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March 2024 by Tiffany Denna
The USPS has always been a great post office with very friendly and patient people. There always seems to be a line there, but it usually goes pretty quickly
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March 2024 by Cheryl Masters
Everyone is always so friendly and helpful
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January 2024 by Angela Alton
The male at the service counter is rude. Horrible customer service.
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August 2023 by Candi silveira
The entire staff is always very friendly and professional.
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March 2023 by Everett Barnes
Wonderful Postal People. Hometown Local Crew.
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November 2022 by sandra Ariana
Service attitude is very good！
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July 2022 by Robert Avila
My wife and I went in to renew our passport. Lacy, the postal employee greeted us and was very friendly. She helped us through the whole process. She was very kind, friendly and professional. I chose to come to Grover Beach post office to renew our passports even though we live in Fresno where you must be rude to work there.
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April 2022 by E A BARNES
Great hometown Post Office with longtime local folks. !
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January 2022 by S. T. Baldwin
Actually I rate this post office in grover beach ca. As 1/100 of a point.Reason you ask? I went to usps I'm Grover beach, CA. 6/7/21 and mailed an iPhone SE to Africa with reference to Nigeria. The clerk asked if it was suppose to go to south or north Africa and I wasn't sure and told him that the address I wrote on the label is what I was told to write. N.G.He asked what the contents were and an iPhone SE for close to $500.I asked if insurance was part of the amount I was paying and he answered yes.He handed me the label to fill out and totaled $26.57. The tracking number was for intercontinental not international. After I handed him the label he asked North Africa or South Africa. I did not know. So he wrote south.Today is Decembet 28th, 2021 and still haven't seen or heard about it. I cannot file a claim because it doesn't have an international tracking number.This phone went from Grover Beach ca to Santa Barbara to LAX to Chicago. It road the conveyer belts in Chicago from 7/10/21 to 8/12/21It even went to Kansas then to Korea? Then to Africa Middle part to Johannesburg 9/10/21. The next text said leaving Johannesburg 9/10/21.I have no idea where it is and neither does the USPS.I wrote a letter to the U.S. Postmaster General listing all the ground covered by my package and didn't receive a letter back. I received a letter from the postmaster advocate telling me to give a claim.It's obvious they don't know their own rules. In order for me to file a claim the package had to be labeled with an international tracking number and the clerk did not have me use one.
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October 2021 by Cecilia Andrade
I received the best experience in customer service by a very nice lady at this office today. So helpful, honest and enthusiastic
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September 2021 by Betty Perez
Got my questions answered, friendly
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August 2021 by Loni
Alittle slow
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July 2021 by Ryan Ford
The staff is very kind and helpful! Went the extra mile to help me.
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July 2021 by Karen Caskey-Del Rio
No lines so no waiting.
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June 2020 by Tiffany koehler
I had some shipping problems, and was helped By a guy named Steve . He was so sweet and very helpful
