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“The whole staff at this store is nice and patient. Ryan was great at explaining all my plan changes and helping us navigate getting a new phone. Ben and the rest of the staff were nice checking in on us while our device information transferred to the new phone.”
“Went to get a new screen protector and James was very friendly and answered all our questions. He took his time and made sure the protector looked perfect and kept smoothing out any imperfections he saw. I really appreciated how thorough he was and that he didn't make us feel like we were bothering him. Excellent customer service and made sure we were aware of the warranty and that we could come back if we found anything wrong in the first week. Great job, James!”
“Reliable and affordable! iPhone Repair Pros repaired my charging port at a fraction of the cost Apple quoted. I'm grateful for their honest pricing and quality workmanship.”
“Hratch was so easy to work with and understood my needs. He is so knowledgeable about iPhones and help me pick the right one without any hassle. Thank you so much, will come again!”
“Had a couple items to ship out and I was a bit frantic when I entered but the man who helped me explained (patiently more than once I might add) everything to me and how to track shipments. Very professional, informative,and helpful. Will definitely come back. Even helped me with a problem with my cellphone. Will definitely come back. Very highly recommended.”
“Saved me once again! The screen went out on my iPhone yesterday. Messaged Nick over Yelp and he quickly responded with a great quote. Came in first thing this morning and it took about 10 minutes and my phone is good to go again! THANK YOU! I trust this business. I've come here multiple times and will continue to use it for my phone needs :)”
“Great service. Walked in with no box to ship my clothes in and the owner helped me pick out a package that was free from DHL. Coming back here next time I have to ship something out.”
“Ali is the best. He took care of multiple problems with my iPhone. Did it fast at a fair price. Friendly guy…explained everything he did in clear detail. Check him out next time you have a problem.”
“This is my third time coming to them and every time I'm impressed I just wish I would stop dropping my phone so that I wouldn't have to keep getting new screen protectors but it's really nice that to put them on it's eight dollars for the little camera once you have it and keep itif it falls off or it breaks. And it's $12 for a screen protector if you have bought it in the past from them and they have you in the system.”
“I would like to say how happy I was today to have had a great experience at this store. Danny was very patient and helpful. I needed to activate an iPad and he helped me and answered all my questions. I know where to go if need be, very thankful!”
“I love that I can continuously change my scratched glass for only $9.99 whenever needed. Mohammed helped me this time, and he was so nice and put the glass on perfectly. I also get great cases there for a reasonable price. I highly recommend Mohammed and Celltech!”
“The representative who helped me, named Von, I believe, was unbelievably helpful. I've never in my life experienced customer service like that. I was kind of on the edge of deciding what carrier I would use, and because of him, I will forever be with at&t.”
“I have two teenagers on my phone plan, so needless to say, we go through screen protectors often. Each time, the Zagg tech has been helpful, courteous and fast! we were in and out in under 5 minutes. Great product, and the employees are always a pleasure to deal with!”
“Went by the other morning to have a new glass put on my iPhone14. They Quoted a price gave me a time and delivered exactly as promised and through in a free glass protector as well The guys could not have been more professional, polite and helpful Highly recommend them but you will need to go to their shop down the street as the mall, after 30 years, has pushed them out .... #supportsmallbusiness !”
10:30AM - 8PM
13630 Van Nuys Blvd Ste 107, Pacoima
Mobile Phone Accessories
“This store is the best in the VALLEY!!!I love buying my apple and phone products at this location BEST customer service I have ever experienced ,they try their 100% to try to help you with any situation connected to your phone, will rather come her than any other store?”
“Eduardo was fantastic. Took care of us promptly, answered the many questions my daughter asked, was personable and delightful. He made sure to tell us about current promotions also which saved us a good chunk of moola!”
10AM - 7PM
Lake Balboa
Mobile Phone Accessories
“Hratch was so easy to work with and understand my needs. He is so knowledgeable about iPhones and help me pick the right one without any hassle. Thank you so much, will come again!”
“I went to the store on Friday, February 9 to buy a phone and headphones and my phone was not working well and I didn't like the headphones and it needed my cell phone and the truth was I was already very frustrated, I returned to the store and Carolina helped me change my phone and choose better headphones. Thank you Carol for being patient and dealing with my frustration.”
