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January 2024 by Daphne
I have gone here for several years to ship packages, etc. Always quick, knowledgabele and cheerful.
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November 2023 by Mary P
I visited this store today because i had to send a letter certified and did not want to deal with long lines at the post office! They also have packaging supplies and a copy machine along with a computer. Becca was super friendly and helpful! They also have mailboxes to rent inside the store! Plenty of parking. In and out quickly!
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November 2023 by Mary P.
This place is located off of Nevada City highway in Grass Valley (same shopping center as SavMart and B&C hardware. I dont like going to the post office around the holidays so this is a great place to go to! It does everything the post office can do! I went in today to make copies and send a letter certified. They have packaging material and a copy machine as well as a computer to use. They do passport photos...faxing...and have cute cards in the store. They have mail boxes inside that you can rent which is great! Becca waited on me and she was very friendly and professional! I really liked that there was no line and got in and out quickly! They open at 9am. Convenient location and plenty of parking available. I will definitely use them again for my Christmas packages!
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September 2023 by Jodi L.
I can't even give this place a rating . The owner should not be in the service business because she does not know how to deal with customers at all . She is rude and very unprofessional. She will literally scream at you and treat you like dirt . Her turn over of employees shows how she runs her business . I would say run don't walk if you're thinking about going to this place , there are other places in town that will treat you with respect and kindness . I've also heard her business practices are unethical and she is walking a fine line as to rules and regulations for shipping and handling your mail properly. Her shipping prices are so high as well. I would definitely not recommend this place to do business ever!
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June 2023 by Holly R.
Customer service is good and the owner is really nice. Never had a problem with my mail but it's also a good place for shipping and notary services. I like that they're in a convenient place with parking.
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February 2023 by Matthew T.
Always helpful and nice! We travel a lot so it is great to have a place to have packages and mail securely sent!
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February 2023 by Samantha Arth
I called about an issue with a live scan after they printed the wrong email. I recognize that there was a mistake but they should be willing to work to remedy or even take minimal responsibility for the mistake. They were rude and hung up on me because I had to call on someone’s behalf as they are in the fire academy from 6:45am until 5-6pm. I can’t believe someone could have such terrible customer service and not take any responsibility for the error. The worst customer service I have ever experienced.
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February 2023 by Samantha A.
I called about an issue with a live scan after they printed the wrong email. I recognize that there was a mistake but they should be willing to work to remedy or even take minimal responsibility for the mistake. They were rude and hung up on me because I had to call on someone's behalf as they are in the fire academy from 6:45am until 5-6pm. I can't believe someone could have such terrible customer service and not take any responsibility for the error. The worst customer service I have ever experienced.
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December 2022 by Geoff E.
I'm reluctant to review this joint as it seems a well-kept secret. If I could give 10 stars, I would. For those of us who have experienced the hellish nightmare that is the GV Post Office (not because of the employees there who are genuine and kind, but because everyone, their, neighbor, and all of their dogs go there, and half with bad attitudes, except the dogs): This place is Shangri-La! They helped me box two packages for two different places, handled three customers simultaneously, and had me out in 10 minutes, including a third package for Canada. Pretty sure there should be a shrine out front. Also, prices are THE SAME. They don't make money on shipping. They make money on mailboxes and packing stuff, and adorable cards and dodads. AND, they ship PO, FedEx, and UPS and give you a price comparison. Do yourself a favor, go here. Unless you have a crappy attitude, in which case please visit GV PO. Thanks!
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March 2022 by Dancy R.
Very efficient mailbox shop. Conveniently located, friendly efficient service, always. I dread going to the post office dealing with long lines. This is much better than the post office.
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January 2022 by Michele M.
Will not issue a receipt for a prepaid drop off. Any business not willing to issue a receipt when you are dropping off your package is not worth using. Go to Postnet across the freeway, super nice people happy to give you a receipt.
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October 2021 by Kelly Redding
Thank you for reaching out it's all I wanted
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July 2021 by Empress Of Coco
Staff is always helpful & friendly. Store is clean and masks still required.
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May 2021 by A T.
Shocked in the kind of people they are and how they run their business. The owner has no empathy towards other people.
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May 2021 by Christy Miller
I am in here 2-3 times a week to ship documents back to my clients. They are always helpful & friendly. Always a pleasure to do business with them .