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September 2024 by Raybies Flynn
I love TriCounties. I've been banking with them for eleven years. You get one fee removed a year, as a member.
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February 2024 by Kipling Weed
Very pleasant to bank here and other multiple places in Nevada County which do not charge a fee!Thx trico Love you HAPPY VALENTINE'S DAY!
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February 2024 by James Ogle
Friendly and helpful.
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April 2023 by Jennai Patterson
This has been hands down, the WORST banking experience I have ever encountered. They neglected to set up access for my online account (which THEY have to do) so I have NO access to my business funds at all. They KNEW my payroll was going to be due. They promised me for *3* days they I would get access. I finally recieved access only after jumping through 4 different people and a bunch of broken promises. I then was unable to connect this account to Stripe (my payment provider) because I had to have my account rebuilt a completely DIFFERENT way. Then I was promised a temporary business card number so I could run payroll, and then was ghosted by Jake, who made the promise. AFTER I had signed up, 3 days later they disclose it takes TWO WEEKS to get a card for funds access. I would have NEVER agreed to that. Online banking is a nightmare, Stripe doesn't work out the gate, Paypal couldn't get connected and they don't allow the use of Zelle. They use the excuse of being a small community bank. Perhaps you shouldn't be in the banking industry if you can't provide SIMPLE services for your business clients. HORRIFIC experience. And noe they won't give me the money from my savings account, only a cashier's check. Unbelieveable!
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March 2023 by Jennai P.
This has been hands down, the WORST banking experience I have ever encountered. They neglected to set up access for my online account (which THEY have to do) so I have NO access to my business funds at all. They KNEW my payroll was going to be due. They promised me for *3* days they I would get access. I finally recieved access only after jumping through 4 different people and a bunch of broken promises. I then was unable to connect this account to Stripe (my payment provider) because I had to have my account rebuilt a completely DIFFERENT way. Then I was promised a temporary business card number so I could run payroll, and then was ghosted by Jake, who made the promise. AFTER I had signed up, 3 days later they disclose it takes TWO WEEKS to get a card for funds access. I would have NEVER agreed to that. Online banking is a nightmare, Stripe doesn't work out the gate, Paypal couldn't get connected and they don't allow the use of Zelle. They use the excuse of being a small community bank. Perhaps you shouldn't be in the banking industry if you can't provide SIMPLE services for your business clients. HORRIFIC experience. And noe they won't give me the money from my savings account, only a cashier's check. Unbelieveable!
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March 2023 by Tonja Rider
What is going on? No phone system. One of the bank are closed. ATM isn't working. Are they shutting down?
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February 2023 by Mary P.
This is one of two banks I use. They experienced a cyber security problem a few days ago. When I went into the bank yesterday morning the system was still down. Please note that if you want to transfer money like I did they have to call a special number and then your transaction cannot be posted until the end of the day. ATM did not work when I tried to take out cash. They are working on the major problem.The employees are friendly. I am glad to see they have mote tellers then a few months ago.This location is on Sutton way off of Brunswick in Grass Valley. They do have a drive thru to the right of the building.The smaller Tri Counties bank on Neal Street has a walk up ATM.Usually a very efficient bank for all your needs!
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February 2022 by Randy Gorton
Very helpful
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June 2021 by Bonny Davis
Gayla is so experienced, helpful and pleasant to work with!
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October 2020 by Leah Montelius
Love this bank, Tyler was super helpful and gave me awesome pointers for me to have the best banking situation possible. Couldn't be happier and I'll never use another bank ?
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December 2018 by Travis Roberts
a much better branch than the downtown g.v one. staff is actually helpful and service is fast
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October 2016 by Darth Vader
Great friendly service. Local bank.
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October 2016 by Kelton Mckinley
Great bank! Great Staff!
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November 2015 by matt arnold
Great friendly service. Local bank.