“I came here needing my phone fixed really quickly because it was Monday and I had places to be and things to do. Immediately upon arrival I was greeted cordially by Carlos, I told him my situation, and not only did he fix my phone, he did it in record timing. This is the store to go to if you have this service, and have your fingers crossed you get Carlos because he knows what he is doing and is on point and takes care of you quick quick. Thanks Carlos!”
“The women that helped with my phone choice at the Porter Ranch, Ca store were sweet and so helpful. It was a pleasure doing business with them. Please consider compensating them for their excellent service.Thank you,Pamela McDougald Brook”
“Katherine alongside Chris provided amazing support and service while I was making a new purchase. Katherine was very welcoming, patient, polite and provided all financial options before I made up my mind on my purchase. I highly appreciate good customer service and just thought I'd leave a thank you ?.”
“I just purchased a new iPhone from the Verizon store in the Valencia Town Center Mall. Danielle made sure everything was working fine before I left the store. Thanks for the great service”
“Pinche Juan you get me everytime I go inn to see you! Which in hand a good thang cuz I know that youknow what I'm looking for.DJ CHUCKSTEEL BUMPING BUMPINGBeen going here since the 80s”
“Eddie was amazing. He was extremely welcoming and helpful. This was the best experience I've ever had getting my phone service. Highly recommend to this store.”
“Israel was super helpful. Came in to trade my phone helped me set it up and got me the color and gigabites I needed! Everytime I come in he’s super helpful. Definitely recommend coming to this location”
“As a college student I found prices in the Iles there are not cheap there expensive like other shopping malls like we are college students, and we have to get discount or Lower price cause this is not right? Anyways all and all they have good customer service.”
“The girl Liz is very kind, she knows what she could do to sell me the phone and transfer everything very quickly. Although there is no one to help you, when I went to buy my phone, I left in less than 20 minutes and was happy with my new phone. Thank you.”
“I came in to this store with my phone not working not being able to received or make any calls ,the girl that was working today Karina finally was able to help me after I had all week calling customer service. All the girls that work there has a good customer service.”
“I cracked my phone really bad and the screen was bleeding, I was unable to lock it and was out of a phone for 5 freaking days. Worst feeling ever!!! No access to contacts, my social or banking information. Anyways I finally got the replacement and walked into Verizon my carrier to assist me sadly I went to 3 Verizon stores and no one could help me get my information transferred over from my old phone to the new phone. I wasn't able to unlock the broken phone and its been a freaking nightmare all week. Anyhow I was referred to this store by Verizon and what a game changer cuz Romeo to the rescue. I explained the issue and he assured me that he would get it handled. I had my reservations because why would other stores turn me away and how are you able to do it he was able to explain to me what he was going to do and sure enough he did that and he handled my situation. It took a while due to all the data I had on my precious phone. I'm super thankful for them for taking care of this and I would highly recommend. I'm so happy to have my life back in my hands Thanks to them. They are located in the mall 2nd floor near Dicks sporting goods. They also sell nice phone cases and have a nice check in offer on Yelp. Would recommend!”
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“This store has friendly staff but a lot of issues during my experience. I had the assistance of Jeremy, he was knowledgeable and very informative. He was training a newer employee who was not quite so knowledgeable. I was surprising my wife with a phone as a present for our anniversary. Jeremy made sure to make notes of that but the newer employee called my wife and told her that the new phone was ready for pick up and ruined it. I went to pick up the phone the following day. The sign said 10 am open. I was patiently waiting until 11:10am. Then I made calls to the other stores (they were open). They said they couldn't help and when an employee arrived he stated that the manager messed up on the schedule. I originally gave a lower review, but revised it after the store and it's leadership made serious strides to improve after these problems were mentioned. Louis Tyler was prompt with a follow up for customer satisfaction and really gained my respect/business. He was straight forward, address my concerns, and worked toward changing my mind. I wouldn't have come back again if he wasn't part of the equation. Joseph and Louis were professional and did their best to improve poor circumstances. I respect their dedication and would recommend this location. My luck was poor, but this team really works hard for their customers.”