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July 2023 by Eugene H.
Staff at this location has serious attitude problem, will try my best to avoid filling my prescriptions here.
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July 2023 by Tim E.
This is the second time I called the automated system to place my drugs for refill and the system states my drugs will be ready but when I go to fetch them they say it's not available. If it's not gonna be ready then don't give me a time or call me and tell me not to come in because this is crap of a system. This is definitely poor poor service to a point I will not get my drugs here or recommend this pharmacy. I don't like that your front desk people give me inaccurate information and tell me it's my fault when your darn system is to blame. Nobody bothered to contact me and it was a waste of my time to come in for crap service and no drugs.
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June 2023 by Sepulveda A.
I ordered a large canvas for a funeral and ordered it very early. Actually ordered a few canvases. Got a confirmation that everything was ready for pick up. I get here, and Fatema only had 2 ready. I came later than my pick-up time. She said she called and left a voice-mail, so I checked my phone, no missed calls, and no voice-mail. Then she said well I called a number." I'm not sure if it was yours. THAT IS WHY THERE'S A NUMBER TO CALL ON THE CUSTOMER ORDER. So I was like well now what?" She's like, "You can go to another cvs and see if they can make it. A 16x20 takes at least an hour to do, from what I was told. This is frustrating. I KNOW everywhere is short staffed, but that is bs. I might as well have ordered online and got them delivered. Next time, I'll go through somewhere else. But no apology. Just a shrug of the shoulders and an oh well attitude from her.
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May 2023 by Lynn B.
Total regrets having my dad's prescription auto refilled at CVS. The medications are NEVER ready. HOW?! And they promise another exact date and time and it's NOT ready! It's such a challenge to get medications that's been ordered by the doctor. I understand that they might be short staffed but the workers are NOT friendly.
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April 2023 by Andy L.
Stay away from this location. They dont have any customer service nor do they care. The ladies there are rude and the male pharmacist doesnt seem to care.
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January 2023 by Lunna C.
I made an appointment to get a Covid shot and made a quick purchase first. The cashier was extremely nice and helpful.Then I went to the pharmacy to check in. A lady checked me in and I got seated right away. I came early to my appointment and the pharmacist gave me a shot early. He was friendly and quick. No complaints from me.The outside of the store could use a good cleaning and a facelift.
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December 2022 by Marial L.
Photo Center I am so pleased for the photos printed out from my mobile device. Somehow the quality of color has improved since a year ago, the price $0.39 a piece is cheaper than a Hallmark greeting card.It's personal.
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August 2022 by Stephany C.
I went to pick up my prescription and the staff name Cynthia in the pharmacy with the glasses and pony tail was super rude and had a very bad attitude. She told me she can't find my prescription and she told me to call my doctor with really bad attitude. I told her maybe it's not on the system yet the doctor said to wait 10 mins and she just ignore and left. After 10mins I was going to ask her to check up on the system again but she told me I won't get my prescription if I just stand and wait over there, I have to go to drop-off first.???She can tell me at the first place. My eyes was really hurt and she treats me very poorly. I will leave a zero star if I can.
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August 2022 by Andrea H.
This place just keeps going down hill. Of course management changes again and they have hired people who have no knowledge of their own sales. I purchased two "not your mothers" hair product items. Both buy one get one 50% off. Plus there's a coupon for $2 off any $6 of hair products. The cashier fatema tells me that I need to buy two of the exact same items and I don't understand their sales. I explain to her multiple times and she is insistent, so I tell her to go read the sign and she response I know my sales. Okay cool, she goes and asks the manager and the manager says it's exactly I say it is. So when I try to show her a picture of the sales tag and explain to her that's what I said, FATEMA (cashier) turns around and says that's what I told you, I was just saying the register wasn't doing it. Seriously dude so I tell her she is a liar and she starts going off on me. Then the manager Chrissy protects her when I start to put her in her place. Learn your sales CVS employees. If your customer has to tell you how it works then s*** maybe I should be working here instead of you. Don't ever yell at your customers it's disgustingly disrespectful, just because I know more than you.
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July 2022 by Julian S.
I would give the CVS zero stars if I could. Avoid it. It's so dirty and the employees are incompetent.
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July 2022 by Johnny L.
I when to picked a prescription and Hispanic lady blond hair was so rude to me. I'm not asking for something free . She told me in 30-45 minutes should be ready I came back in 50 minutes and it wasn't ready . I spent 1 hr more waiting for my medicine at the end wasn't ready . I asked the same lady why it was still not ready . She was so unfriendly & rude . I don't understand why people are not happy doing there job .
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July 2022 by Name S.
Every time I travel I buy redness eye relief at CVS. Normally a $6-7 item. This CVS had the "deal":: buy to for $14 each then one will have 50% off. And of course you need to have a CVS account. I thought this was fishy. So I went to Target ( which also has a CVS inside) but all their products are carried by target. The exact same product was just $7 per piece. So there you go, CVS is a doing price gouging to a very bad extend. If you need pharmacy over the counter, no problem to go the one at CVS, but do not buy any of their non-counter products. They squeeze out your wallet.
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March 2022 by Wayne K.
We went here to get my 2 yo son's passport photo. Apparently, if you're not tall enough to have your head reach the white backboard, they won't take your photo and won't try and accommodate you by allowing him to stand on a taller step stool. I understand that standing on a stool might be a liability but we could stand next to him and make sure he wouldn't fall. This is how the USPS would do it and we would have taken it there, but their camera wasn't working which is also frustrating.
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March 2022 by Alejandro R.
My son needed medicine & they denied the medication with prescribed medicine & my son really needed his medication i don't recommend this CVS pharmacy they are total douche bags
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January 2022 by John S.
All CVSes are not created equal, and while I wanted to love this one because of its perfectly nostalgic location and the way it reminds me of defunct old Taco Bells and slightly younger but still extant old Del Tacos and donut shops and gas-station rejiggerings and especially Andi, I only liked it. It used to be a larger store, possible a supermarket. Maybe an Alpha Beta back in the day, although I doubt it. It promises a lot from the parking lot, and by "promises a lot," i mean that its size and stately palm trees are inviting. But when you get inside, you realize that CVS got the lease on this place for a song, because it's just way too big for this particular CVS. That too-bigness leads to all kinds of annoying wasted space, empty shelves, and hard feelings. Yes, I know, supply-chain issues. But really? What's with the carpet starting and stopping at jaunty angles at random places? Some monster-truck guy--or was he a Harley-T-shirt-wearing guy?--seemed to be following me around the store, or he just happened to have a hankering for what I happened to have a hankering for. Whatever. He wasn't up to no good, and neither was I. I purchased a case of Diet A&W, and while it wasn't atrociously awful, it wasn't good either. Some diet sodas are good (7 Up, Dr Pepper, Squirt); but Diet A&W is not good. Not CVS's fault, but they also didn't have much of a diet-soda selection, so it really is CVS's fault, supply-chain issues be damned and damn the torpedoes! It's kind of a depressing store. That's what brings it down to two stars. The employee I dealt with was very nice and kind and patient. Everything was fine except sad. And not in a nostalgic or wistful way. I don't know.
