O'Reilly Auto Parts store #5718 in Gustine, California, is well-regarded for its helpful staff and wide range of automotive parts and services. Customers appreciate the knowledgeable and friendly team members, such as Steve, Ramiro, Eric, and Trevor, who provide excellent customer service and assistance with diagnosing vehicle problems. The store offers various store services, including free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Additionally, the store resurfaces brake rotors and drums and custom makes hydraulic hoses for machinery repair. Customers frequently highlight the staff’s willingness to go the extra mile, with Ramiro and Eric praised for troubleshooting and fixing vehicle issues, such as overheating and radiator problems. The store also provides a free Loaner Tool program for special tools needed for repairs. Many customers have had positive experiences, noting attentive, kind, and well-trained employees who handle tasks efficiently, even in challenging weather conditions. The staff’s dedication to customer satisfaction is evident, with some customers mentioning they've been loyal for years and prefer this location over other auto parts stores. Overall, the Gustine O'Reilly Auto Parts store is known for its quality service, knowledgeable staff, and reliable automotive products, making it a trusted choice for local car owners and businesses alike.
Had a blowout tire just outside town. Got back to this store and they had a cheater bar which helped tremendously. Sales clerk was friendly and sympathetic to our woes!
May 2024
I received great customer service at my local O'Reilly in Gustine. Trevor was super helpful and so kind. Thank you, Trevor!
March 2024
Great for any and all your car needs. Staff is very knowledgeable and Steve will help you figure out what you need and diagnose any problems. Been a faithful customer for years:)
