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March 2023 by Cassandra R.
If I could give zero stars i would. Went to fill up a propane tank and the guy's O ring was SO corroded, as he was filling up the tank the propane was vigorously hissing out and I KNOW its NOT SUPPOSED TO DO THAT! When I pointed it out the guy pointed his finger and said No it's your tank! This is a brand new tank man!! So he charged me for 10 gallons and I barely got any propane. WOULD NOT RECCOMEND!!! This guy will rip you off!!! He also said he filled up a bunch of other tanks and it was doing the same thing, so that means he has been ripping off other people too!!! During this time of snomaggedon, to rip people off like this is just unacceptable!
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August 2021 by Michael G.
the owner shaved the time clock when i worked for him..pos period
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November 2020 by Kalyptic Kollisions
Was refused propane for my rv because the man never done this incredibly easy tast and was not willing to learn. Lady the first time was very willing to pump it. The man was very rude. Never going back. I suggest the Chevron on south Auburn its much cheaper.
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September 2020 by P A.
Been getting gas at this station for over 20 years and many owners. First was the best!2020 is not the best, it's actually the worst. The latch on pump that makes it easy to fill my tank has been broken for months and I am doubtful it is really Mobil Gas.I will refrain from getting gas there because other options exist and they don't care anyway or they would fix broken handles .
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July 2020 by Mary Erickson
I won't be going there for gas or anything else. I found this service station after searching full-service so I drove the 9 miles there with a simple request. I asked if there was anyone there who could check my oil and coolant levels and what I got for an answer was a brusque "no." That was the only word spoken to me the entire time. Needless to say I did not buy the gas I needed from them. Good manners go a long way even when the answer is a no!
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July 2020 by J.J.
Terrible customer service. Avoid at all costs.
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May 2020 by Ken C.
Well...this the worst I have ever been treated in a retail establishment. I have owned a stores where I sold gas propane and a much larger convenience store when younger, and have worked with the public all my life....Now 69 went in to buy gas and propane on a Monday at 4pm, asked upon giving a very unfriendly clerk my cash for gas if I could get propane..he said no, asked why, he said pumps not working right.... wouldn't even look at me...I asked him what s wrong with it because I use to sell and pump propane, wouldn't look at me or answer... I asked him if he just didn't want to pump it? He said I don't have to take this sh!!! Get the f!!! Out. Asked for his name would not give it, Young guy dark with a man bun.... called the propane co. No problems with pump ! But said it's not a happy place to get propane!
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March 2020 by Steve S.
After having an experience similar to that of Michael F (see below) I decided I must write this to inform other potential customers. I'm also a wheelchair user and have been going to GV Mobil for years. Today, when I pulled up to the pump I waited and waited some more until the attendant, who was new to me, finally told me he was too busy. I left and came back a while later when there were no other customers and finally got my gas. I found him to be very rude, unfriendly, and hard to understand. Note: By CA law this station is required to service disabled customers.
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February 2020 by Michael F.
Been Going To This Great Gas Station For Years Until Today! I'm in Wheelchair and They Pump Gas and Check Under Hood For Me. Today I Pull Up and Nothing. So I Give a Short Honk. Nothing. Look Around and Theres a Young Guy Sitting in His Car Chillen at Back Of Parking Lot listening to Music and Looking Right at Me The Whole Time. NOTHING! I Pull Up to Window And Honk Again. The Kid Finally Gets Out Of His Car and Says "We Don't Do That Anymore." I Ask Him Why? He Says With A Irritated Face and Voice. "Because The New Owners Decided To." Then Walked Right Back To His Car. SO NOW THERE'S NO FULL SERVICE FOR DISABLED FOLKS LIKE ME HERE! STAY CLEAR!!! Bad News!!! MICHAEL FIX
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January 2020 by Robin E.
ATM card skimmer active on gas payment kiosk. Beware, use cash only at this station. This is the second time this has happened within a year at this station.
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March 2019 by Marisol Schuster
Don't take your vehicle to Mobil. They are only gas station level mechanics and were very defensive and rude. They put an incorrect part on my car, and argued their case instead of looking and what was noticed. After taking my vehicle to the shop it broke down 10 mins later. I even paid for a diagnostic and they said it was good to drive out after they did some half effort work and a poor overall job. Very unimpressed and the employees seemed strung out.
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January 2019 by Scott F.
This gas station brings me back to when a station was a "Full Service" station. While the pricing is higher by a few cents than others, it's never overly crowded, and I can pull in and pump immediately. People always say there is no difference in gas quality, but for some reason I always get more "zip" with this Mobil station. If I pay cash, it's only a few steps to the inside attendant. The reason I do not give it 5 stars, is the young blonde guy who was always super friendly, enthusiastic and ready to help is no longer there. Lately, another young man with dark hair is there now, and does not make eye contact. I walked in to pay and hat to wait 6 minutes before he came out to the register to take my cash. He said nothing to me, and acted like I disturbed him? On the plus, this station does not charge for air in your tires!
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October 2018 by Eldad Ben-Moshe
Mine was a simple work, but i can say the service and costumer care were excellent, and that the owner Justin could have had me pay double, but chose to be kind and generous.i highly appreciate that
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June 2018 by Lacey Wolf
Good customer service & cheap place to fill your propane tanks!
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December 2017 by Nancy Butler
Never, ever take your car here. These guys blew my head gaskets while I had it in for a water pump replacement. The estimate was $702.00 when they first inspected my car then it increased to $ 3,102. The car isn't even worth that much so now I have no transportation!!!!!!
