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March 2024 by Cam M Kok
Nice friendly staff
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March 2024 by Jacquanda Grandy
Customer service sucks. Front desk rude not helpful to fix issues
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March 2024 by Chassity Harley
I will never rent from the place again.The gentlemen there was great fast service and everything was well getting the vehicle. The service returning was a nightmare the car was still returned on time but whoever that woman is that services this location is lower than skid row! Even when the car was returned on time I was still charged 42 dollars when the car was returned on half a tank and was given to me ON half a tank of gas! I’m not going to devalue the service I received from the gentlemen but getting that charge definitely showed me how vindictive and malicious the other worker there is. I’ll get her name later because I’m disputing this charge. But I want to make sure I write this review because this place is not good business. First time renting at this locations and definitely my last. Watch your charges BEWARE.
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February 2024 by R. Steve M.
I had I nightmare experience on my trip, got the wrong car ran off the road with 3 other cars , but the blessing was it happened in Hanford CA. I had the pleasure of dealing with Bailey who saved my trip. Had me in a new car and back on the road afterwards with a better mood than when I walked in the door. Thank you again for the great service.
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February 2024 by Paul Y
Hertz online support was amazing.
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December 2023 by Kris Knupp
Great service, wonderful selection of cars and good pricing. Location is less than desirable but staff is aware and helpful.
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September 2023 by Richard Castillo
Very small business but very clean and staff is friendly, please have patience, staff is very small
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August 2023 by John Silva
I have rented several vehicles from them personally and also after a accident the were there to help worked with the insurance and saved us in a pickle
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June 2023 by Peter Pollock
Very friendly and helpful desk staff. Car was about what you'd expect from Hertz these days, but was clean and drove well.
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May 2023 by Peggy Domen
Have never rented from Hertz before but the actually gave a better deal. I was renting a car to drive across country. Upon picking up the car first off they did not do a walk around with me. As I did one he was standing in front on the car and I mentioned bugs covering the whole front of the car. His response was oh you should see some are worse.I interior of the care was very dirty was forced to put a blanket on the back seat and clean the inside of the front window as not to be blinded with sun glare from film on the window. Midway through my trip I realized why they left the front if the car dirty. There was a crease on the top of the hood. I couldn't see how it could of happened the way it was yet I worried the rest of my tip if they were going to blame it on me. And since I was informed when renting $200.00 were held for cleaning or damage. Post note have never had money held anywhere else. So I made sure I cleaned it good to return. Guess what all the bugs came off the front along with the backseat dirt and sunflower seeds.So Haford Hertz I was not happy with your lack customer service and supplying a clean car. Bear WV Hertz will be happy I did your job. And my $200.00 were not held for damage so the dent was there already, thanks for the stress of me worrying about it
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January 2023 by Jonathan Chavez
This location used to open at 8am, employees were never on time, so they had to open later in the morning. Thought I would rent a vehicle in advanced from them, only to be called 1 hour before my rental and told they don't have what I paid to rent. This is the 3rd time this has happened to me at the Hanford Ca location in the last year and a half, the whole office is unprofessional, lazy and I wouldn't recommend. Save yourself the trouble and rent through National at the fresno airport.
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August 2022 by Kristin Yocum
No vehicles to choose from. Wouldn't aCcept any of the cards I had so wasn't able to rent. Parking lot had a bunch of trash and homeless people.
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August 2022 by Sharai D.
Went in this morning, Jason helped us. He was great, everything went super smooth and quickly. It was chilly in there and the music was on point lol. I recommend that location!
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July 2022 by Tyler G
Great rental shop, I'd rent my car here again if I ever need one
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May 2022 by Manuel Garcia
Great job guys we will consider using you in July for our vacation rentals.
