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January 2024 by Erin L.
Haven't been in a while and forgot how much I enjoy giving my business to incredible pets. Went to the larger pet store in town and they had no cat dewormer so came over here and imagine them being a smaller store and they actually had tons in stock in several different varieties. I actually didn't catch the woman's name who checked me out, but she had the beautiful sea glass pendant, she was just delightful and cheered me up after a rough day. Thanks!
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December 2023 by Fiona K.
Always very helpful and kind staff. High quality products. I go here frequently for reptile food and am always treated kindly
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October 2023 by Wes Temby
Has pretty much anything you need for domestic pets. Fish for sale, rats (alive and dead) to feed your snake, cat food, dog toys. You get the idea. Abundant parking, friendly staff.
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October 2023 by Ann Schriner
Been there before and liked it. They are pretty nice there along with beig helpful.
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October 2023 by Julie Smith
I stopped by from outta town for some puppy treats and took some time to look at the beautiful aquarium setups that Mike✨️ has going on in the fish department!! ?The tank art is the best!!He should start a side business and beautify the Town of Grass Valley for Halloween ? & for all the upcoming Holidays!This stop made my Day!
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October 2023 by Danny
I had been a loyal customer here for almost 3 years, but after interaction today over a petty power trip the assistant manger had, I’ve called another very close by pet store and had my animals food special ordered on a schedule now with wonderful customer service and they beat the prices I was paying by a good sum. Y’all goofed. Toodaloo I won’t be back ever again!
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October 2023 by scott w
Nice store decent variety. People are nice and prices seem to be Fair. Kind of weak on the live animal section but still a nice store
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September 2023 by Karen H.
Incredible Pets is an upscale pet store for the discerning pet parent. Great selection, competitive pricing and great service from fabulous employees.
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August 2023 by Melissa Robertson
Friendly staff, great selection of high end and quality food for my pups. They also carry treats I can't find anywhere else!!!
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July 2023 by rick greenawalt
This is a franchise. Multiple locations but the location in Grass valley is absolutely the best and everyone is fantastic.The staff, management and everyone else is fantastic. I cannot make a higher recommendation... Buster loves everyone about this location. And that's what is important!Rick
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July 2023 by Walter G.
A little wait in between customers but not to bad. Knowledgeable yes, but they don't care to talk much and just want to get you out sometimes
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July 2023 by Jamie D.
So grateful for this store. My 8 month old fell asleep on the way into town; I called the customer service to see if curbside had to be preordered or scheduled. They advised no, took my order over the phone, applied my credit I had on my account over the phone and immediately brought out my dog food so the baby got to stay asleep. Thank you incredible pets for going the extra mile.
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June 2023 by CleanCutConstruction
Reasonable prices, friendly staff. Good location.
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May 2023 by Terry Juhl
This is my first go to for anything Jack needs. They have it all or will get it for you if they don’t. Jack is always warmly welcomed when I take him in, and of course loves his treats. They make him feel very special. Thank you for all you do for our pets and for us!
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May 2023 by Rebecca Adams
The staff is always pleasant and helpful. They keep the shelves neatly stocked and arranged. I know when I enter the store it will be a good experience.