-
April 2023 by Lucy Moreno
They almost never answer the phone for an appointment, I texted them, and it took several days They answer me back, I asked for a retouched my root and the girl did more high light on my her.
-
March 2023 by C G
Amazing work from Joe, the best results in color and haircut. I highly recommend him!
-
December 2022 by Berenice C.
My cousin recommended me to the hairstylist, Jessica. She gave her great reviews. I was able to easily book with her (but she's VERY booked so definitely need to book in advance). I live in El Sereno so came to Yelp to see where the place was. I'll admit, I saw all the bad reviews and got nervous. BUT I had been going to a hairstylist who just couldn't get my hair the way I wanted (see pic with darker hair, supposedly a balayage) so I went anyway since I didn't have much to lose. I LOVED the work Jessica did. She got my hair the way I wanted it and didn't damage it (see pic with lighter hair). I highly recommend her and will definitely be going back to her!
-
June 2022 by Elizabeth S.
Worst service ever! I don't recommend. If you're not a celebrity or influencer their demeanor is extremely rude. I went for a haircut and dye worst experience . Haircut want even took forever because they were gossiping. My hair is now fried because they left the color in too long. Go somewhere else. Top it off prices are ridiculous for the worst Jaír care ever!
-
April 2022 by toto j
They did a wonderful work on my wife hair I personally recommend ?
-
February 2022 by Cheryl Bramzon
Tina was excellent. She was friendly and pleasant. She gave me a fabulous mani-pedi. I highly recommend her.Services: Pedicures
-
January 2022 by Mayra S.
This review is long over due!! I had an appointment to get a touch up on my balayage(about 2 months after original balayage done by the same stylist) we and I sat on the chair for 30 minutes without anything being done to my hair! Jessica Rodriguez was so unprofessional and treated me like my time wasn't valuable. She even made seem like I had missed an appointment with her before and that's why it was okay for her to book people at the same time. I got to the salon about 4 minutes before the other person she had scheduled at the same time but she made it seem like I didn't know what I wanted to do to my hair. So she asked me to "look for a picture" to buy time to start the other lady's hair first.
-
October 2021 by Karressa F.
I was convinced by a friend that Vanessa can give me exactly what I wanted, so I made an appointment and she did my hair, everything turned out great. Made another appointment with her 6 months later, keep in mind I'm not local, I'm coming all the way from Oxnard. Well anyways, I show up and the whole time she had someone else do my hair and could tell she was new, end of story I didn't get the look nor color I wanted. It's like if ur not a celebrity she doesn't care about you lmao, also PRICES ARE RIDICULOUS. 400+ for highlights when what I wanted was a balayage. never again.
-
February 2021 by Eve M.
EXTREMELY disgusted at JESSICA RODRIGUEZ's work, so much so, that it literally took me a few months to digest. I should have listened to these reviews. ANYWHO! I asked for a 6PM apt she stated 4PM was the latest, no problem, I took time off work to work with HER schedule and drove from Ladera Heights to Granada Hills. The salon was packed (Oct 2020) no CDC guidelines being met, but that's besides the point. SO, I have had BLONDE balayage/highlights since 2007. I simply came in to raise my highlights and add "Money bangs". She was so busy talking and dealing with another customer, I politely waited and worked on my laptop a bit. She finally came over and asked what I wanted (even though I had already messaged her WITH PICTURES OF BLONDE HAIR, but cool). She clearly seemed in a rush and wanted to take off. So she quickly works on my hair (splashing hair dye on my laptop and Kate Spade cover) sends me off with her assistant. Her assistant rinses my hair and says "oh you're going darker?" I said "NO" I haven't had dark hair since HS! I come back to her chair and ask Jessica if she was done (I thought she still needed to add product idk I'm not the "specialist") She says, yes, I asked why it was dark, she looked surprised as though she knew she'd messed up. And tells me "trust me you'll get more complements with this hair than you probably ever did with your other damaged hair" WOW. (Technically she just dyed my hair brown and made me money bangs with bleach right???) Long story short, she basically starts trying to belittle me in front of her peers after I showed her the picture I INITIALLY asked for. She made uncalled for comments about my hair and says she would never even bleach my hair even if I wanted to because my hair was damaged. Like OKAAAY, you could've told me this prior to starting my hair, I would've walked out! And made so many remarks in front of the other stylist. My eyes watered up at how furious I was with the results. She did not care. Jessica tried making so many excuses as to why I should appreciate my hair this way, instead of taking ownership for HER mistake. To make matters worst, she STILL charged me $250 for literally just to dying my hair dark brown. Never in my life have I felt so taken advantage of. Please save yourself the hassle, unless you like being taken advantage of and allowing them to pick whatever hair style THEY choose for you!
