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March 2024 by Debbie Hendrickson
Laura is awesome, goes above and beyond to help us the customer and her son is the same. I love the crew!!
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February 2024 by Jan Sweyer
Brendan is outstanding! He set up my StarLink system and was so incredibly helpful and knowledgeable! Do not hesitate to use their services -- you will not be disappointed!
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August 2023 by Hope Justice
I couldn't agree more with Kelly..Used Don's for decades... I was treated with disrespect and being TALKED OVER by both Brendan AND his mother, Laura, today cuz I was not available at 1030a this morning! MY APPOINTMENT WAS 1P TO 3P!!!
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August 2023 by Hope J
The new owner, *******, arrived 2.5 hrs early. I was not available. He called me 3x, HOWEVER the name that appeared on my phone was *********************. My appt was for 1p to 3p..... 330p I listened to message from \
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July 2023 by Kelly Fletcher
Although Brendan seems technically capable, the lack of customer service since he and his mother began running the business has caused me to go elsewhere after being a loyal customer since 1996.
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November 2022 by David Magney
Fascinating. I had Brenden out to give us an estimate to install a rooftop antenna and he was very knowledgeable and helpful. I scheduled an appointment but we wanted to check that the business had the appropriate liability insurance since Brenden would be climbing up on the roof. Laura said she offended that we would ask such a thing and that she didn't think we had any right to have a certificate of insured since it has personal information on it, and canceled our appointment and told me to go elsewhere. Needless to say I was astounded with the idiocy of this attitude. They must not have insurance. As a business owner myself, I have routinely had my insurance carrier provide certificates of insurance to clients that requested them. I can assure you that there is NOTHING confidential included on an insurance certificate. They must not actually have insurance. My request was entirely reasonable and appropriate, and certainly nothing to be offended by. Sad.
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September 2022 by Ginny C.
Brenden's customer service goes above and beyond anything we've ever seen. We would give him ten stars if we could. He knows his stuff and doesn't stop until an issue is solved. Our tv kept freezing and pixelating and now it works perfectly. His communication is also excellent and his office returns calls quickly.
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April 2022 by Cynthia Beall Kuhlmann
Friendly, knowledgeable help for my electronics including DISH! Brendan is very helpful and honest! Goes above and beyond and makes sure everything working, including my understanding how it all works! Great Service!! They have my business!!? 5 Stars!!
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August 2021 by Sherrie Allen
These guys are great. Some of the best customer service of any business in the area.
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April 2021 by Zachary Bender
Needed screws for TV mount for my new TV, I tried every store in Grass Valley and Nevada City. I was tired of driving around so I started calling and I called Don Adams satellite. Polite and friendly service she told me to come by and pick out the screws I needed for no charge. Extreamly helpful and no sales pitch. I will recommend this service to anybody who needs any type of electronic service.
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January 2021 by Maggie Loobey
Wonderful service!
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June 2020 by Rick P.
Don Adams services came to me highly recommended by three friends. I used them to put in my Internet service this past week. They were outstanding in all regards. Marianne, in particular, was terrific. Thanks so much!
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April 2020 by Nora Pearson
finally!! I have good internet. after only being able to get Hughes Net at a ridiculous rate, Don Adams was able to help. Great service and affordable.
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March 2020 by Gar Gnar
Satellites
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June 2019 by Brooke C.
Mary Ann is the BEST!!! I had EXCELLENT service with her 3 years ago, and EXCELLENT service again with her today. I couldn't be happier. So grateful to have someone who cares, and truly wants to get you the best deal out there. No doubt she will have TONS of repeat customers...we are one! Thanks, Mary Ann!
