-
December 2023 by Christina Otineru
Don't move in here, there's no parking for your family or friends if they stop by and if you do park inside even if it's just to pick something or someone up they have your car towed no warning, no notice and the lady that works in the office, Christina is rude and not a good person.
-
November 2023 by Francisco Tarazon
Pretty disappointed. We had to call the office not too long ago about the very strong smell of cigarettes and marijuana that is coming from one of our neighbors. We were told that this isn’t a smoke free community so people are allowed to smoke. I have a one year old and my wife is pregnant with our second. We’ll be looking for a new apartment once our lease is up. My wife gets sick from the smell and I don’t want my kids inhaling second hand smoke coming through the vents. We’ll be sure to move to a more family friendly complex/home. Pretty unfortunate. The neighborhood is nice and quiet.
-
August 2023 by Murray
Danielle is very patient and kind. I appreciate her taking the time to address my mail concerns!
-
July 2023 by Radha Shah
Prepare to never get your issues resolved by management, and to constantly be disrespected and threatened by rude and delinquent neighbors. Your will not be guaranteed safe and private parking space, and the apartment management will do nothing to help you. Your neighbors will smoke everywhere including inside and right outside your door, and the cigarette smoke will definitely enter your living space. The management does not care to manage the well being of it's residents. Cops will be at this place almost every day. People will disrespect your personal property in shared spaces, such a laundry rooms. There is a mandatory "trash valet" charge even though the valet will often not come, leaving trash piled up in front of your door. 1/5 stars, do not move here. Too much money for not enough services.
-
June 2023 by tiffany batiste
I just wanted to give a huge shoutout to Venessa, our leasing consultant! She has been absolutely amazing throughout the move-in process and whenever I've had any minor issues. Venessa's customer service skills are off the charts - she's always friendly, responsive, and goes the extra mile to make sure I am taken care of. From answering all my questions to showing me around the property, she made me feel welcome and confident in my decision to move here. I am so grateful to have Venessa's help and positive energy!Additionally,I wanted to give a big thank you to Efrain, our maintenance man, for his exceptional assistance with my work orders. I had issues with my dishwasher and he took care of it quickly and was so polite during the process!Thank you both!!!! :)
-
May 2023 by Rene Angel Ramirez
I have been living at The Heights Grand Terrace for over 2 years now. Everything has been great living here. When you put in a work order it is done very quickly Saul is one of the guys that has been taking care of the whole apartment complex on what needs to be done. Also, he cares about the needs of the tenants. Mayra the property manager is very attentive and is good at what she does. Usually if I have an issue Christina and Vanessa are always there to help me out as well. I usually try to go into the office personally instead of calling. Thank you to The Heights staff.
-
May 2023 by Kailynn Robinson
I have moved in about almost 2 weeks ago and so far everything has been great. Mayra Magana has helped us a lot with many of things and made the move in a great experience. We had noticed a few things that were a bit off and she immediately but in a work order to get it fixed for us. The area is clean and well maintained. The dog park is a bit small for bigger dogs, and the wood chips are missing and some of the flooring inside of the dog park has been pulled/ripped up. We have had occasional incidents with some kids throwing things and have hit the living room window and we looked and they have ran off and kept playing down the way and we have noticed kids coming up to the apartment across from us and throw a ball at her door but other then that everything has been great.
-
May 2023 by Antwanette Knapper
I have been living here for 6+ years started off in a one bedroom never had problems with that unit moved into a two bedroom because I had my son and it’s been problem’s every since my apartment was pretty much rushed to get finished from the day I moved in I’ve been putting in work orders first it was a roach issue that I never had from the last unit and now it’s a smell from my kitchen sink. Everytime you put in an order for an issue you have the manger has to come confirm it as if you’re lying. They talk to you like your a child it’s a complete waste of time complaining at this point
-
May 2023 by Julie Munguia
I been living at The Heights for a while now. I have to say Efrain is one of the Best Maintenance person I met. Very hard working and excellent Multi Tasker. He goes and fixes 5 things in one visit. He is absolutely AWESOME!!!!
-
May 2023 by saundra jaques
I toured this community and really loved it. The staff was extremely kind and informative I felt very welcomed. The property is very well maintained.
-
April 2023 by Alyssa F.
Vanessa and Myra have been so amazing to me and my family! I recently just moved in and they were absolutely amazing and kind throughout the whole process! Made everything so easy and I couldn't be happier with the way everything turned out. Again Thankyou and I look forward to living in this community with these amazing staff:)
-
April 2023 by Paige Moretti
I toured this property recently. It’s very nice and cozy. The office staff was nice. Vanessa helped me out. She was very professional and sweet.
-
March 2023 by Devin R.
Been living here for a couple years now and I really like how when ever I have a concern and I bring it to the ladies in the office problems are either fixed or addressed right away. Makes living in a apartment worth it!
-
March 2023 by Jazmine Eldridge
My family felt very welcome coming into the office for a tour. We were able to do our application quickly online here in the office. The manager was very informative and knowledgable about all the amenities the apartments have available. We look forward to moving here soon.
-
March 2023 by Juan B.
Great service amazing maintenance and such great performance and woah can I say office staff is just great and maintenance wow can we just give them a round of applause
