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July 2024 by Sling Lizard
I had a fairly complicated issue as my phone had stopped working alltogether. The guy who helped me, Sage was good in every way. He was very patient, very thorough in his explanation of my options, very knowledgeable in both the business side of this transaction as well as the technicalities of the various devices. It was urgent I had a working phone and we had to try and figure out pin codes, and all sorts of other info to access info from my non functional device, and as I was considering a new device as one of my options, he steered me to exactly what I was looking for. Bottom line is several hours later I now have a working new phone and my monthly bill will be almost $50 LESS than it has been. You are fortunate to have him on your staff!
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July 2024 by Bonnie Vierra
I lost my phone for the first time in 30 years and wasn't sure how it was going to go. Dan made it so easy. I got fast service and upgraded my phone as well. So happy with how smooth he made it.
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July 2024 by Alex Bruner
Sage is a fantastic representative! I greatly appreciate all of his help, and customer service was beyond reproach.
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July 2024 by pixie ann fleming
Very informative about wait time, helpful with small problems and issues. Staff pleasant, smiling.
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July 2024 by Tom Specht
Sage was Unbelievably and Incredibly Outstanding! Sage was extremely helpful, answered all of my questions and very friendly. He never minded and stayed after hrs. To help me w/my new phone. Just a fantastic person.
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May 2024 by Raelyn Maddox
Good customer service but not enough staff scheduled
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May 2024 by Renee Bulf
I don’t know why I did not go into the Verizon store right off the bat. They are so knowledgeable. The technician who attended to us was able to save us money right away. Very satisfied !
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May 2024 by Sharon Bispo
David was awesome. Super nice, professional , and very knowledgeable. Thanks David!
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March 2024 by Diana Clark
Your sales associate, Sage, at the McKnight location in Grass Valley is AMAZING! We have numerous Verizon products for our business and he is the only associate that we choose to work with! He is knowledgeable and very customer oriented. You have one heck of a valuable team member!
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February 2024 by Sara Trier
SAGE is awesome! He was very thorough & helped me & a friend with our phones & home service. Very pleased with his attitude & treated everyone with respect & courteous. Only one person on the floor.
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February 2024 by danofseb
Worst customer service thus far of all the local stores . Went in today 2/18/2024 .The girl working wouldn’t help me . Gave me a number to call - didn’t have any desire to look into anything . I just bought a phone here last week ?Personality of a bag of potatos.Who hires these kids ?Avoid
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February 2024 by Lynn Griffin
I had been dreading getting a new iPhone for a long time, but my phone was no longer reliable. Anicia was a genius and delightful to work with. She made the experience painless.?
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February 2024 by Zenith Ironside
Sage the representative was excellent and help set everything up for me , couldn’t ask for more , he is the best, he and associates helped with getting all the details taken care of
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November 2023 by Katie Deatherage
Michael was great!! So helpful and professional. Never had such a great experience in a Verizon before
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November 2023 by Diane Allison
Wonderful service and attitude at this Verizon store! Highly recommend
