“Well I guess that is why the store in yucaipa ca.
Is not doing well.
I called and spoke to Christi the day before and toll her I need two trailer tire f oi R my travel trailer she told me they had them and told her I would be in the next day.
Upon arriving was told to turned around and come in the other way to the truck service area.
Which I did.
Then I walked to the front of the store to pay .
A guy named MATT came to the counter and d iui don't even look up or say hi can I help you.
I told him I had talked to christi the day before he said what are you wanting
I told him the tire size and that I wanted to make sure the DOT DATES are good.
He said he the tires .
I paid for them and received my receipt.
He MATT took a copy of the receipt and and walked away to a door that went to the truck service area. He then went about h oi a job .
Never saying thank you or KMA .
THIS IS REAL CUSTOMER SERVICE ?
But I will say Robert the kid who did the tires was A ONE.
Explained what he was doing and finished the job and said thanks for stopping.
Maybe MATT DOESN'T LIKE PEOPLE WHO WARE COWBOY HATS.
OR MAYBE THE FACT THAT IM FROM SO CAL.
ATTITUDE IS EVERYTHING.
I KNOW FROM WORKING WITH THE PUBLIC FOR 35 YRS THE CUSTOMER IS 99.9 PERCENT OF THE RIGHT.
I KNOW THIS WILL FALL ON DEAF EARS
?”
9AM - 1PM 2:45 - 6PM
1490 CA-99 # H, Gridley“Coming back from a trip my family and I got a flat tire on our rental van, but Gridley Tires & Wheels came to the rescue. They stayed open for us on a Sunday to help get us another tire to get us home. Good people, fair price, I’d recommend coming here.”
“Good price, good tires, new and used. This man works hard everyday and has worked hard his whole life. He's always been honest and fair with me and id recommend him to anyone”
“My car has had a lot of problems lately, in and out of the shop for about 4 months for different reasons. Mohammad & Darren have been awesome everytime, Taking the extra steps necessary to help diagnose and fix the problems my car has been having. They are very very nice and are always willing to help, & they are trustworthy and honest which can be hard to come by these days. This is the only place I will take my car. Thank you Gridley Smog & Auto Repair!”