Quest Diagnostics

Medical Labs
Hours:
325 Mall Dr, Hanford CA 93230

Hours

Monday
6:30AM - 4PM
Tuesday
6:30AM - 4PM
Wednesday
6:30AM - 4PM
Thursday
6:30AM - 4PM
Friday
6:30AM - 4PM
Saturday
Closed
Sunday
Closed

About Quest Diagnostics

Quest Diagnostics is a medical testing center offering a variety of services, including COVID-19 antibody testing by appointment, blood and urine tests, drug screens (both DOT and non-DOT), pediatric specialty tests, glucose tolerance tests, and wellness programs. The location emphasizes safety measures such as face coverings, and provides helpful online resources for test preparation and appointment scheduling. Patients generally find the facility clean, well-organized, and efficient. Many appreciate the quick check-in process through automated systems, which make appointments and sign-ins seamless. The staff includes friendly and professional lab technicians, with some emphasizing that blood draws are quick and painless when performed by skilled personnel. Several reviews highlight positive experiences with blood draws, noting that some technicians are particularly good at finding veins and making the process comfortable. However, there are mixed reviews regarding customer service. While some customers praise the staff for being courteous and accommodating, others criticize the phlebotomy staff for lacking friendliness and attentiveness, describing them as robotic or impersonal. Wait times can vary; some patients experience short waits, while others report longer delays. Overall, Quest Diagnostics provides a range of testing services in a clean environment, with a focus on efficiency and safety, though customer service experiences can differ.

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