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August 2024 by steve garcia
When there is no rental cars and there is no space to get your vehicle in the service managers advice is keep it under 60 and don't go on the freeway.
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August 2024 by N Mukherjee
Engaged and awesome staff.
The team worked closely in finding a relatively rare car for me and completed the purchase in a no pressure situation.
Made ownership transition easy through helpful guidance.
Will work again with them for future purchases.
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August 2024 by T G
Tony G.
August 20, 2024
Recall was addressed promptly without an appointment. Part was available at parts department. Back on my way in 1/2 an hour. Good, old fashioned, no hassle customer service the way it should be.
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August 2024 by Igor Klyashchitskiy
Great BEV service Team!!!!
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August 2024 by Forrest Cool
Thank you Alan for the great service
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August 2024 by craig laws
The entire staff at James Ford is great to work with. Dan is a great salesman, very knowledgeable, easy to talk to and showed me all the vehicles I wanted to see with zero pressure to buy. They are a small dealership, but you get big time service. I’m glad I bought my new Ford at James Ford.
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August 2024 by Jose Castello
Came in with a light on my dash and asked if they could look at it, very unfriendly service people. I left
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August 2024 by Linda Hachey
Hi, Daniel,
We just wanted to Thank You for all of your kind service, and let you know how much we appreciate your attention to all of the vehicle details that make the transaction smooth and seamless. We were apprehensive about the electronics & connectivity at first, but your walking us through those important matters helped us make the transition to the newest safety features. We love the car, an want you to know how much it means to us that it provides a safe and comfortable mode of transportation.
We appreciate you and Nichole,
Blessings,
Rene' and Linda Hachey
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June 2024 by Jack Clayton
Great experience buying a new car from James Ford. Thanks Isaiah!
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June 2024 by Jake Cartwright
Great service.
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June 2024 by brian grites
The entire team at James Ford was great!
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June 2024 by Chris Thorndike
I just purchased a new Ford Bronco and worked directly with Dan Hamren (Sales) and Nicole Mackey (Finance Manager) Both were wonderful to work with and made the experience easy as can be.
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May 2024 by Dave Tuhtan
Daniel Hamren and Dee Danowitz were amazing, very knowledgeable and responsive throughout the ordering, tracking and delivery of our new 2024 Wildtrak Bronco. Our Bronco was delivered right before Memorial Day as promised. Our buying experience was completely stress-free dealing with this dealership.
I highly recommend James Ford if you are planning on ordering or purchasing a new vehicle.
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May 2024 by William Burnett
My family and I had a service light indicating an issue with the powertrain come on near Pescadero. We were towing a fifth wheel on our way to an RV resort for the holiday weekend. I immediately called the nearest Ford dealer which happened to be James Ford. They were able to get the truck in last minute before the holiday weekend and get it repaired. They even coordinated to have the Truck dropped off at the RV Resort after the repair was finished. Thanks again, you guys are awesome!
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May 2024 by Benjamin Shaw
Consistently great sales and service experiences... the best low-key approach to the buying process I've had in 40+ years of new vehicle purchasing.
Just bought my 6th truck and couldn’t be happier!
Update- brought the truck (hybrid F150) In for a battery charging system issue and they had it completely resolved within three hours. I know a lot of dealerships have major issues keeping up-to-date with new technology, but that certainly isn’t the case at James Ford.
