-
June 2023 by Naira G.
Neat and organized store, meeting CVS store standards,. What makes this one exceptional, are both daytime and evening managers. They work hard to help customers, when employees don't have the capacity to solve any problems. I go to this store during evening times often. When I see Harlow, the evening manager, I know that my shopping will be stress free and fast. He looks for items, helps with photo printing challenges, gives helpful advises and directions. Simply, he is a pleasant and knowledgeable employee with great patience and composure.
-
February 2023 by Richi M.
Do you recommend this business? Absolutely not. First off: no karts and no hand baskets aren't available.They don't own either one and I came in there for cases of water. I was offered a carry out but I chose to look for something small I could carry myself.I looked through the body wash section but I noticed several bottles seemed to be lighter than others and I suppose they spilled at one point but why not disregard them and remove them from the shelf.I want to tell you about the customer experiences dealing with the employees. They all are so sweet and full of personality. I can tell they all got along with one another. They spoke to me in the correct way and I felt they were all genuine people.I don't believe I will ever go back to this location. The parking lot is very easy and there are wide spots.I don't recommend it for the elderly if they need to hold onto a kart to shop. I also don't recommend it if you need something heavy like cases of water. Only come here for something you can easily put in your pockets.
-
November 2022 by Octavia F.
I wont this place any stars, this pharmacy refuse to release my pay medication here in Granada hill, f this past week one of the pharmacy REFUSE to release my pain medication because i am taking them by Dr order due to a mayor spine surgery . And they said i don't feel confortable hiving you thos medication. my advice do not do business with this particular place , they are not Dr's, neither they are the ones screaming in paying, medicine is suppose to help not to be treated like a Criminals, hopefully this people will have as much pain as i have it know and learn to have compassion. I will never recommend any CVS pharmacy.
-
May 2022 by Dewayne T.
CVS always right around the corner. CVS Pharmacy always on top of prescrbtion needs or issuies. It is like walking into a family owned business where everyone has as smile. Questions regarding medical needs are always welcomed. Service given is friendly, fast and always compassionate regarding prescribtions needs. The retail store is a always ready to help with choices.
-
May 2022 by Liberty S.
I called and requested for my refill days ago and I got a message it was ready for pick up. I show up just for them to tell me they don't have it at all. What a total waste of my time and I needed the medication that day. Absolutely do not come here!!!!
-
February 2022 by Ashley V.
This is the worst CVS pharmacy I've been to to be utterly honest. Please train your staff to provide accurate information and give customer excellent service in the future. Seriously. I had a couples of terrible incidents here, let me tell you: Incident 1: I came over the pharmacy once at 6:02 pm and they closed at 6 pm. They would not help me out. WOW. Incident 2: I came here to get a covid booster shot, the sign at the front door said they welcome walk ins. I went up to the counter and they said I have to make an appointment. Contradicting much? Incident 3: I called CVS Pharmacy to check on the status of my medication on Saturday February 19, 2022 at 9:47 AM. They informed me that the medication will not be available to be picked up until February 23, 2022. I could not make it on the 23rd to pick up my medication, so I went on the 24th to pick it up. CVS Pharmacy would not allowed me to pick up my medication because my medication has a timed window to pick up this particular medication. They told me I have to go through my doctor again. Given the situation, CVS should have my medication ready before the last day to pick it up - not on the last day and give me that one day to pick it up. It was extremely careless of this CVS pharmacy as it could have resulted a suspension of this particular mediation for several weeks and I would be without the medication. Overall: I am very reluctant to come back to this CVS again.
-
November 2021 by Esmeralda O.
I went in today and this lady named Ana gave me so much attitude as I was purchasing my items idk if she was having a bad day but she should learn to be respectful instead of being an b************
-
November 2021 by S J.
Bathrooms aren't open to the public. Makes sense. Sounds like they're too lazy to clean it. Also, they skip greeting you when you walk I
-
November 2021 by Mary J.
Bathrooms aren't open to the public. Makes sense. Sounds like they're too lazy to clean it.Also, they skip greeting you when you walk I
-
October 2021 by Nadja L.
I had a wonderful experience at this CVS (Granada Hills) recently. It is much more organized (than other CVS branches such as the one in Northridge [Nordhoff and Balboa), this location actually has pleasant people working there. I go to this location once in a while and I always leave feeling respected. This time around, a new worker was working at the front and was quite nervous in trying to get everything 'perfect'. I told her she was doing great and she gave me the most pleasant smile, it lit up the store, ha ha. Her name is Silvia. She is patient, pleasant and tries really hard. Her supervisor (I think her name is Shelly, not sure) is always very professional and knowledgeable. This CVS is one I'd recommend visiting any day!
-
September 2021 by Anne J.
I love this CVS store and especially the pharmacy section. I've had a lot of medical issues lately and the pharmacist and tech are fast, efficient and kind. They go out of their way to make sure you get taken care of as quickly as possible. I hand in my Rx and I usually have my meds in less that 10 mins. I've only seen two of these ladies work together, and knowing how busy they are, just goes to show the teamwork they have. I live right down the street which makes it an extra bonus. Thank you ladies!
-
June 2021 by Matthew P.
I've always had great luck with CVS when I've shopped at their locations. They have what I need in stock, and the prices are reasonable. This location is clean, well staffed with friendly employees, and even though the store was very busy the day of my visit (last day before Valentine's Day) they kept the lines moving in a fast and friendly manner. Also, this store is much larger than it appears from the outside. Across the parking lot, sits one of my favorite old watering holes, the Sugar Suite, which I hope will be reopening soon. We could all use a good drink.
-
March 2021 by Andrew C.
Vivian is a wonderful pharmacist and she leads a great team. This is my favorite CVS in the area. Customer service is consistently good.
-
December 2020 by Juanita C.
I have never written a bad review for any store, person or product. but today, I was standing in line at CVS for approximately 30 minutes. One teller working she asked for help and it took approximately 20 minutes for the manager to come to front and help with an atitute. The person in front of me need it to make a return for an item he purchased and was malfunctioning. Teller asked his manager for approval and loudly he was rude and did not make any attempt to offer a solution to client. He was loud and all of us standing in line witness how rude this manager was. Then I approached counter to pay for my items. I asked Lisa (teller) if I could use a coupon for my mothers medicine cvs brand. she rudely answered I should check coupons before approaching tellers. She was bitchy and careless. I will not go back to a store where customers are not their priority. Non the less I paid and she just pushed items forward did not offer if I needed a bag nor say thank you. She just walk away and left a huge line of customers waiting.
-
February 2020 by Temeca K.
Be careful with Gloria if your using two different numbers as my husband and I have our own accounts which means we receive our own coupons under our separate phone numbers. Well if Gloria is present she'll tell you only one phone number is allowed per her store manager Anthony. Cvs is a great store due to its sale items and coupon however, Gloria don't get why brick and mortar stores are closing...I wish they would hire people that will keep them afloat.
