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July 2024 by Michael Peterson
Poorly managed and archaic tracking systems. Frequently with my medication refill I am told it is “unavailable from their supplier” with no “ETA on restock date”. “But once we get it we will refill it and contact you.” No, that is a lie. They never follow up when their supplier is out of stock. I went 30 days before getting my refill recently, and it was only because I kept calling and checking. THEY DO NOT FOLLOW UP AND DO NOT SEEM TO HAVE ANY CONCERN. Parm, are you still the district manager of this store? Please get them straightened out.
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July 2024 by Hrodland Durkee
Got no help at all trying to find medication here.
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June 2024 by Jenni Parcell
This Walgreens has the nicest pharmacy people! They've been super helpful both times I've had issues with medications. Definitely recommend this store for prescriptions!
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December 2023 by Sean Shah
I scheduled for a vaccine, got there on time; staff were polite but the whole process was extremely slow, considering I filled all forms online (ahead of time) and they were not understaffed, but took them 45 minutes to come for administering the vaccine.
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December 2023 by A B
This used to be my favorite walgreens until today. I went to a different one last night and spent over $50. There was an item that I didn't need so I decided to go exchange at this location. When I got to the counter with my items to exchange, the clerk called all the managers over (4 people). They all stared me down without greeting me. The item I was returning was $8. They started saying it was not their product even though I had the receipt. Then asked why I went to another store last night. They then told me to put my number in. After looking at my account they said there was no proof I bought the item (even though I had the bag, receipt, and it was not opened). I couldn't remember if I put my number in last night. But i thought it was fine as i had my reciept and credit card. They refused to exchange the item or return it because they said it wasn't their product or their location. I guess they shared the information with other customers in the store as the entire store was staring at me. It was completely humiliating. I ended up just throwing the item away. I'll never shop here again.
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August 2023 by Eldon T.
I smoke a certain brand of cigarette and wall greens has them cheaper than most that sell them. I get a $1.00 coupon in every pack and the lady who waited on me said in a snotty voice we don't take coupons. I responded so I have to pull out my driver's license to show you and now you say u don't accept coupon that came in pack. Her response was WHY DONT YOU BUY THEM SOMEWHERE ELSE THEN. This place is around the corner from where I live but I WON'T BE BACK TO THIS WALGREENS FOR ANYTHING... THEY DONT NEED MY MONEY
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May 2023 by Aviram Jenik
They really do not like customers... good thing CVS is 2 minutes away.
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May 2023 by Alena h.
The cashier was extremely pushy for me to donate a dollar to children in poverty when I told him I already donated last year and I already have one of those red nose squishy things from last year and he kept urging me to donate. No means no! Then I told him if I have a dollar in rewards I would like to use my rewards and he told me I do not have a dollar in rewards and then he did not give me my receipt at the end. I think he purposely told me I do not have a dollar in rewards when I really did because I did not donate to his fucking charity. their binder selection was not great either.
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May 2023 by Preetha Vazhapilly
Visited Walgreens, Granite Bay, CA location for a custom poster print out. The young gentleman Mr. Justin at photo department helped me to copy the picture from my phone, to finalize the size of the poster, to choose the background colour according to my need & liking. He showed great patience answering my inquiries in a professional way. He spend more than half an hour helping me customize the poster. Definitely workers like him is an asset for Walgreens. Thank you Walgreens and Mr. Justin!
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March 2023 by Michelle Davis
They never answer the phone; not because they are so busy helping people. Because they are lazy. they will literally pick up and hang up; take off hold and re-hold calls just to stop the phone from ringing... repeatedly.
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March 2023 by Ms B
They are supposedly a fedex drop location but they couldn't figure out how to accept my already packaged, labeled, and paid fedex mailer. They demanded I show them a receipt for my medical test being mailed instead of scanning the paid mailer into the system
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March 2023 by michelle villagas
They never answer the phone; not because they are so busy helping people. Because they are lazy. they will literally pick up and hang up; take off hold and re-hold calls just to stop the phone from ringing... repeatedly.
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January 2023 by L
The tech named Anthony with black rimmed glasses in January 2023 was passive aggressively rude. We are considering switching to purchasing all of our medications online after this last experience. This is not the first time where this Walgreens has messed up our orders and were unwilling to fess up to their mistakes.
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December 2022 by April W.
The worst pharmacy I've ever been to and I keep forgetting to change my pharmacy with my doctors office. Long wait times even though there's no one there. They will completely ignore you. The staff are always rude and act like they hate their job.
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December 2022 by Greg Fisher
Pharmacy review: Ok. Customer service is average at best. Drive through is great help with kids. Doctor notes were ambiguous (so they say but made perfect sense to me) and pharmacy was completely inflexible and had no ability to manage with doctors office. No medicine. 2 day delay. Not great.
