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March 2024 by Zackery Gallagher
Been here a couple of times and have been very impressed. If you compare this location to the one on Storke, this one wins hands down.
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March 2024 by Ainsley Taylor
The staff are always very rude and short with me and never help me with my needs. I always leave with more questions and never with my package being delivered. And I have actually left crying multiple times
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February 2024 by Diego Padilla
Very poor customer service at this location.
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February 2024 by Garrett Roelofsz
Called and got stuck in a 30 minute loop because of a missing package. Drove down to the store and didn’t get any help at all… Seems like the staff there don’t care about anyone but themselves. No gratitude, no empathy, nothing. Never going to again. An older woman with glasses, just extremely rude and disinterested and never has any intention to help a customer out. One star is way too much for this place
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December 2023 by Janice Sterken
Helpful, kind, moving line along aa quickly as possible. Thanks for all that you do especially at Christmas and holidays.
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December 2023 by Juliana Vela
Always super helpful service. Lines can get long sometimes when only 1 worker is there but still efficient, and they are training new employees.
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July 2023 by Brooke Taylor
Tried calling the location but got stuck talking to a robot on loop for 20 min. My package is missing and now I have to drive down there to ask about it.
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July 2023 by Alexander R.
It's like they refuse to check my package. I can see why the usps is in decline. Everybody there is just there to collect a paycheck. They looked like they didn't even want to be there. Especially Brandon the supervisor. He was bragging to everybody that his leaving usps to go to nursing school. How do you lose a simple package that has a tracking number.
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June 2023 by Jameson Dawson
Always arrives late, wrong home, and they can't seem to look at the zip-code and make sure they drop it off at the RIGHT HOME, so tired of "Attempted Delivery", you delivered it to my neighbor and then returned to the USPS Office with my package instead of just CHECKING.
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May 2023 by Evelyn Chen
Horrible service and staff. Seriously, just go to the ups store at 5662 Calle Real, they have way better service.
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May 2023 by Georg Aderhold
They seem to be getting a lot of hate but I never had any issue with them. Always friendly, helpful and efficient.
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February 2023 by Jasmin G.
Great service two very friendly gentleman the day I came in on 2-8-23 around 12:50 they were quick and efficient and very helpful with my questions. I come from Oxnard area and the service is different in a very good way. Thank you SB USPS!
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November 2022 by Susan V.
If you want your mail and parcels stolen, this is the place to be. I have had my mail and parcels stolen four times now. The first time it was my new credit card coming to me. The second time it was a certified letter to my bank. The third time it was my ballot for this last election! And the fourth time, which happened a week ago, it was a $530 cellphone I was returning. I had dropped it in the PO's indoor silver bin and it was never even logged in. A mail employee noticed that the seller's name was electronic-related and walked away with my item. I will never use this post office again. I have seen other people write online about their own mail theft experience with this post office, so I'm not alone.If you dare send anything important, go elsewhere. And if you still want to go here, insure anything you send.
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October 2022 by John F.
Fast, efficient, friendly, professional.Yes, sometimes I wish there were more stationary and shipping containers, but overall I am very impressed with the efficient and courteous service.Imagine what would happen if the group of private carriers had no competition. I shudder to think. Glad they're getting new trucks, hopefully they will be electric as the USPS fleet would be an excellent proving grounds for this important coming technology.
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September 2022 by Blaine Lundt
Andrew is an absolute legend! I arrived 10 minutes before closing and he stayed late to help me package and ship several packages. I had never shipped so many things at once and many of the items were bulky. The staff were extremely helpful in walking me through which boxes to use. Everyone was super kind! Cannot speak highly enough of the people who work here.
