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August 2023 by Julissa Torres
I have never had a pleasant experience with the female workers in this post office they are always extremely rude. The only nice and welcoming worker there is a younger male there. The ladies there pick and choose who they want to be nice to. Always have an attitude.
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July 2022 by India Leigh
I must assume that this "post office" is a front for some type of illegal business as we have tried over five times to get them to perform ANY postal service and failed. They cannot seem to pick up correctly, track anything, or deliver anything to the correct address. Even if It involves live animals. I have no idea what they are doing but I know it's not their job. Do not trust them to accomplish anything.
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January 2022 by Albert H.
I have seen some federal offenses being conducted at this facility. I am very concerned and looking to get in contact with the postmaster with no luck. This is a disgrace and legal action may be taken. The woman at the counter is greatly misinformed with the law and should not be in a place to uphold laws. As a government service/ agency they cannot deny service to anyone! Maria is a rude misinformed person who has had a rude attitude for over 5 years. All the bad reviews are about the same person.
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September 2021 by Elias Pinon
Only giving 5 stars because Maria is awesome. She us super helpful, friendly and sweet. Always will to help. There’s another lady with green or hazel contact lenses that needs some trainings of customer experience and friendliness.
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December 2020 by Oscar Rojas
Worst service!!! Had to wait to be helped while a lady was there. This is worst service.???????
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October 2020 by hermososkz
It was my first time shipping anything out so I was a mess, but the lady (I believe is named Maria) was incredibly helpful. She was patient with me and I appreciated her service. The others were impatient (customers) but she insured me it happens often so its best to ignore it and go on about your day, was a nice visit.
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October 2020 by lorena Flores
My packages are always on time and the staff is wonderful to have small talk with. Although, they are busy sometimes it is always a joy to have a nice walk in the small town of Gonzales and enjoy the little things that matter.
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May 2020 by Silvia Fierro
Worst Post Office ever! Packages are never delivered on time here! And the office staff have the worst customer service. I'm a very disappointed with this Post Office. I'd honestly rather drive to Salinas to pick up my mail, because at least there it's always on time.
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January 2020 by Nicole Tejeda
Not good. Your package gets there and they tell you to wait until tomorrow and then it keeps on going. It seems like they’ll just sort out the packages whenever they want and they seem like they don’t want to help out at all. It seems like they’re annoyed all the time. The lady is rude and the workers are really lazy.
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January 2020 by Charlie Uribe
The workers are very lazy and it seems like they don’t want to help even thought I paid for next day delivery they give it to you when they feel like it and sometimes even lose you package and put it in a different box this place needs to get their act together and train their staff to really do their job.!!
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November 2019 by Sam Stropes
Worst Post office I’ve ever came across. Such a waste in taxpayer money. It’s time Gonzales step up and do home delivery mail to mail boxes. This isn't a small slow town anymore. We should be able to have our mail delivered to our door. Not have to wait to receive a package when we get a chance to go to a PO Box. The hours are terrible for the working class. The workers also 9 times out of 10 will give you a attitude for trying to get a package, They signed and received that day. They aren’t timely on unpacking packages you express mail to have the next day. Seriously there needs to be changes.
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October 2019 by Maria Ramirez
Good costumer service.
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September 2019 by Mia H.
This lady doesn't know what she's talking about. I asked for Certified Mail for a letter because I wanted the tracking option and she LIED and said that Certified Mail doesn't include tracking. She proceeded to tell me that the only way to track a letter is to sent it Priority for EIGHT DOLLARS. NO. I ended up spending six dollars for a signature when I could have easily tracked it for 4. DO NOT SEND OUT PACKAGES HERE. THEY WILL SWINDLE YOU. The only reason I stopped here was because I was driving North, and it was a stop along the way.
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October 2018 by Frank Lucido III
Its more of a 3.5 rating but that's not an option
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July 2018 by TERESA DUARTE
Does Not have Appropriate Hour's for Working ppl. Nor Deliver U.S.Mail for Disabled Customers, Yet does for Business across street ? Also Postal Workers DISREGARDE for Customers is unethical as well as disrespectful towards taxpayers .
