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November 2023 by Richard Velo
This company is such a scam. I will reporting them to the better business bureau. I had spoken directly to the landlord and was told the property wasnt available. However, I was then contacted by this company "Property Pros" and told that it was available. I assumed that an opening had popped up. NO. It never was available. All they do is lie and say properties are available so they can get your money for the application. These people shouldnt be managing anything. If you're thinking of renting a house through this company, Don't! If you're thinking of letting these people manage your property, Don't! This place has 3 stars for a reason. Stick to Lemoore Real Estate or Heritage Realtors to handle your needs. This place is a straight joke.
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October 2023 by Jack Bell
Navy peeps! Feel free to contact me directly before you go with Property Pros- get my info through the squadron. Unfortunately, I find myself in perfect agreement with the rest of the military reviews on here. I had submitted an application and payed the application fee. They processed my application, ran my credit, and approved me for the property. While I was away at SERE (good times) they gave the property to someone else despite multiple phone calls ahead of time coordinating with their office staff. Then the manager Norma said I was at fault and refused to refund my application fee. I explained that this is a small community and that is not a great way to treat Navy people. I was really hoping they would make it right and I politely requested they at least refund the fee, nothing. The manager said “they would not be doing that” and said she’s not worried about their reputation. Just a heads up - it’s only $30 - just don’t want anyone getting screwed over potentially more money at stake.
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June 2023 by Teena Saffioti
David Cooper of Property Pros has been the biggest help with our house build journey. Anytime we've had a question, he's answered it, anytime there's been a issue, he's sorted it.We've built a bond, based on trust, and now friendship and we honestly couldn't have asked for better.100% recommended to get you started on your build.Thank you so much Dave. Can't wait to sit down with a few drinks ?
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August 2022 by Jennifer Saldivar
I rented through property pros for one year and it was the best renting experience I’ve ever had! They always respond to me right away and tended to what was needed in a super caring way!!
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August 2022 by Luis Leon
I applied for a property here they said I was first application and they go by first come first serve so I applied gave them 60 dollars for to adult for credit check and background everything thing passed they even contacted my current landlord and he made very specific we never missed a single rent payment over the time of five years or late we rent from century 21 out of Visalia CA besides the point is they races and gave the house to a white family not mine cause we black and we have good credit and enough income but still got discrimination against black people so if African American don't go here they just still your money and hopes they are racist
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June 2022 by Susy Rodriguez
Very difficult to work with. They changed their name from Stratus to Property Pros. Go look at those real one star reviews. Save yourself the trouble. They are so so difficult to get a hold of, unprofessional, and can not provide explanation for crazy amount of charges.
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October 2020 by Erick G.
Deep cleaned the house for 3 whole days and still got charged $520 in cleaning services.
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August 2020 by Maria Sullivan
We have been very satisfied with thier service. We have been working with them for about 8 years now and they have found great renters that have paid on time and take excellent care of our property. They call when anything needs fixing and provide great handyman service.
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May 2020 by Cindy Orosco
Property Pros was awesome. We found a house to rent through them and they are very nice and they go over everything with you. Great experience. I would highly recommend them to anyone trying to find a house to rent.
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May 2020 by Shelby Lowe
Everyone we have interacted with in the office has been helpful! They were flexible and worked with us even from a distance. When we've had to call the emergency line they responded to our issue quickly.
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May 2020 by Cody Reed
We’ve been renting from this company for over a year now. They have been quick to fix problems when they come about at our house whenever we’ve called. They also were very helpful in helping us get into a larger house when our prior lease expired. So far it’s been a pleasant experience all around working with them!
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May 2020 by Allison VanHyfte
We recently rented from property pros for just under a year and we did not have the greatest experience. There seems to be an inability to work with military families from the beginning as someone has to be on site to rent and no possibility to rent "sight unseen". This company also seems to have problems with taking customer complaints seriously with a lack in follow up once a complaint has been submitted, especially if dealing with money and reimbursements. The monthly payment system also needs to be updated for those who are renting as it is not user friendly (no online payments available). Overall, our experience was very poor and I encourage those looking to rent in the area to look for property management elsewhere. I hope this review will help the company with customer service issues in the future.
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May 2020 by Erinn Reinbolt
I moved to Hanford 2.5 years ago, and have lived in the same Property Pros house the entire time. The staff and my owner are very responsive and proactive when I have a maintenance request. Life got 100% easier when they began taking checks for rent this year. I plan to stay with Property Pros until I move out of the area.
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May 2020 by fred trovato
I rented from Property Pros for five years. Very professional company courteous and were quick with repairing any issues I had. The only reason I moved is I bought my own home and the transition from giving my notice was exceptional.
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May 2020 by Misty Vasquez
Super nice girls in the office. Worked with my family to find us the perfect place to call home!