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February 2024 by Troy Sprangler
Has most of the stuff I usually need
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November 2023 by Nelson C.
Very good selection for a small store. Prices are generally higherthan Home Depot or Lowes but the drive is much shorter. For buying a lot of items they do a better job than the big stores. Likefasteners and similar - you can buy them individually and the selection isactually better than the big stores.We just bought an electric chainsaw on sale and they were the cheapest.The staff is very helpful and you don't have to look around for 15 minutes.
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November 2023 by Lana N.
The employees especially, Layne. Layne is ALWAYS provides excellent customer service care. Very knowledgeable, helpful, positive. Thank you very much for your CARE. You deserve 10 stars reviews and award.
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November 2023 by Carlos Castro
My visit here was great, the store is stocked perfectly with a little of everything like a General Hardware store which is perfect cause it keeps the original Ace feel I love so much!!Thank you for a great location and ease of having so much great stocked items for 1 stop shops Excellent!!
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October 2023 by Louis Arellano
Ace Hardware most friendly staff and helpful for looking for hardware products.
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August 2023 by DTM FAB
Super helpful staff. Ace always has what I need.
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August 2023 by Jake From State Farm
I just had the most unpleasant encounter I could potentially foresee with anyone working in customer service. I called the store to verify the item I was going to purchase was in stock. I was told that there was one in stock, and it would be better to purchase it online and pick up in store. I place the online order, and when I called back to verify they had what I was purchasing I was told it was not in stock. This is somewhat tolerable other than the fact that I need used tools to complete a project. I spoke with the manager named Lane (she more than likely gave me a fake name), even though I approach the situation with the upmost, kindness and courtesy, she immediately became snarky, and aggressive. she maintains that attitude until I mentioned getting her name and store number to call corporate at which point her demeanor, slightly changed, and she tried to come to a reconciliation in the way of offering the other other tools at almost double the price.Overall the store manager in the store entirely gets an F. They seem to treat their customers with the utmost disregard. I thoroughly care less about the tools and more about the way the manager handled the situation and spoke to me.
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August 2023 by Kyle Rattay (Chopper)
Great people good customer service. Blake is good!
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April 2023 by OhitikahWin Beautiful Bald Eagle
Nice little store didn't have what I was looking for but still has Alot of interesting things inside.
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April 2023 by Chris Saill
Very helpful people. Always have what I need.
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March 2023 by Debbie C.
The employees at Ace Hardware are always friendly and helpful. I have been to many locations and I am always greeted and someone offers to help me find what I am looking for. It is rare these days to get the great customer service Ace Hardware provided. They are my go to place and I appreciate the newer locations. I have been to Cameron Park, El Dorado Hills and Granite Bay. I have always been treated respectful and I always get great customer service.
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March 2023 by Christine Tomlin
this place is so very cute! they have a little bit of everything and the staff is so friendly ❤️
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February 2023 by Owen Kittredge
They do a good job of keeping items in stock that most people need so they don't have to run into home depot or lowes for minor items.The employees all appear to be very knowledgeable and if they don't they will get another employee that is.Their customer service keeps me going back.
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February 2023 by Oz Fox
Something simple as really good silent service goes a long way.I was greeted within seconds and asked what I was looking for. In the middle of a job I was looking for two items and quickly. The gentleman knew exactly what I was looking for and a couple minutes later my mission accomplished.As a young professional, the gentleman was very resourceful and when I asked if he could order knipex brand tools (not carried in most stores) he quickly and politely helped me and they could?Granted I went to the closest hardware store to the job and if I wasn't in a rush the gentleman knew what he was talking about and was somebody I could shoot the poo with probably all day. Something that's lacked in the big store chains.This Ace is great.
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January 2023 by Crystal Thorns
Today I ran over to get a new chain for my husbands chain saw. The employee named Avery not only helped me find the correct chain but he put it on for me and tested the saw outside. That is top notch customer service! Thank you Avery for helping me out with such kindness.