-
September 2023 by Chris B.
My wife and I have been looking for our RV for a few years... We went to numerous dealerships. Our experience at a number of dealerships around the Central Valley and Northern California were less than pleasurable to say it nicely. We were strung along by a number of "National Dealerships." They executed a bait and switch campaign on us like i'd never seen before.Our entire RV shopping experience changed as soon as I contacted Nate from DeMartini RV. He was straight forward, professional, trustworthy, and went above and beyond for us. Everything he said and offered from day one was done... and then some!Tony in the Service Department was also exceptional. I have a pretty tight schedule and he has worked with me to get us in and fix the few little warranty items that needed fixing. Tony even worked with our local ford dealership to get Thor Motorcoach to cover some warranty items at the dealership so that we didn't have to take our coach to another shop! Simply amazing and unheard of...I give my unreserved recommendation to DeMartini RV and their wonderful team! If you're thinking of purchasing or servicing your existing RV at DeMartini.... Trust me. You're in good hands!
-
July 2023 by Candy C.
Jack Weir was very helpful and went over and above when fielding questions about our trailer purchase. He was always accomodating with his time, and we would highly recommend trusting Jack with a trailer purchase! He was the best salesperson we encountered, and we talked with many. Ron and Candy C.
-
December 2022 by Sheri V.
bought from them. never again. we took rig back several times for issues and it took several weeks. plus we made an appt for class a and they never looked at it in a timely manner like 6 weeks or more. tv never worked properly. very frustrated. demartini doesn't care.
-
August 2022 by Karen G.
Terrible service department that doesn't answer emails or phone calls. Will never purchase from them again.
-
May 2022 by Dietmar B.
I first read some of the other reviews. OMG do I feel empathy. To the person that found the part cheaper on Amazon: When your RV breaks, let me know how it goes when you drive it to Amazon. We live in a world of spoiled people. I dealt with 3 other RV dealers (of which Manteca Trailers blew my socks off as to how bad they were). DeMartini took my RV on consignment. Gave me exactly the amount of money they promised, even though it took much longer to sell. John DeMartini: Thank you for your integrity.
-
May 2022 by Xavier P.
Unprofessional. I called twice and emailed too, reporting that water heater was leaking all over, no one answered the phone either time, no call back, no email reply.
-
January 2022 by Brenda Sue Long
Rodney thank you for being of great help when we needed you!!! We highly recommend DeMartini RV Sales & Service
-
July 2021 by Mark Marvin
A really great experience at DeMartini! Jon DeMartini really worked for us, and made the process a pleasure. I would recommend them to anyone looking to buy or have your RV serviced. Very hard to run a business on this Post-Pandemic period, working with a small crew, and trouble getting RV's on the lit to sell. But these guys are bringing it. Cudos!
-
June 2021 by Dayna Howe
Tried ordering a trailer months back. We ordered it “with all the upgrades”. The sales person Shalene told me there was no upgrades available. I asked why 4 different ones were listed on the manufacturers website and she said “oh, those”. So I explained yes I want all of them added. Was told one price and at no point on any of the paperwork or emails or phone calls between myself and Shalene did she say the price could change. I asked her several times for copies of the paper
-
April 2021 by Jessie Johnson Burdick
Very snobby people at this place. went in and no one came to help at first then some salesman came up and asked us what we are looking for. Told him what we are looking for without giving him a price range because we believe if God approves he will bless us with help. But anyways instead of asking what our price range is his first response was well everything is highly priced as he gave us a dirty judgmental look. Not sure if I would put our money in these people. But nice RV’s
-
April 2021 by Steve Miller
I put in a call on a Monday to request service on my trailer from Demartini RV sales and service. We bought our trailer from Demartini. It is now Friday and have not received a call back from the service manager Tony. I was told by the parts person that it takes 24 to 48 hours to get a phone call back. I called at the 48 hour mark and was told basically to wait. Apparently Tony has insulated himself from a customer call’s and responsibility by only corresponding using email.Must be nice if you can get it. I wonder if that has anything to do with his volatile personality.By contrast I called a repair shop in Auburn talked to the owner and scheduled an appointment within one week. Needless to say Demartini service and sales in the future is off my list.
-
February 2021 by Monique D.
Great RVs and great service! We've purchased our Thor Chateau this past summer and Demartini has been great at teaching us the ropes. We added on the extended warranty package, Tony and his service team have been so helpful to take care of all our requests and squeeze us in last minute to check on our coach. They have a great selection of vehicles new and used. We definitely recommend using Demartini, you won't be disappointed!!
-
December 2020 by Brent Broussard
Awesome service.
-
September 2020 by Bob H.
We just purchased a new 2020 Nemar Motorhome and it was one the best experiences we have ever had with dealers. We knew absolutely nothing about motorhomes and we were just gathering information. Jon DeMartini was so patient and very knowledgeable. He took us to several motorhomes on the lot and tested our comfort level by letting us drive them. We ended up liking the class "A" and did all the paper work the same day. After taking it for a week for a "shake down" cruise we brought it back for service. Tony, the service manager, fit us in his busy schedule to handle a few minor issues. The crew that handled our work were very knowledgeable and friendly and offered tips for taking care of our new home. We were back on the road within the hour, ready for our new adventure. When I need service, again, or want to purchase another motorhome, I will definitely go to De Martini RV.
-
May 2020 by Carol Lynn Kuewa
Very clean very caring people that work there. Great prices would recommend people to go there.