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July 2024 by Brandy Johnson
I’ve been coming to the pharmacy at this location since it opened. In the beginning I received fast professional service which kept me coming back. Unfortunately over the years the service has dwindled far below mediocre. They have made mistakes on medication for my daughter, tried to pass off a medication for myself that was written in black ink at which time I made a corporate complaint and made the manager onsite aware. At one point they tried to tell me my PPO insurance didn’t cover prescriptions and quickly back-peddled once I let her know I’ve been coming there over 10 years and my insurance is the same. Now when you go to the drive thru you are not acknowledged you have to press the call button for someone to say “we will be right with you.” Ten minutes later still sitting there press the call button again to ask for an ETA since I still have not been acknowledged- to have a snappy response of “there are 2 people at the window inside who need to be helped and then we will be with you.” This makes me wonder how long these customers were waiting … if staffing doesn’t permit assistance inside and at the drive thru then why open the drive thru? When you don’t feel well, the last thing you should have to worry about is getting your prescription medication and dealing with a staff that is condescending and lacking basic communication skills. Shame on you for providing horrible patient care.
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July 2024 by Himanshi Chadha
Never buy any BABY FOOD from this store. I was in a hurry and bought but it was all expired month ago.
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May 2024 by Theresa Sandoval
I've been using walgreens for years
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May 2024 by Julia Anderson
The drive thru is slow and unprofessional. The lady that was helping( Corelli ) was on her phone laughing and seemed to forget she had customers… mind you I was only picking up Tylenol
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May 2024 by Richard Rasner
Great staff, but shelves are always picked over and understocked.
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February 2024 by Andrew Carmell
DO NOT USE THE ATM IN THERE THEY SKIMMED MY CARD FOR 780$ A WEEK AFTER INUSED THAT ATM WITH TRANSACTIONS FROM A WALGREENS IN LA Inglewood
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December 2023 by Joshua Home an LGBTQ Safe Haven
I haven’t had an occasion to come to this particular, Walgreens, but it is clean, friendly staff, and has what I need every time I come.I haven’t had a occasion to come to this particular, Walgreens, but it is clean, friendly staff, and has what I need every time I come.This time I was here to pick up Prince photos, the photos came out perfect! And the cost surprised me was very reasonable.
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September 2023 by Renee D.
The pharmacy has continued to be slow to service. I went in today with an appointment to have a vaccine. All staff showed up 15 minutes after the posted lunch time ended. I realized all workers are entitled to a 30 min. lunch but can you post a sign that reflects the time for start and ending lunch that is accurate or staff correctly so operations are not affected. I observed one customer who was turned away because his med was on back order and he was not told, the person in front of me was turned away for their vaccine. When I offered to pay cash for my vaccine I was told I'd have to wait when I had already been waiting. Overall it felt like the pharmacist did want to inject. They seemed to be ready to turn away business than do the injection. I'll take my business elsewhere since the service I received today let me know walgreens did care about earning my business. Do better there are too many options for pharmacy services for walgreens not to care.
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July 2023 by Randy Perez
First of all this place is suppose to be a pharmacy. But they’re drive thru is always closed due to short staff . Also pharmacy closes at 7pm and sometimes they don’t fill the prescriptions on time . Always make excuses. But the store part does great and service . Pharmacy is the problem here
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June 2023 by Sophie M.
I came in @630pm for a 3rd trimester TDAP shot, mind you they close @7pm, and was told to return tomorrow because there wasn't enough time or employees (there was 2) to fill out paperwork and give it to me. I was upset and told the Hispanic lady with glasses and a tongue piercing that I was told to return today, nothing was mentioned about a cut off time or about paperwork. I asked my friend who works pharmacy @ Walgreens in Ontario if the situation was valid. She said its 1 paper with about 10 questions. So I left and came across the street to the CVS and did the paperwork in under 5 min and recieved my shot. The worker and pharmacist she was taking orders from, are unprofessional and lazy. Definitely switching my prenatal refills to CVS, this Walgreens is ridiculous it's always an issue coming here!
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June 2023 by Evelyn V.
If I could give this Walgreens 0 stars I WOULD. I'm so angry at the negligence this pharmacy has. I got my 7 week old baby's prescription sent here. I came to the pharmacy to pick up his medicine where the young lady at the drive thru window greeted me and I gave them my baby's dob. She informed me I needed to sign a receipt since he is a MINOR. Comes back with my medicine does not ask me if I need to speak to a pharmacist for any questions. Doesn't give me any special instructions for medication. I gave my baby his second dose and he projectile vomited his medicine instantly. I research the medicine after calling Loma Linda Emergency Room where he was seen. To find out the medicine needed to be REFRIGERATED. I called the pharmacy IMMEDIATELY because I wasn't told any of this information. For the pharmacist manager to tell me that the girl was "new" and it was her first day. She was not new. She had no one training her or even NEAR HER to make sure that she was doing everything correctly. She did everything fast on the computer with no hesitation. Because of their negligence my baby could've gotten worse and could've ended up in the hospital AGAIN. The pharmacist called Loma Linda Hospital and asked them to fill the medicine again for him and had it ready in 30 minutes because she knew what they did was WRONG. That girl was not new and she knew she messed up BIG time. Before anyone says the bottle should have the refrigerate label it does not.. Pretty sure they covered that part up with the label.
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March 2023 by Mike F.
Be sure that the scan price is the same as the advertised shelf price. Twice in one week, the scanned price was higher than the shelf price. And then they gave me a hard time about correcting it. They tried to make it seem like it was my fault. I think it's time to call the San Bernardino County Department of Weights and Measures.
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February 2023 by Ricardo M.
Pharmacy always short staffed, every time I come to pickup prescription there is a long line, the pharmacist NOT poly at all! I will change my pharmacy staring today.
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January 2023 by J W
The one star is for the pharmacy. If you’re a type 1 diabetic and need to refill your insulin, or just simply need to drop off your initial prescription, take it somewhere else. I have to wait weeks at a time for them to fill my prescription. If you try to call to follow up. No one will answer. Unless you have more than an hour to call, be placed on hold, then get hung up on, having to call back, and be put in the last spot on the cue. Pharmacy staff is rude. If you show up in person, the alleged prescription is NEVER ready, you have to stand there while they get it together. They never open their drive through because they are too lazy. I’ve been using Walgreens for my prescriptions well over 12 years. Have never had this type of an issue, ever.
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January 2023 by Felipa Perez
This 1 star is for the pharmacy!Just lies that my medicine is ready for pickup. I go make a line and it’s NOT ready.It’s been 4 days!!!!!! Which means I’ve been there making a line for 1,2,3 &4 days and it still NOT ready!To the supervisor MAKE CHANGES!I have been reading the reviews they’re All bad.Shame on this Walgreens Pharmacy!!!I must change to CVS!
