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July 2024 by Mila Taylor
Go to the other location much quicker and better service. I had to leave town and there were no appointments left. She refused my drop off when there was no one else waiting. It would have taken two minutes.
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July 2024 by Fred Flores
Very professional service in the Grass Valley location. On-time, quick in and out. My sample was taken at 8am and the results were available by the next morning.
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May 2024 by Douglas Potter
The absolute least helpful, rude woman I’ve ever met. If you want to see what extreme unhappiness looks like, have a visit here.
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May 2024 by Kim S
nice staff. I realized I didn't book my appointment (I thought I had, but must not have completed) and I was still served without any attidude
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May 2024 by Lanny Netz
Fast service and great technician. Very friendly and efficient.
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May 2024 by S MAC
Lisa is always friendly and welcoming. I prefer this location over all of them.
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May 2024 by Laurence Culver
Although I made an appointment it couldn't be found at the location I meant to
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May 2024 by Jim Fallon
Always a great experience as well as great communication and a professional setting. Never a bad experience! Thank you as always
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May 2024 by Steve Nicholson
Easy peasy.
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March 2024 by Molly Breen
Too big a needle for blood draw-painful! In the past they have used smaller needle with two syringes. I never had this much discomfort with draw. Needle was HUGE
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February 2024 by Melanie Bushee
One person there. Soooo rude wouldn't even listen. I was in Auburn for appointment but they didn't have me down but she said Grass Valley has appointment at 9:50 and I said ill drive another 26 miles since I fasted. When I got there and tried to check in said couldn't find appt. Tried to explain to tech but she basically slammed the door on me and said she couldn't see me.
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September 2023 by Kari Aquino
I go in every 3 months and have never had a problem with staff. As soon as you walk in there has always been someone to greet me with a "Hello, I'll be right with you." I check in and my wait time has always been less than 5 minutes.
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September 2023 by Robby R.
yea, the wait was long if you don't make an appointment. it was long because there was one woman working there at that time. I give this a 4 out of 5 because when I was getting my blood drawn I was starting to pass out and the woman working there lisa was very quick and prompt and took the situation very professionally. I do understand that it is her job to do that but she made me feel very calm and helped me get back to normal and I really appreciated that. thank you Lisa!
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August 2023 by J R.
It is unbelievable that the last four times I have went to Quest for bloodwork for myself or a family member, not once have they been able to do it. Every time, there is a problem and I have to go back three or four times to get it done. They have lost the blood order, they have canceled an appointment that I made, they have told me that I need an appointment, yet wouldn't let me make one in the office. Or the last time it was: "Surprise! There's a new office policy- no walk-ins after 3:30". One time, they even lost my son's blood, and he had to redo a test! The incompetence and the complete lack of ease in which to get bloodwork done is so frustrating, and unfortunately since my doctor wants it done there, we are stuck going there multiple times for a simple blood test. The only thing you can rely on, is that you have to go back about four times to get your test done. It's ridiculous.
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July 2023 by Geoff Eido
Hands down best blood test experience I’ve had. In and out in under 12 minutes, and Lisa was all smiles and love. If I could give 6 stars I would.