-
January 2021 by Maria B.
Avoid this place and save your money. I had my hair done by Jessica in 2017 and absolutely loved it. I wanted a change in my look and was really excited to reach out to Jessica again. I messaged her in July 2020 and had set up an appointment for the ending of the month. I sent over the $50 deposit (which does NOT go toward your final price). Fast forward to a few days prior my appointment and the shut down happened which I obviously understood and my appointment got cancelled. She messaged me asking if I wanted a refund or for her to save it for when they opened up. I told her to save it and that was that. I messaged her early January because I saw she had recent uploads on IG and asked if she was working and she said yes and I made an appointment. I show up and half the time she didn't even work on me but some random girl. I booked an appointment with Jessica not some other girl. Both of them lack customer service skills and come off rude and like they're doing us a favor. Like no, I'm paying you guys. I ended up paying $300+ for hair I hate. I get home and after I shower I notice my hair wasn't even cut evenly, what a waste of money. Please avoid this place , save your money and go elsewhere. Jessicas license wasn't even up to date , and who knows if the other girl even had one. All you get here is nasty stares , bad attitudes and girls not even following covid standards since they kept pulling down their masks to talk to eachother. Also covid guidelines are not being met here. Employees don't wear gloves , don't offer sanitizer or take temperatures and not sanitizing between clients.
-
June 2020 by Arpi H.
I am so unhappy and offended. A friend of mine recommended Yesii and I sent her a nice text message with a photo, asking if she could dye my hair like that. I texted her days ago and she hasn't replied to me until today. She is always posting on her instagram but doesn't want to take a moment to send a simple text back to her potential client. I am very disappointed of her unprofessionalism and will never recommend anyone to use her services.
-
February 2020 by Maria R.
The only professional here is the owner. All The other stylist have no sense of Customerservice. I've reached out to 3 different stylists asking for an appointment via text as requested. Mind you I've kept an open schedule ( asking for the first available Saturday) and as of now no one is able to assist me. But after reading all the bad reviews I'm glad the appointment was never set. I usually get my hair done with the owner (Vanessa) but she is no longer working Saturdays,(understandable) but it looks like no one else in her salon is looking to take on new clients which should be advertised! But again based on all the bad reviews now I'm glad I was never assisted.
-
February 2020 by Celine S.
Hair service I got done was fast and done efficiently by both Jessica and her assistant which was great btw. My hair color came out nice I was in love with it. Hardly write reviews on here but it bothered me how Jessica was not honest and is a TOTAL SCAM! She asked for her 50 dollar Deposit send that over to her to make my appointment and when I get there she tells me That her deposits don't go to the total cost. When on her instagram post she clearly states In writing That all deposits go to the total cost. So here I am paying $300 for a "quick fix" marking her words! On short hair. My experience with her was not pleasant.
-
January 2020 by Teresa Mejia
I brought my daughter to fix her hair. Celebrities and well-known people like the chiquis Rivera Adriana's ynsurens and more come to this place.
-
January 2020 by Claudia Flores
I'm trying to get a hold of the owner regarding my experience at this salon yesterday. I went in for a balyage and left the salon looking the same. Jessica rushed through her work and had her assistant finish me off. The end results were unnoticeable and I payed $250. The work did not only feel rushed (half an hour weaving to be exact) but she had no customer service skills what so ever, super unprofessional and definitely someone that doesn't value her reputation. She didn't care that I was an unsatisfied customer, didn't offer to fix the problem or even discount my total cost. I understand that with work like this there is a certain level of variance with results but I did not receive in the slightest what I paid for and further more I was not offered any resolution options. Please let me know what can be done. Thanks.
