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November 2023 by Mary Ann King Nelson Curtis
Great selection and fair prices for nicotine products. The guys there are friendly and knowledgeable and very helpful to customers, like me and others I have seen there. GREAT ADVICE to novice peeps about all their products. GREAT ENVIRONMENT!
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October 2023 by Erica H.
Danny instantly makes you feel welcome the moment you enter he was very helpful with absolutely anything you need help finding and he makes sure you have all the pieces you need before you leave the shop! Very helpful and a very uplifting spirit
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March 2023 by Sam H.
Great store, excellent prices, awesome staff. Will shop here every time ! Best store in Nevada county by FAR!
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March 2023 by NessA Jackson
The guy (Sam) that works at the Millennium Smoke Shop in Grass Valley was very helpful and informative. I had fun shopping with him and I'm excited about the things that I bought.
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January 2023 by Grand Precision
CBD vapes for my husband are great ? service is wonderful
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December 2022 by anahat singh
Sold me a vape with a dead battery and refuse to return it
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August 2022 by Nirvanic Demon
A pretty cool shop. What else can I say.
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July 2022 by Declan Fyans
large selection of stuff, very friendly and helpful when we went in, Wednesday afternoon, July 2022. Only looked at vape pens, but they have a really good selection, decent price. Store seemed clean and tidy. Parking is free on the street down the side of the shop.
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May 2022 by Vincenzo Decini
Scam artists, no question. I've had prior negative experiences with this shop but this one has really taken the cake. I bought a wax pen (YoCan Plus XL) from this store along with 5 coils, totaling over $130, only for the wax pen to break overnight in FOUR DAYS with VERY minimal usage. Clearly a defective pen, however I was denied a refund AS WELL AS EVEN AN EXCHANGE, basically told "tough luck". Pen was barely used, but dude didn't even look at it. I tried to call the customer service number listed on their door, four separate times mind you, and each time the call would not go through as "the line is busy". So, I have no doubt in my mind the number is only there for show, and they couldn't care less about customer satisfaction. Just go to Cigarette City 3, at least they won't scam you over there. You'll never be getting my business (or that of my friends/family) ever again. I had planned on buying a PuffCo Peak, but clearly it's much more customer-friendly to just buy it online. At least then I'll know I won't be scammed out of hundreds of dollars
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May 2022 by Diane
Very cool staff. Helpful and friendly. Plus all the right stuff on the shelves.
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February 2022 by Gabe A.
This is THE most expensive smoke shop in grass valley. A lot of stuff that they carry is cheaper at literally any other smoke shop in grass valley. I understand they're running a business but you will literally never get any good deals here. The staff are all really nice and helpful but you are better off shopping at one of the Arab owned smoke shops where they WILL haggle with you and give you discounts for being a regular customer. 50 pack of whippet brand nitrous cartridges that I bought at the cigarette store off McKnight are 20 dollars, whereas at millennium the exact same box goes for 40 dollars.
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October 2021 by Helen Fuller
I come in every month to get my vape supplies. Vape juice and vape coils...vape juice is always in supply but you never have the coils that I need for the vape that I bought from you personally. It would be decent if you guys kept a supply of coils for the vapes you have on sell at the front counter considering it is a smoke shop! I own a nord one...so basically I have to take my business elsewhere or I have to buy a new vape pen just to get the appropriate coils? Makes no sense! Would be cool if you had everything in supply for your customers! I spend a lot of money in your shop! I do appreciate your workers for they do work hard and are very attentive! Good job to the hard working chick I met today! I did call your store to see if you can pre order 0.4 coils for me. Sweet lady said they will be in by next week! Fingers crossed!
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June 2021 by Beth Fuller
I come in every month to get my vape supplies. Vape juice and vape coils...vape juice is always in supply but you never have the coils that I need for the vape that I bought from you personally. It would be decent if you guys kept a supply of coils for the vapes you have on sell at the front counter considering it is a smoke shop! I own a nord one...so basically I have to take my business elsewhere or I have to buy a new vape pen just to get the appropriate coils? Makes no sense! Would be cool if you had everything in supply for your customers! I spend a lot of money in your shop! I do appreciate your workers for they do work hard and are very attentive! Good job to the hard working chick I met today! I did call your store to see if you can pre order 0.4 coils for me. Sweet lady said they will be in by next week! Fingers crossed!
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June 2021 by Kasey W.
Worst customer service EVER! The guy working most definitely did not learn the #1 Rule in Customer Service: The Customer is Always Right! #2 Rule: Quit your job if you can't change your attitude towards customers. (Yes, we can be a pain in the a** if we're not familiar with smoke shops). Education is key; not belittling. Second time he waited on me in as many weeks and each time I felt gaslighted. Won't be returning.
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May 2021 by trever harrison
Came here to buy a pack of rolling papers and was charged $8.75, went to blazing J's two doors down and the same papers were $4.25, "must be some kind of mistake", I said to myself. "Nope" the guy at the store said, I made my best effort to return the brand new pack of papers I bought moments before just to receive a big ol "sorry bud"*update*Went back ten minutes later and the door was locked... long before closing time.In my opinion I suggest the blazing j's just two doors down, I also want to point out that this review is entirely out of spite, with that said this experience is true nonetheless