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February 2024 by Sara Trier
SAGE is awesome! He was very thorough & helped me & a friend with our phones & home service. Very pleased with his attitude & treated everyone with respect & courteous. Only one person on the floor.
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February 2024 by danofseb
Worst customer service thus far of all the local stores . Went in today 2/18/2024 .The girl working wouldn’t help me . Gave me a number to call - didn’t have any desire to look into anything . I just bought a phone here last week ?Personality of a bag of potatos.Who hires these kids ?Avoid
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February 2024 by Lynn Griffin
I had been dreading getting a new iPhone for a long time, but my phone was no longer reliable. Anicia was a genius and delightful to work with. She made the experience painless.?
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February 2024 by Zenith Ironside
Sage the representative was excellent and help set everything up for me , couldn’t ask for more , he is the best, he and associates helped with getting all the details taken care of
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November 2023 by Katie Deatherage
Michael was great!! So helpful and professional. Never had such a great experience in a Verizon before
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November 2023 by Diane Allison
Wonderful service and attitude at this Verizon store! Highly recommend
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October 2023 by Lynn Jefferso
This Verizon store is always my favorite. Every member of staff I have interacted with have been wonderful. They all deserve a raise and a big, fat bonus. It is the Verizon store next to Target in Grass Valley.
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September 2023 by Margaret Distefano
We had a pleasant experience with a very knowledgeable staff person
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September 2023 by Ben Reshatoff
David helped us in every way possible but to his hard work he was unable to help with are request because are business account was and has been not set up right by the Verizon business system.
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September 2023 by Tanya Christopherson
Daniel was very helpful. Professional and personable! Very knowledgeable and professional!
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August 2023 by Theresa Lavagnino
My experience at this location has been overwhelmingly great and I will continue going there for my needs!!
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July 2023 by TW
The best Verizon store you'll ever find. Daniel and Joe are super fast and helpful and went above and beyond to help us. These guys really understand the limits of big corporate Verizon and help navigate it.
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May 2023 by James Harrison
I like going to Verizon less than the dmv but Daniel was awesome, dealt with four customers at once very fast, efficient, and knowledgeable, and even dealt with an unruly Karen who didn't have an appointment, and expected to be out of virizon in 15 minutes with 4 people ahead of her.Great job Daniel
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May 2023 by Wendy Agostinho
I had an online order that didn’t go as planned- Daniel and Danielle worked with me over the course of two days. They were cheerful and positive and even though the online order had some glitches they stuck with me, never making me feel hopeless. I’m so grateful. AWESOME staff Brooke was also very sweet.
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May 2023 by J Benetatos
I went in today and they said the screen protection warranty is thru the company and I have to go online and order a replacement with $12.95 shipping and handling fee. I was originally sold a $30 screen protector with free in-store replacement for cracked screen. Not at all true!