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8:30AM - 6:30PM
1014 Hopper Ave, Santa Rosa
Shipping Centers
“The owner and staff were all very friendly and knowledgeable. I had some documents that needed to be notorized and Chrystal was very helpful with getting this accomplished properly. Will definitely be coming back for any of my shipping needs! Happy to have this store in the neighborhood.”
“So nice and helpful! The customer service is always excellent. They even trimmed down my box size to help me save some money on my holiday shipping. This is a great local spot!”
“I have been using this mail center for many years now. Everyone is so kind and helpful. Would recommend this establishment for any person or business looking for a safe and secure mailbox with friendly associates.”
“Easiest shipping experience. I had to ship a leased work laptop and charger and they didn't send me a return box or any instructions just an emailed return label.Should be noted, im terrible at shipping. I have zero idea how to do anything to make sure stuff is safe. Stresses me out. Im always worried it's going to be damaged or not get to the right place.It was super easy here and I'm 100% confident it will get there perfect.Plus they are really nice, its easy to find, and they have a neat fish tank”
“Excellent Service. Rightly on the mark with what they do. Polite, efficient and clean. I wonder if you all could train Sebastopol Post Office. They need some Guidance.”
“I've been going here for over 15 years, the owner is really nice and very helpful with everything in the store.I like to go here to get anything notarized, make copies, use the computer /whatever I need to do-this is where I Go”
“Great one stop shopping for a multitude of items, boxes,, ink cartridges, invoices are there with no hassle finding them. Great store and very efficient getting to a quick cashier.”
“I went into this store this morning and all I wanted was for the clerk to sent 2 papers to my email. I paid $4 and when I got home she had only sent one of them. I am changing my review from 2 to 5 stars. The manager contacted me and and the rectified the problem and apologized for the inconvenience.”
“Great customer service. Susan truly cares about her customers. Susan is super helpful and generous with suggestions for best packing approach for shipping cost savings. Thank you for the kind, excellent service, Susan!”
“Best post office EVER!! Shiela is the nicest most helpful customer service person I've ever met. She remembers your name and box number. She's always happy and willing to help. The Monte Rio post office is lucky to have her. Everyone else that works there is lovely as well:)”
“I shop a great deal on line and so have many packages to return. The person there is always smiling and helpful no matter how bad the weather is when she comes to pick up my packages ( I cannot easily walk and need 2 canes to do so.) I appreciate the warm yet professional atmosphere.”
“First time customer at this location, but all I can say is- Anthony. The narrative screaming young people don't want to work let alone work hard haven't met young workers like Anthony. This dude is ?! He was EXTREMELY knowledgeable top to bottom (I brought in an online purchase to return/ship and needed a shipping label the company had provided me printed, as we don't have one at home.) I was in and out in less than 5 minutes. He talked me through the process step by step and knew exactly what he was doing. Highly suggest if you need competent, quick help ask for Anthony! Thanks Anthony! (Anthony's boss/manager should highly consider giving this man a raise ??)”
“Going to the post office is not always a preferred task, but Ellen and her team at this location make it easy. They are friendly, professional, knowledgeable and patient. No one likes to wait a long time, but sometimes we just have to. Please be kind to them.”
“My recent visit to the UPS store in Sebastopol was fantastic, all thanks to Savannah! Her customer service is truly exceptional, and I can't recommend her enough. I stopped by a few days ago to make some copies, and she was incredibly helpful. A+ experience all the way!”
8:30AM - 4:30PM
3340 Fulton Rd, Fulton
Shipping Centers
“Very small PO but great service.Counter is through the door, on the left, when you go through the front door.When you enter, the mailboxes are straight ahead.It's so small that you should wait until someone exits the counter area before entering.”
“I didn’t even use there service bc I notice the price was little higher then post office. However they answered all my questions was great ans helpful with all my questions ans I will definitely come back when I need the service bc of friendly the two ladies were. Amazing service 06/-3/24 6:30 pm to the thanks you f girl that help me and lady that denned to be managing!!!”
“I absolutely LOVE this store. They are so helpful, efficient, quick, kind.... I could go on and on. I can't say enough good things about this store. Lovely people who service the community at top notch.
Also this store does so much more than just shipping. They do notary, printing invites for special occasions, passport photos, faxing, scanning, shredding, mailboxes, amazon returns/ returns in general, copying, and so much more. It amazed me to learn about all the services they offer.
Windsor is so lucky to have this store due to the owners and staff. They have helped me with so many different needs and I'm still finding new services they offer everytime I go in there.
Check them out before going else where as their services and pricing are unbeatable.
My kids even love this store.”
“A USPS carrier ran into our fence and came out to check the damage. Returned the following Sunday and fixed it himself. No fuss, no drama, just somebody taking responsibility and doing the right thing. So refreshing to interact with people who are willing and ready to do right thing for others.”
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“I called this facility trying to get in contact with FedEx in Windsor, and even though I'm sure that the team are sick of calls like mine, the woman who answered the phone had the patience of a saint, and very politely explained the misunderstanding (they're a third party licensed FedEx shipping facility, not responsible for package deliveries to homes), and gave me all of the information that I needed to contact FedEx directly. It's rare to find such polite and helpful customer service these days!”