these 2 units would do the job perfectly and within replacement cost.The mattress sets and recliner units were delivered at the same time and really dressed the cabin perfectly.Less than a year later, and before the renovation was complete, we decided on replacing an old built-in storage settee unit that the cushions were smoke damaged as well. Again, Salmon’s was our go-to to explore an option of a sofa-bed, only to get cost comparison estimates vs the cost estimate of custom replacement of the cushions. Again, Tim showed us 3 queen-size sleeper sofas (using the 3-word description of mine); then he showed us the last option which again knocked it out of the ballpark! This was a new item called a sofa airbed… it has an inflatable air mattress that is connected to the regular sofa mattress, and it is so comfortable. And it happened to be displayed in an alcove area, just where we were going to replace the storage unit (cost comparison vs the cushion replacements only amounted to a little over $200; this was a no-brainer as it would complete the cabin look perfectly). As you can guess, we immediately ordered it to blend fabric swatches with the recliner units we had already purchased. When it was delivered, we discovered the mattress was the regular sofa mattress and not the air bed mattress. We made contact with Tracy and upon review of photos we had provided, determined it was in fact the wrong mattress. She placed the order for the correct one of which it is now in place.What can we say about Salmon’s? They did us well with the selections, deliveries and adjustments. We will definitely repeat our business with Salmon’s and refer them to our friends and families.
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September 2022 by Tessa Washburn
Love this place always super helpful and has amazing furniture
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April 2022 by Michelle Parichan
We received our new sofa and loveseat about 3 weeks ago and we ABSOLUTELY LOVE IT!! Thank you for being so easy to work and very professional. I'll definitely recommend your store to friends and family!!
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April 2022 by Kelli Dodd
Tracy at salmons.. Thank you! You are truly caring on the name in your pr and service!
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November 2021 by Joey Diaz
Great selection and very helpful but not overly trying to sell and I gotta a good deal
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June 2021 by Robynn Weston
Tim is an exceptionally great guy. Looking forward to getting our furniture.
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May 2021 by Nancy Willbanks
Very professional and exceptionally prompt on obtaining knowledge of my order. Dealing with the Salmons Employees was a blessing. I highly recommend this place of business for home furniture and furnishings. I will be returning doing one room at a time. Thats another thing, they understand furnishings can be costly and they don't pressure you they use their knowledge to fully handle you order from start to finish.
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May 2021 by Marcus W.
Always a great experience.. Beautiful and well built furniture.. Thanks Tim for the help.. We are excited to receive our bedroom set..
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April 2021 by John Fowler
Tim was very helpful. I will be buying my recliner from him
