“Scott at Young's went above and beyond with amazing customer service today. I'm from out of state, only in town for a couple of days, and found myself having some car trouble. He not only helped me replace my car battery, but then also took the time to help me find a local auto repair shop that could replace my water pump the same day (it took multiple calls)! It was truly one of the greatest customer service experiences I've ever had. Thank you Scott!”
“Engaged and awesome staff.
The team worked closely in finding a relatively rare car for me and completed the purchase in a no pressure situation.
Made ownership transition easy through helpful guidance.
Will work again with them for future purchases.”
“Experience at James Ford was an A+ Dan (sales) and Nicole (financing) were both professional, courteous and timely. They literally had us in and out of there with our new vehicle in just over an hour (some pre-planning was utilized) once the price was agreed upon. That's fast - and much appreciated. Thanks again for an enjoyable, stress free transaction.”
“I had an appointment with James Ford to check out an F150. Sales woman Kelly was very responsive and helpful and had the vehicle waiting for me when I showed up. Turns out the vehicle was not what I wanted but the sales staff was very understanding and helpful. They refunded my deposit within a day. All in all a very good experience.”
“This is a good shop for your vehicle-related needs. I used to think that Napa was more expensive than other chain car parts stores, but I actually found them to be very competitive! The employees there are experienced and personable. They stock all the necessary oils, lubricants and vehicle-related chemicals. They also have a good selection of tools and electrical parts. What they don't have in stock can be ordered and picked up quickly. It's my go-to place for buying parts and supplies for vehicle maintenance and repairs.”