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November 2023 by Sudesh Nagavalli
it was such a pleasure during business with my advisor Teresa Flores who did a excellent job in keeping me apprised of all that was going on with the repair work. Has a very pleasant personality
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November 2023 by Claudia Williams
Taylor’s enthusiastic customer care and professionalism made the process of getting my car repaired favorable. Thank you Taylor! You were well informed and kind.
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October 2023 by kelly sanford
Caliber has repaired more than one of my vehicles. The customer service was excellent, the updates were consistent. And always satisfied with their work. My cars won't go anywhere else.
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October 2023 by Melissa Davis
I would highly recommend caliber collision to anyone. The lady Taylor that helped me in the front office was really professional. Overall happy with my service. Thank you Taylor and the caliber team.
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October 2023 by Dee Bee
I had a great experience and absolutely appreciate Taylor and Teresa for keeping me informed every step of the way!! I’m beyond satisfied with the services rendered and will be more than happy to refer them to my friends and family. Thank you, ladies!
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October 2023 by Shiniqua Lundyevans
Ryan, Joe are the worst at Caliber Collision. Caliber insurance was referred through USAA and I was very confident of their work because USAA had them listed at the top, well it has been a very bad experience with Caliber Collision for me, I dropped my car off on July 3rd and since then it has been all bad, I left my lock key for my tires because they said that they were going to take the wheels off the left side so I was proactive and made sure they wouldn't have to look for it. Since then it has been nothing but problems with Caliber Collision, they first told me that my car was ready on August 16th which was almost a month and a half of having my car when I get there I noticed that my emblem logo was missing off of the license plate in the front and the side where the insurance was damaged still had the door that wasn't aligned right and the side panel was broken still which should of been fixed, Marco said that he was talking 880.00 off the order and I only have to pay three hundred ?, my car was dirty and they didn't even wash my car, Marco said that it is left outside not covered and it's and industrial area so that is why it wasn't washed. They kept my car and called me on the 30th and said that it was ready I go to pick up my car and I noticed a scratch on my car on the side that wasn't there before that made me look at everything thoroughly and I noticed where my license plate was there was a black spot that had not been there and I noticed on the top of my roof it had a white stain that was on there, Marco said that it is Sap for being left uncovered at the shop, my car wasn't washed again it was dusty on my roof and the front of my car too. Marco told me it's like they painted my car if they did why is my car looking like that, I also noticed that my lock for my BMW wheels was not in the cup holder tray anymore which they used to unlock my tires with. At this point I went through USAA to resolve the issue because they kept messing up on my vehicle and now they are saying that my lock key the can’t find, I also notice that the belongings that was in my driver door wasn't there, what did Caliber Collision do with the stuff that was in my driver side door. I reached out to Caliber to get help and Joe and Ryan is a joke it's evident that Caliber Collision isn't professional with my vehicle with me and he was trying to make it seem that Caliber Collision is not at fault. You look for help and I have solid proof to what I'm saying, Ryan and Joe was very rude where at this point I requested for higher than them. I'm beyond upset ?with this. Please can this be resolved.
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September 2023 by Lisa L.
Worked with Debbie. Quality service and great customer service. 5 stars! Highly recommend!
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September 2023 by Gracea191 ..
Took my mothers car and Teresa was amazing in explaining every single detail to her made her feel great about leaving her car there and after picking car was looking great just as before her accident.
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September 2023 by Terry C.
Work was amazing every one was professional and went above and beyond to acomódate my needs thank you Caliber
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September 2023 by Shiniqua L.
Ryan and Joe are the worst at Caliber Collision. Caliber insurance was referred through USAA and I was very confident of their work because USAA had them listed at the top, well it has been a very bad experience with Caliber Collision for me, I dropped my car off on July 3rd and since then it has been all bad, I left my lock key for my tires because they said that they were going to take the wheels off the left side so I was proactive and made sure they wouldn't have to look for it. Since then it has been nothing but problems with Caliber Collision, they first told me that my car was ready on August 16th which was almost a month and a half of having my car when I get there I noticed that my emblem logo was missing off of the license plate in the front and the side where the insurance was damaged still had the door that wasn't aligned right and the side panel was broken still which should of been fixed, Marco said that he was talking 880.00 off the order and I only have to pay three hundred , my car was dirty and they didn't even wash my car, Marco said that it is left outside not covered and it's and industrial area so that is why it wasn't washed. They kept my car and called me on the 30th and said that it was ready I go to pick up my car and I noticed a scratch on my car on the side that wasn't there before that made me look at everything thoroughly and I noticed where my license plate was there was a black spot that had not been there and I noticed on the top of my roof it had a white stain that was on there, Marco said that it is Sap for being left uncovered at the shop, my car wasn't washed again it was dusty on my roof and the front of my car too. Marco told me it's like they painted my car if they did why is my car looking like that, I also noticed that my lock for my BMW wheels was not in the cup holder tray anymore which they used to unlock my tires with. At this point I went through USAA to resolve the issue because they kept messing up on my vehicle and now they are saying that my lock key the can't find, I also notice that the belongings that was in my driver door wasn't there, what did Caliber Collision do with the stuff that was in my driver side door. I reached out to Caliber to get help and Joe and Ryan is a joke it's evident that Caliber Collision isn't professional with my vehicle with me and he was trying to make it seem that Caliber Collision is not at fault. You look for help and I have solid proof to what I'm saying, Ryan and Joe was very rude, I'm very upset and would like this resolved.
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September 2023 by Branden Cravalho
Great service and quick turnaround! Very, very positive experience. They did excellent work on my car.
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August 2023 by S
My vehicle looks brand new again and has made me almost forget the unfortunate reason I sought their help. Exceptional customer service; exceptional work. Simply the BEST!Service: Body & Trim
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August 2023 by Lalina Calderon
I have heard nothing but good about Caliber Collison. My Brother had to of his car's done at the Caliber location in Armona. I took mine to the Hanford location. My car was missing all kinds of thing's (who forgets to install the safty latch on the hood, latch, seals and lot's more). I had a totally of 19 thing's wrong, and they are only fixing 2 of the issues. They acuesd me of having someone take it a part and putting it back wrong.Services: Painting
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August 2023 by Monica Gonzalez
Great service and kept me updated through out the whole time my vehicle was in their shop. Estimated end date was on point and over all great experience with them again. I have been there once before for my other vehicle and service was just as great and I definitely would recommend to all my family and friends as well as strangers..hopefully I don’t have to use them again but if I did need to I know I can rely on and trust caliber collision to get the job done!Services: Painting
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August 2023 by Robert Jesus
My family has had nothing but fantastic experiences with Caliber on Glendale! It's hard to find shops you can trust and recommend, so if you're looking for a great shop with great people... I think this is a perfect place to start.Services: Painting