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“I recently got a new phone here and Emily was amazing. She guided me through the process of trading in my phone and describing current offers which I ended up taking. She even helped another customer who needed help on how to navigate her new phone. She was great!”
“Rubi and Micheal, both help me on Friday (Rubi) and sunday(Micheal) with all my needs and even more. By bringing to my attention on my bill a service that should have been taking care of years ago. So I'm pleased on the service Micheal and Rubi game me and my family. They both have impeccable customer service tributes that other agent can learn from.”
“So far so good, I've haven't had any issues as far as customer service yet. Unlike the others cricket centers, those employees are a little immature when it comes to customer service the one next to smart and final is what I'm implying.”
“The AT& T store here in Hanford over by Costco has outstanding customer service! Great time management skills & Knowledgable of services and products! Jen, the store manager is friendly & experienced. Maria helped me with a low-cost internet, helped me and set it up right there in store!”
“As a family on limited income, I’m so thankful we came across Liz.
Sweetest employee we have came across here, got us a new phone under our budget and even came with a screen protector and case! Can’t beat that. Thank you Liz!!!!”
“Came from Fresno to Hanford... Stopped here at this Metro shop here. First time having a Metro phone and ever being here. The lady was very nice and respectful. She answered all my questions and I came just in time for their promotions! This is the third month having my Metro phone and I have to say I love it. About to go back in (customer services is 5 stars) and hook my tablet up with wifi.”
“I came in to buy two phones, swap my current phone with a new phone, add a new line with the second new phone, swap my current phone with one of the tablets on my account, change data service for yet another tablet on my account, plus get new chargers and cases for the two new phones that came out today. My man Kevin NAILED IT! I was in and out in less than an hour, At one point, Kevin even explained to ME what I was trying to convey to HIM! I've been coming to this same Verizon for two or three years now I've always been happy with the service I received every visit. I never leave reviews, but "Kevin" really knocked it out of the park today. Well Done!”
“There was a guy there, which I didn’t ask for his name. I should of but anyways let me just say he stood there helping me out and putting my glass screen on my phone for me. He even brought out two boxes out of iPhone se cases for me to choose from. I was happy I had an option to pick something I like while he was working on updating. I had always been with metro but I’m glad I change carriers. He was real helpful in had all the answers to my questions..THANK YOU...”
“So anybody who knows about Verizon knows that where they really shine is loyalty incentives.Verizon and Xfinity are both at the top of their game, and they both reward customers who have been with them for a significant amount of time.I have been with Verizon for 12 years, and they have cut my bill repeatedly and added services for free during the last 6 years or so.Literally everything is unlimited at this point.My calls and data, I have hotspots so other people can use my Wi-Fi for free, cheap Cloud storage, and Total Mobile Protection which almost ensures your phone will be replaced if it is damaged by anything other than water.When you walk into Verizon, they will promptly ask your name and tell you how many people are ahead of you.... So go in there ready to look around or play around on your phone. It won't take long, don't worry!Of course they are in the business of selling the newest phones, so if you have already paid off part of your current phone, expect them to suggest you update..... I just updated to a Google Pixel 7 pro and to be honest, I like it better than Apple and Samsung products. I haven't tried Motorola in a while.If I could give you a word of advice I would say to get on YouTube if possible and look up videos that relate to whatever problem you're having before you buy a new phone. There are lots of easy fixes available on YouTube.That being said, sometimes it is fun to try out the newest phone! Life is short!If you enjoy Android and Google, try the Pixel 7 Pro. The software is top of the line. If you are more into hardware, the Samsung 22 might be right for you... Especially one of the enhanced models.They sell speakers and cases and all sorts of accoutrement. Get yourself some good phone armor, maybe something like an OtterBox Defender or a Commuter. Get yourself a screen protector.Ask them to help you set up a situation where you can find your phone if it gets lost.This is the creme de la creme guys.....this ain't no cheap, slow, boring stuff. They always have the best stuff at this store.”
10 AM - 8 PM
1675 W Lacey Blvd #T32, Hanford
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“Got a new iphone, apple watch and WiFi thanks to Angela. She was beyond helpful and made everything very easy. I appreciate her assistance and kindness throughout the entire process. 5/5.”
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“Jorge helped me with everything he was not pushy or sales driven he genuinely cared about my issues and helped me every step of the way would recommend the store 10 out of 10”