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August 2024 by sarah rivera
I have been taking my son to see Dr Joyce since he was a baby and I absolutely love her as a pediatric doctor. I highly recommend sierra care Physicans! They are quick, respectful and super friendly! Dr Joyce always listened to my concerns about my kid. If you’re looking for a pediatric doctor/ office for your kids, choose sierra care physicians!
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August 2024 by Justin Mckim
Good communication with good people for good health and work.
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August 2024 by Laben Ellis
Doctors are good, front staff is awful
Looking for a different practice to take out family to.
I am 40 years old and I have been going here since I was young. Never had issues with this office up until a year ago.
I can never get in same day anymore for ear infections or other illnesses that require medicine. I am told to go to urgent care.
I also needed a medication refilled and I was told I needed an appointment… but the next appointment I could get was 2 months out. Not impressed. Maybe they need more staff, or if they cannot accommodate their current patients, stop taking new clients
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July 2024 by Dan Thiem
I've been a patient for years and I find them always friendly and helpful when I need medical care. Dr. Nguyen is great!
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July 2024 by Nancy C
Doctors are all excellent, but the receptionists and front desk staff are extremely and shockingly rude, condescending and unprofessional - and have been for years with every single member of my family & all of our friends who are patients here. There is zero supervision of their receptionist's tone of voice or behavior -as their conduct is consistently appalling. Even the simplest appointment or testing inquiries are treated like personal insults to front desk staff. I am reviewing here on behalf of my family and friend network - because if any of us mention this conduct to a doctor, somehow, we in turn are blamed by the front desk staff. Doctors- you are excellent at your jobs! Please put a comment box in the appointment rooms or take feedback from patients about your front desk staff - as it is a hostile battle zone to get passed them to the appointment room to see you. Your front desk staff are some of the rudest in the county!
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June 2024 by Audrey Andrews
Doctors are awesome, all of the MA’s I’ve had experiences with have been great too. One woman specifically at the front desk is just straight up rude & clearly burnt out as she had been working here way too long. I just had my first child and took him to this office and this woman has been working here since I went as a kid, I think her name is Linda. I feel sad for people who have to deal with her because the office itself is probably the best in Grass Valley.
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June 2024 by Carrie Lery
Over 15 years of professional service with kindness. Dr. Nguyen is wonderful. Thank you!
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May 2024 by Sarah Van Liew
I have been apart of Sierra Care for many years. My entire family has been as well. I cant say enough about the quality of care we have been given. Dr. Xiong takes her time with her patients and actually listens to them. I feel she goes above and beyond to make sure I get the care that I need. I have had the opportunity to see other doctors as well at Sierra Care and I can honestly say the care I have received has been just as amazing. Dr. Mara, Dr. Nguyen and Dr. Burt have all given me or my family members the same quality of care and I wouldn't trust anywhere else to take myself or my family but Sierra Care Physicians!
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April 2024 by Marisha Finkler
Dr. Nguyen is thoughtful and committed to patient health, especially to disease prevention and healthy lifestyles. He takes time to help his patients understand the medical indicators of their health related to chronic health conditions. He empowers patients to take responsibility for their own health and wellbeing.
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March 2024 by Keaton Kirby
This is a difficult dilemma to explain. Every ACTUAL doctor we've had has been great. However, some, not all, of their staff is absolutely terrible. They are rude, condescending, judgmental, and disrespectful. We are very low key parents and let our kid be a kid but god forbid we have any sort of question regarding our child... They speak down at you like you're an absolute fool who's been living under a rock and worth less than dirt. These employees are absolutely miserable and I dread dealing with them every time it happens.
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March 2024 by Kily Tracy
I cannot say enough about Dr. Pa Soua Xiong, and Sierra Care Physicians, but I will try here!
Dr. Xiong is profesional yet personable. she really listened to my Mother and all of her concerns. my mom is 93 and has a breadth of knowledge about her care and how she needs to be treated. My Mom loves Dr. Xiong, she felt “seen” and “heard” with Dr. Xiong, and that is saying a lot! Her trust in the doctor, and in Sierra Care Physicians office allows her, and me, to relax knowing our medical needs are being handled and that we are in good, no, great hands! The only job we have now is to heal.
10 Professional/ knowledgeable
10 personal/caring
10 Trust
For a perfect score
We recommend Sierra Care Physicians, and Dr. Pa Soua Xiong without hesitation,
KT and RMT
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March 2024 by Patrick Tribble
I’ve been a patient at Sierra Care Physicians for years. I’m able to get a same day appointment if I call in early. The staff is friendly and helpful.
Dr. Xiong has been my wife’s and my primary MD at SCP for about five years. We appreciate her knowledge, professionalism, kindness, and caring. She has keen diagnostic skills that provide us with appropriate symptom management and the best care. I’m sure all of her patients trust and appreciate her as much as we do.
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March 2024 by Nathalie Sampson
Dr Xiong is the most compassionate and qualified doctor I've ever had, and the nurses are awesome too. The staff, in general, is great, and I like that they are using an online system for results, appointments, etc.
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March 2024 by Crystal Andrade-Reyna
My kids see Dr. Harris primarily but have also been seen by Dr. Joyce & Dr. Curtis. All of the pediatricians have been amazing! Each is so kind, professional & efficient! They have helped my family many times when my kids have been sick and for their yearly well-visits. We are so thankful for their attentive care & knowledge!!
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September 2023 by Marjolaine
DO not take your children here, I have been trying non stop to try to establish care. They are unhelpful and unfriendly. They are also extremely unorganized, I've been a nurse for awhile now and I would NEVER recommend a place that treats prospective patients this way. My 10 week old baby is the one suffering at the hands of their negligence and inability to follow through on appointments that Physicians made. I've been cancelled on twice for my baby which is extremely unprofessional.
