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March 2024 by Julissa M.
Adrian is a passive aggressive employee with the worst attitude. He came off super annoyed and in a bad mood, constantly huffing and making me uncomfortable with his body language and mood. Idk why Walgreens hires people who clearly don't want to be there . So unfriendly and unwelcoming, will be the last time I shop at that Walgreens.
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February 2024 by Mia Martin
I had a really terrible experience at the photo lab a few months ago. I went in to get some photos printed, but when I saw the quality, I was shocked. It was just awful. Usually, I'm pretty easygoing, but this time, I felt like I had to say something because the prints were so bad.So, I politely approached the woman in charge she was older and brunette I beleive, hoping she could help me out. But she was incredibly dismissive and made me feel like I was overreacting. What's worse is that I wasn't the only one who noticed how bad the prints were. Several other people had mentioned it too.Instead of trying to fix the problem, she acted like it wasn't a big deal and called someone else over to back her up. It was embarrassing and frustrating, to say the least.In the end, I just decided to leave without getting the prints redone. Dealing with her attitude was just too much and made the situation worse. It's clear she's not happy with her job, but that's not an excuse to treat customers poorly. I just wish she had been more understanding and professional. The pictures I had printed were my graduation pictures I wanted to send to family. I spent $35 for 25 prints. Never printing here again..
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February 2024 by Sam D
This is the WORST pharmacy ever. My pharmacy closed and sold my information and prescriptions to them. They are always short staffed and nasty because of it.The head Pharmacist thinks she is the Queen herself and does whatever she wants. The rules on pick up always change based on her mood. You receive 10 notifications to go get your meds. Text and calls. When you arrive THE QUEEN will decide if she will let you pick up your medicine or not. The rules always change. I was there at 830pm one night and she said come back i the morning, it is too early meanwhile my Doctor had increased my dose and she didn't care one bit. He had to call her at 845pm to release my medicine. On Sundays there is only one PHARMACIST AND TECH. He is a nice man but last week I showed up at 5pm they close at 6. I was told come back tomorrow. He is going on his break at 530. Again another Doctor had to call in and beg him to fill the Rx. He did but who goes on break at 530 when you close at 6 pm? It clearly states the break times are 130-200 pm on weekends. WORST PHARMACY EVER. I finally changed pharmacies because everything there is an issue.
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February 2024 by Matilda Babapoor
came into the store needing to print pictures urgently. i was greeted by quaderi and sydney whom attended to my needs. excellent customer service. the store was full of customers and all three associates were hands on deck. truly, all three employees deserve a big thank you and raise from higher management. the store was clean and organized. working in retail in the past i understand how hard it can be and to provide impeccable service is hard. they helped me with getting the app and print my photos that way. which was extremely easy and informative. incredible experience. all three associates including justin were amazing, thank you.
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November 2023 by Nickolas Fink
No restroom for customers. This is unacceptable
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May 2023 by Fool Me Once N.
I've been coming to this pharmacy since I moved to Granada Hills 5 years ago. At first it was OK, but its been going downhill for a while now. There ALWAYS problems with sale items either not scanning at the sales price at the register, or being out of sale items the day a sale starts.The pharmacy is the WORST. They have a bad attitude, are very SLOW, and just don't care about customer service anymore. The latest and last straw for me was on Sunday I pulled into the drive-through to pick up a prescription that the site notified me was ready. It was 3 pm and there was one car ahead of me. It took 20 minutes for that car to be serviced, and then they finally got their prescription and moved on. I pulled up, and no one came to the widnwo for 5 minutes. I pushed the buzzer for service and was told that their were customers ahead of me (???) and that they would be with me asap. I waited 12 more minutes and no one ever came to the drive-up window, so I left in frustration.I spend at least $2000.00 a year at Walgreens, but I've had enough. There is a CVS down the street, I'm going to give them a try to see if they can do better. They certainly can't do worse.AMF, Walgreens!
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April 2023 by Paulene H.
The photo shop is the worst. I wish there was another Walgreens close to my house. The lady that works there obviously does not want to be there. Her attitude is the worst. She's rude and unpleasant. I can't wait to get in and out every time I need prints. I do not shop in the store because it takes too long in the photo shop to have time.
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March 2023 by Marie C.
I really like going to Walgreens to pick up a few quick items for myself or for my home. Generally speaking I can get many deals on buy one get one 50% off. This was the main reason for my trip today to buy some home items that were buy one get one. I was surprised to learn they no longer process the coupons with the cashier when you're checking out. You have to download digital coupons to your app or your rewards member page prior to shopping. This was a bit inconvenient as Wi-Fi was very weak where I was. I was also in a hurry and I had to get home. So I ended up only buying items that I really needed today. I guess I'll have to go back and buy the buy one get one items once I download the coupon to my app. Other than that inconvenience today I do enjoy Walgreens and their pricing but primarily the ease and convenience of shopping there.Tip: sign up for rewards. I used $5 I had earned towards todays purchase. I also got a $5 to use when I return within 7 days.
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March 2023 by Meghan S.
I got my passport photo done here, and my kids as well, and the size of our faces within the photo were a few centimeters too big. It was waste of our time and money. The employees are friendly and helpful, otherwise.
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December 2022 by Natalia Haivazu
They close when they want to. Didn't let me in 25 min before the store closing hours. Security only speaks Spanish could not explain what's the issue. Cashiers rude! Always have to wait a lot before someone helps me when I have prints. This location needs better management!
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December 2022 by Mariah Mendez
I would like to thank a lady named America that works in this walgreens, my babies have been sick for a week and i could not find any Tylenol in other stores this woman helped me find sonething that carried acetaminophen and she did not stop looking until she found it. I was very thankful for her. She has great coustomer skills and i will be coming to this walgreens from now on even if I live 30 minutes away. Is all about the coustomer service for me and the treatment to coustomers. Thank you America.
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December 2022 by Rusell C.
The worst's people from the pharmacy today. Pharmacy technician named VERONICA AND LENA! Very rude and unprofessional especially VERONICA! Someone teach this girl Some manners. FEEL bad for WALGREENS cause now you are going to loose a customer maybe more customers because of this girl name VERONICA. Pls management teach her how to deal with customers and teach her manners also. I'm never going back to this pharmacy or WALGREENS atAll. Sorry not sorry. Hope you guys will take careOf this rude person. Also they're other customers she was rude too! Not just me! I wouldPut zero if I could on your date!
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December 2022 by Alysan M.
This place lives up to the reviews. That's all I will say. A bunch of GRUMPY GRUMpy GRumpy grumpsters.
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December 2022 by Mariah M
I would like to thank a lady named America that works in this walgreens, my babies have been sick for a week and i could not find any Tylenol in other stores this woman helped me find sonething that carried acetaminophen and she did not stop looking until she found it. I was very thankful for her. She has great coustomer skills and i will be coming to this walgreens from now on even if I live 30 minutes away. Is all about the coustomer service for me and the treatment to coustomers. Thank you America.
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November 2022 by Seanna Downey
My partner was denied his testosterone medication and treated very poorly despite calling before hand and getting it approved and this has happened multiple times. This individual was not wearing a name badge, extremely confrontational and combative and acting like they were unable to hear anything he was saying despite her being right there. She made him repeat his dead name repeatedly in an annoyed voice and tried telling him afterwards that it was his last nam not his first?It was just handled so rudely and now he is almost out of medication and in desperate need of more because of her.I just wish we would have known her name. She did NOT deserve to be a pharmacist.
