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December 2022 by Trendyz L
I was skeptical to try this place at first because of the reviews, but still gave it a try.Great experience. The lady,Ms Lin, was so helpful, friendly, and helped me saved shipping cost by recommending me to use different packaging. She even helped me with packing. My experience with the service was really great. She answered my questions about custom and delivery. My package arrived to the recipient in Taiwan within 5 days. The store is also open on weekendsStrongly recommended A+++
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October 2022 by John john
(Translated by Google) The service attitude is very poor, and there are all kinds of difficulties, and I will not go again.(Original)服务态度非常差，还各种刁难，不会再去了。
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May 2022 by Sandy HW
The company delivered the wrong package to my friend (an address in Taipei with totally different first/last name on the shipping slip was sent to my friend who lived in Taichung city) and requested the extra charges with wrong shipping information on the shipping slip. This was my first shipping order and definitely the last!Meanwhile, UX Parcel provided the most expensive insurance had calculated and written down by hand, I paid because I was told that there's only USD100 for lost or damaged package.
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March 2022 by David Tsai
(Translated by Google) The explanation is clear and the price is goodThe best part is that there is also service on weekends(Original)解釋的很清楚，價錢也不錯最棒的是週末也有服務
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January 2022 by 洪瑄敏
Good Service
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December 2021 by Chris T
It was my first experience sending a package through UX Parcel to Taiwan. It costed me $14 which was a great saving. I was quoted over $100 by other sources. Since it was my first experience, I did make some mistakes in the packaging/declaration form. Winnie was indeed very patient helping me through the process. Have to say she is indeed an asset to UX Parcel. Highly recommended UX Parcel should you have package to send to Taiwan.
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November 2021 by Terrence Chiu
(Translated by Google) Poor service attitude of store staff(Original)門市人員服務態度不佳
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November 2021 by Steve Tseng
(Translated by Google) Very bad attitude. The freight was miscalculated, and I didn't admit it if I was wrong, so I deliberately asked for trouble.(Original)態度極差。運費亂算， 錯了不承認， 就故意找人麻煩。
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June 2021 by Wennie H
Poorest customer service ever .... First time here and clerk yelled at me to go wait outside. Only went inside because the person on the phone told me I could get some delivery box from them to package my items. Didn’t expect this kind of service from them. Will not come back.
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March 2021 by Ray J.
I believe they have changed ownership or management. The service level is worst than the USPS. Pay with credit card will add $1 service charge. They asked all to filled out the shipping form online and when get to the store, the counter rep would inspect the package which means they would touch everything without gloves.
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March 2021 by Ricky Lin
Guy in the shop were very helpful.
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February 2021 by Nhu L.
If you don't read or speak Chinese, do not go here. They are discriminatory, rude, unprofessional, and have changing policies week to week. Pay more and ship elsewhere.
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February 2021 by Jw Wu
Worst customer service, the lady in the front has bad attitude
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February 2021 by Evan Channel
(Translated by Google) Logistics company with super bad attitude!!(Original)態度超級糟糕的物流公司!!
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January 2021 by Mik L.
Pricey, plus if you include any food items price goes up! Tried to include two bags of chips but price increase extra $35
