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November 2023 by Happy S.
Wonderful experience, great service definitely going back for all my car needs. They went above and beyond to get my car serviced the same day.
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November 2023 by vasili s.
Very poor communication by service operator. Car left and no one called to tell me it was finished and ready to be picked up. The person writing the service request was awesome. He went to lunch and the other guy (Jordan) was at the desk when I returned. Jordan was rude, condescending, and would speak from the position as if I knew what he was talking about-I didn't. I had to keep asking questions about what the findings were with my repair. In other words, he didn't explain to me what they did. Jordan just assumed it and started to hand me paper paperwork. He was just very condescending when I broach the subject with him. He started talking over me and telling me that I was complaining. I wasn't complaining. I was just stating a fact that he was very rude and asking him why the terrible service. I would never go back because of Jordan's rudeness. He said that "we repaired the tire for free and you should not complain. " Free doesn't mean I should get service that's dismissing. Jordan really doesn't know customer service.
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November 2023 by Kevin P.
I just had a simple slow leak. They told me it was just a nail Ava repaired it for free. What's free these days? I'm glad they were honest and didn't try to scam me as many tires places may have done!
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November 2023 by Vanessa B.
Quick and easy service. Went in because my low tire pressure light went off. They were able to check all my tires and resolve the issue free of charge. Would recommend!
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November 2023 by Ruk F.
Requested a flat tire repair and made an appointment online for same day. Was quoted 1.5 hrs on the phone, but decided to drop-off car since I didn't want to take chances. When I got there, was quoted about a hour and was very pleased when they were done in one hour. Have gone to other places where the estimates have been off anywhere from half an hour to two hours. Will definitely come back here for my needs!
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November 2023 by Vivienne S.
I have been with these guys at Chatsworth for two years !These guys are the Best ! Honest , don't upsell and explained in depth the how and why of the Tires my car needed !Those tires had to come from interstate and they had them by the next day ! They went above and beyond to help me and gave me a discount ! The best company with the best service and the best prices !
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October 2023 by Nick Singh
I wish I could give them 0 star . Unfortunately I don’t have that option .Reception guys are very rude and racist . Very unprofessional.
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October 2023 by Vicky Cortes
Great customer service! Super friendly and professional staff. I called ahead of time to confirm they were able to help me with the nail in my tire and yes! Luckily, tire was able to be patched. Took a little less than an hour and I didn’t even have to pay anything, wow!!! I’m so grateful! Hopefully, I never have to deal with another nail in my tire but if I do, I’ll definitely come back here.
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October 2023 by fluffy Bijou
I was pleased to be able to get my oil changed without an appointment. I know they are usually very busy. The price amazed me even more. Put a smile on my face in my heart, and my wallet was extremely pleased and joyful. See you next time.
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October 2023 by Kaci Interlicchia
American Tire Depot is always the best. They have repaired my tires countless times over the past 8ish years free of charge and now it was finally time for a new set. They were helpful, informative, and were able to order my tires and schedule me for an appointment quickly. Even when I screwed up and gave them incorrect tire sizes they got the right ones for me same day and made it happen. My alignment has been off since I purchased my car second hand and the Chevy dealership could never quite get it right so I was reluctant when American Tire Depot said I needed an alignment... but I went for it. And now my car is driving straighter than ever. Thank you for all your help! I will always come back for any of my tire needs.
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October 2023 by APRIL LOGAN
This American Tire Depot in Grenada Hills is in my opinion the best TIRE SHOP in the valley and actually American Tire Depot is the best place to buy your tires and auto service for your vehicle. Their prices are competitive, the service is AWESOME, at all of the American Tire Depots in Southern California, the service is grand. If you need a FULL SET of tires, I REALLY RECOMMEND AMERICAN TIRE DEPOT. Also make sure you get the tire warranty it covers you well. I had a nail in a tire once and a screw in my tire on another occasion and each time I went into American TIRE Depot and was treated quite well, wait time was reasonable and there was no charge ?. Each time they had to repair the tire. AMERICAN TIRE DEPOT IS A GREAT PLACE TO SHOP FOR TIRES AND OTHER REPAIR SERVICE. I RECOMMEND THEM TO ANY PERSON needing tires and etc.
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October 2023 by Nzuri Wallace
Robert at ATD in Granada Hills was amazing. They were super sweet, professional, and informative. Being a woman I often feel like I have to have a guard up going into these environments so I won’t get taken advantage of. These gentlemen were all good energy and I will be going back if ever needed.
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October 2023 by Christine Douglas
I had a screw puncture on my Honda Fit and they were able to help me as a walk-in on a Sunday within 1.5 hours. I didn't buy my tires with them and they didn't charge me! Super appreciate them helping me out on a tough day!
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October 2023 by Gilda T.
Free rotation, and alignment great service. Friendly workers. The wait was as he said one hour.
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September 2023 by Maira H.
Great, friendly and fast service! Would definitely recommend to anyone in need of tire services.
