AutoZone on W. Devonshire St in Granada Hills, CA, is a highly regarded auto parts store known for its excellent customer service and knowledgeable staff. Customers appreciate the professionalism of employees like Joel and Lupe, who go above and beyond to assist with car needs. Joel was praised for his quick, efficient, and professional help, especially when replacing a car battery and installing new connectors in less than 45 minutes. Customers also value the friendly and patient attitude of staff, with one mentioning that employees listened carefully and provided helpful explanations about different battery options without being pushy. Joe C. received particular praise for customer service that was described as above and beyond, including personally handling the installation while a customer was in a sling due to shoulder surgery. The staff’s caring attitude and attention to detail make this location stand out. Customers also commend the store’s willingness to order specific parts, such as a vintage 1966 Mustang battery, and have it transferred from another store, demonstrating their commitment to meeting customer needs. Overall, this AutoZone location is known for its helpful employees and quality service.
Needed a battery replacement and i was helped from start to finish. Great customer service from Joel. Thank you!
July 2024
I was glad I stopped at this specific Autozone. Miguel M and Jose M really went the extra mile to help me. They really took the time to provide excellent service. Thanks!! :)
June 2024
Lupe and amber had great customer service. Highly recommend going to the autozone in granada hills ?
