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March 2024 by Sam Torres
Would not recommend Stopping here for the Starbucks. Only one barista too busy talking to cashier and not paying attention to customers. A couple in front of us walked out since the barista kept talking to the cashier, then ignored us and walked away. However, he had time to write down a drink that the cashier had recommended to him.
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March 2024 by Abran Talavera
I had the worst customer service in fact I had no customer service. I was ignored and did not even get a "I'll be with you soon". It seem I was a bother to batista, I stood there for about 10 minutes it was not even busy. I dont know what issues they had but i had nothing to with it. I also believed they got someone else's order wrong. I hope starbucks had better customer service training. Do better starbucks!
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November 2023 by Kristine R.
The individuals who work at this starbucks are consistently terrible at their job. The customer service is terrible, my drink is always wrong, the younger individuals see costumers and spend their time talking rather than taking orders or making drinks correctly. There needs to be an actual adult managing them. If I could give 0 stars, I would. I once ordered 8 drinks, and they gave one almost immediately, and it took 45mins for the rest of my drinks. They skipped the lady in front of me, who only ordered one drink to provide a quicker service to someone that they seemed to know.
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October 2023 by Christina M.
Went in at 7:30, maybe two people in front of me. Took the two peoples orders, ignored me for like 5 min before they took mine, then took 10 minutes to make one small drink that came out bad :((
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July 2023 by S M.
My iced vanilla latte was very watered down and halfway through drinking it I discovered this strange chunk inside. Threw away the rest of the drink after that. Disgusting.
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June 2023 by Marie C.
My local Starbucks. Was craving an Iced Chai Latte. My Barista recommended it with oat milk and I have been ordering that for my past few visits. Staff at this location is always very friendly to me. I have sat inside a few times for brief periods of time. Decor is the new minimalist look of most other locations. Dark woods and natural tones. Always looks clean. I wouldn't recommend working here as I don't find the tables and chairs comfortable and it is a busy location. But if that doesn't bother you then it's perfect.Tip: Getting in the drive thru queue like all Starbucks is challenging. Some days are better than others. I tend to go super early or just after dinner when less busy.
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May 2023 by Annie P.
Bad serviceThere was one person before me when I arrived this morning. Placed my order and was waiting for my coffee. Then it got super busy, I stood there and watched 4 people that came after me get their order before me. Still, I waited, then finally asked the lady making the beverages if they have my order. She looked around and said "you're next" with a lot of attitude, while she continued to make the drink that was ordered AFTER me. Finally got my coffee (cafe misto with 3 pumps of vanilla) easy drink. I took a sip and there was 0 sweetener in there. I nicely told the lady that my drink was not sweet. She then with attitude again replayed while pointing at the cup "sweetener is checked!" I said I see that but there is 0 sweetener in there. She made me a new drink which I thought was very nice of her, BUT this time she made it SOOO sweet that I threw it in the trash right after taking one sip. All I had asked for were 3 pumps of vanilla. Very rude and unprofessional employee for such a busy Starbucks. Waste of time and money because she wanted to prove a point to me since I told her my first drink wasn't sweet. Very disappointed after so many years of loyalty to this store.
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May 2023 by Nollie M.
Kudos to Phil and Anderson for their very good attitude and amazing customer service. Should know who to promote and commend for being an asset to the company. Keep it up sirs.
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April 2023 by Christina A.
worst starbucks ever. been there the last 3 times and they are unable to make anything. either out of stock or something is not working. they are better off shutting down.
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April 2023 by Young Stunna
No sense of urgency and I waited for almost 30 minutes for some silly strawberry drinks. Ratings speaking for themselves. Out of ingredients and so on! SMH
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March 2023 by Manny R.
No sense of urgency and I waited for almost 30 minutes for some silly strawberry drinks. Ratings speaking for themselves.
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March 2023 by Pumpkin Queen
Honestly every time I get my drinks here they taste SO AMAZING. They actually take their time and the end result is a delicious Starbucks drink that I keep coming back for. They also have a special parking spot just for us coffee customers. Keep up the good work and consistency! :)
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October 2022 by Dan U.
This review is solely based on the the girl with the glasses and hat that has been working there for years! She has the absolute worst customer service! I've been going here for years and every time she's there she gives me the worst attitude and doesn't even make eye contact with me. I can honestly say I've never been rude to her even after her stank a s s attitude! Girl get it together, your unhappiness is showing!
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September 2022 by Ashot M.
This Starbucks is close to my house and when I need my caffeine fix I always standby to get my espresso shot staff as friendly as well
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August 2022 by George Dancel
Worst staff experience ever at a Starbucks. There were like 6 members behind the bar and all of them seemed unhappy to be there. No greeting, just took my order. They didn’t take my name and didn’t call out the drink. No labels on the cups, so I literally had to ask if one of the drinks out were mine. Last time at this location.