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August 2023 by Tim Mello
This place is terrible customer service is a disgrace mechanics are a couple teenagers without a class a drivers license and ownership are drunks.I ordered a pair of tracks for my excavator they ordered the wrong ones and didn’t tell me tell I checked if they were in. I need my excavator to make a living. I found a pair from another dealership asked if I can have them delivered to this location and they said no because I didn’t order from them. What a joke I tried and the pathetic employee ordered wrong ones.
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June 2023 by D Roth
Tractor bogged down when front aimed downhill. Went in to schedule a repair and they suggested I try a few things prior to them coming out. So I did. And I love when a company does what is right rather than just chasing the money. And after I gave up, we scheduled. And my MacGyver of a repair guy was able to rig a hook system, using a solid copper wire, to his inspection camera to pull out a fuel can spout. That didn’t solve the issue but then as I backed the tractor up the hill, and it died, he knew right away that it was one of the safety switches for the seat. We temporarily jumped it and it ran fine. And now my tractor is back in action! Thanks!
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June 2023 by Kevin Ramirez
Awesome service and wide variety of equipment!
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May 2023 by Israel Ortega
I go here for all the tree work supply. From climbing equipment, ropes chains, oil, etc. Like that I you can take what you need then pay later.
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June 2021 by Matthew Marden
Good folks. No bull. They help me take care of my tractor.
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January 2021 by alix-ann Loveland
Highly recommend Gold Country Tractors. Justin came out and spent a lot of time teaching us how to operate, service and maintain our tractor. It was really nice that he didn't try to take advantage of our naivety and sell us things we didn't really need. We felt well taken care of and we will use then again and again because we felt they can be trusted.
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January 2021 by Seth Schmerzler
Very nice people, excellent meats and produce, great deli. You can find obscure, yet delicious products that you couldn't find elsewhere. There's even a post office in the store!
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January 2021 by Richard Grinnell
Well stocked Kubota store and helpful service.
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January 2021 by Helen S.
We have purchased a tractor and an excavator from here and both purchases were handled just as promised. We recently threw a track on our excavator and went in for some advice. Jim at the Grass Valley store sent Kevin the mechanic out to assist us the same day and he was able to put the track back on within 20 minutes. We also recently used their mobile repair to have our Kubota RTV 1140 serviced. Kevin came out and spent the day working on it and returned last week to install parts that needed to be ordered. Great service and advice on maintaining equipment. Very impressed with their customer service and I HIGHLY recommend them!
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July 2020 by Charles M.
I needed a new Kubota RTV X-1120 and this is the place I called. I visited the dealership and found just what I was looking for. This is a hard time to shop for this model but they came through for me and when I took delivery everything was just as I hoped.
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June 2020 by James Delgado
They have some really cool stuff
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May 2020 by SL M.
Sometimes they are OK. Sometimes they inflate their distance time and charges and don't do a thorough job of repairs. if we can, we use someone else. Wish there was a better Kubota dealer close by.
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November 2019 by Soulfyre M.
these guys are super friendly and helpful and knowledgeable. saw the low rating and said wtf? they have always been faster than anyone else on servicing my chainsaw and always give me a fair price.
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September 2019 by Erica B.
Terrible Customer Service. The lady who answered the phone and was very rude! We were looking to make a $20,000+ purchase from this store! We decided to go ahead and go take a look even though she was so rude. When we arrived she was even more rude and seemed annoyed at our presence. When we would ask questions she would respond In a very snappy tone. She then proceeded to say that we were rude on the phone!! (We were not) This was the worst experience I've ever had at any business! Do not Shop here!!!! Sad, cause we like to keep it local. The office woman here needs to take a customer service class!
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August 2019 by David Powell
I own a local tree care business and this is my go to shop for all of our arborist supplies. They have just about everything I need always in stock. Great prices and great customer service.
