Lowe's ProServices

Hardware Stores, Building Materials
Hours: Lowe's ProServices, a well-known home improvement retailer, has received mixed reviews from its customers. The majority of customers have had mostly positive experiences, with helpful and responsive employees who provide good customer service. The store's stock is easy to find, and the pricing is competitive with nearby rivals. As a commercial customer, Lowe's offers discounts on all purchases, which is appreciated. However, some customers have expressed frustration with the lack of cashiers and the prevalence of self-checkout stations. This has been a source of inconvenience for those who prefer a more traditional checkout experience. In one instance, a customer had a positive experience with the online ordering and in-store pickup process, though the website's inventory information was inaccurate. The customer was ultimately able to obtain the desired product, with the help of a friendly and accommodating employee named Ashley. Additionally, a customer has had exceptional experiences in the garden center, praising the exceptional customer service and advice provided by an employee named Rickey. This customer has been so impressed that they plan to continue shopping at Lowe's solely based on their interactions with Rickey. Overall, Lowe's ProServices appears to be a mixed bag, with a combination of positive and negative customer experiences. While the store's pricing and selection are competitive, the quality of customer service can vary, with some employees going above and beyond while others fall short of customer expectations.

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1. Hanford, California