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October 2024 by Paul Wilson
We had a very good experience here. The rooms were very clean, and it looks like they had done an update in the last few years. Employees were great. Breakfast was very good.
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October 2024 by Chris Hyde
Great hotel for working on the road
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October 2024 by Enrique H.
The room we had smelled of animals, as if someone with dogs/cats stayed there. The housekeepers sprayed it down and it went away for the time we were there. Other than that, the rooms were nice. It could be cleaner.
Rooms: The room we had kind of had a smell of animal odor.
Safety: Key card required for all doors, including exits/entrances to the buildings.
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October 2024 by Dan Kruse
Not overly impressed with staff. Room was very clean but I asked desk clerk for late checkout and not only did he tell me he'd inform house keeping, which he didn't, he wasn't able to authorize my late departure, caused a bit of a stir when I was in past my time.
Room was very nice, clean and updated. Decent water pressure, but not great. TV was great.
Breakfast was a bit sorry, not even HIE standard spread.
Location and grounds were fantastic. Would stay here again 100%
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October 2024 by momof5 ca
Employees were nice and helpful but the floors in the rooms were so dirty. Had to wear shoes during my stay to keep my feet clean. Carpets had spots everywhere and tile was grimy. The balcony had cigarette butts on it too. Apparently not all Holiday Inn Express locations are the same...or maybe this is the new low staffing trend of some hotels?
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October 2024 by Andrew G
Clean rooms, a few ants but nothing else wrong. Breakfast was terrible, instant eggs, meh bacon, bad cinnamon rolls, 1 minute pancakes, bread, bananas, apples, and oranges. Only saving grace was how close Pismo Beach is.
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September 2024 by Kenton Chong
Friendly employees. Great breakfast for the morning. Room was clean and I could put my machine on the buit in luggage rack to do my peritoneal dyalis. The room was also spacious to move around.
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September 2024 by Muhammad Bilal
This was my first in this area. The hotel itself has an interesting setup as the lobby is separate from the room buildings. There is a lot of parking space which is kind of hidden in the middle of room buildings. Staff was very helpful and friendly - no complaints at all! They really need to upgrade the breakfast area, it was super tiny and got crowded with long queue. Juice dispenser was out of order which is not great for grab n go breakfast. Other items were available and the staff was filling in pretty quickly. Location is also good as it is right at next to the freeway.
Nearby activities: Beaches, trails
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September 2024 by Jenn Hoffman
Balcony room didn't have much of a view, room has ants and staff wouldn't provide an extra blanket or pillow....so we were cold and uncomfortable. Unfortunately, this hotel was NOT on par with most other holiday inn express locations I've stayed in.
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September 2024 by Marina Casella
I found the rooms very clean, beds and pillows comfortable. Two sinks in a quadruple room are really convenient
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August 2024 by Gina Mullin
Clean rooms! Didn't stink!!
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August 2024 by VKRJ
Room was okay. Entire building reeked of bleach and it gave me a headache, made my eyes burn and messed with my asthma. Had to open the patio door and turn the ac on high which only helped a little. Floor was dirty and gritty. The guy that checked me in was nice enough but didn't give any information as to how to get to the pool and there are no bathrooms next to it- really inconvenient- or what time breakfast is served. Only two full sized towels in a two bed room. No TV channel list anywhere to be found.
Breakfast was great. 10 minutes to Pismo beach. Walmart is a couple minutes away as is a gas station and liquor store. I was also not told about a 100 extra charge. It came up on my credit card account as pending. Power went out for several hours on 7/16. Was unable to see to shower and unable to watch TV or use the air conditioner. Need a partial refund
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July 2024 by ageranger
It is supposed to be 100% smoke-free property. Smells like weed everywhere. The room is dirty with someone's hair on the shower wall. Bed is one of the more comfortable ones I've slept on, but the layout of the property, cleanliness, and the smell of weed will keep me from ever staying here again. Maintenance was running a Sawzall at 07:59am. There were dogs barking like mad in the hotel (no pets allowed). I can't wait to leave.
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July 2024 by Anabel Rivas
Definitely the worst holiday inn express in the area. The rooms have been updated but don’t have coffee machines in the room, which is usually standard. Twice I’ve had issues with the showers myself and once a colleague did as well (water was way too hot and couldn’t be changed).The service leaves a lot to be desired, the people that work there always seem like they really don’t want to be there. The breakfast is also subpar for the HIE. Twice I’ve
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June 2024 by Betty Bingman
Comfortable rooms
