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February 2024 by Lissa Meade
They do not have airport shuttles, that information is false. None of them have shuttles.
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December 2023 by Randy R
So, I always read the lowest reviews of a business because they are often an honest insight of what to expect.This is one exception where I have to ask, did these reviewers stay at the same hotel I did?I arrived in Goleta toward the end of November for my job. I was only supposed to be there for a week. My hotel reservation was kind of last minute, but I was able to get a nice room without any problem. At the last minute, my job assignment turned into two weeks, then three; all at the last minute. I had no problem extending my reservation.I travel A LOT for work. More than half my life is spent in hotel rooms. Hands down, this is one of the best hotels I have ever stayed in. The staff was chill and greeted me by name every day when I left for work and returned. They were beyond helpful every time I had to extend my reservation. And the room was really nice. I don’t really care what my view from the room is, I am only using it to sleep. The airport didn’t bother me either. I live next to a Navy base, so I am used to hearing jets take off and land all hours of the day.And for breakfast, they use real eggs! Not the powdered garbage like many other hotels offer.This is a bitchen hotel. I will be working in the area again next year and look forward to staying there again.
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December 2023 by Lacy Moon
The best residence inn I’ve ever stayed at. Breakfast was really good. Rooms were impeccable.
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December 2023 by Omar Weathersby
Very cozy hotel with a nice entry and common lobby area. Good to get out of the room to open comfortavle space. The outdoor grounds are very nicePool, fire pit, walking area.And 5 minutes from Santa Barbara airport and local stores and food. All around great property for business or a getaway.Rooms: Suite with kitchen full shower, no tub, which I like. Very welcoming and relaxing color schemeNearby activities: Shopping and lots of local eating options
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December 2023 by Cece Chanel
I stay here twice a year for a week each time. My partner is a titanium member. We noticed there weren’t a lot of people this week but we didn’t get automatically upgraded. I hope this was because they were booked, not because the person was just being lazy. Their rooms are always on the pricier side but you get what you pay for. Their rooms are updated and clean mostly. There was a maid who came into my room without my knowledge since I was in the bathroom and my baby was sleeping. When I walked out, we both got startled. She apologized lol but luckily my baby didn’t wake up. It also took her forever to get to our room because we were the last room in the hallway. The lobby is really nice and they have a cool courtyard with fire pits and a mini golf course. I’ve been in their pool and hot tub in the summer; it’s really nice. Although last summer, I saw birds pooping in there so I got turned off and didn’t go in lol. Anyways, we will always come back, and I definitely recommend this place!
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November 2023 by Iris Ren
Near the airport but not much noise. The room and facility are nicely maintained. The courtyard has a fireplace, a mini golf, a pingpong table and a pool. Breakfast is great as well. It's a little far away from Santa Barbara downtown (15min drive). Overall we enjoyed it and would stay here again.
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November 2023 by jason catching
Located near the airport. Rooms were quiet and staff was friendly. Dining close by and easy freeway access.
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October 2023 by Wink Saville
The staff was super friendly and helpful. My wife had a small dental issue and the front desk staff went above and beyond in helping her find a local dentist. Also, being preferred Marriott members we got an upgrade. Breakfast was good and in the evening there was a "mixer" with some free food, beer and wine! The one tiny ding was that there was no EV charger for my car, but that's a first world problem :)
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October 2023 by Sam Villarreal
Awesome staff!No problem with late check in, someone was always at the front desk.
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October 2023 by Ryan Whedon
Was a little disappointed with this property. Although the staff was nice, they seem untrained and didn’t communicate between each other.Using a suite night upgrade I got a really big 2 bedroom suite which was nice until it was clear the climate system was broken and didn’t cool the room down. When I brought this to the attention of the front desk they assured me someone would come look at it. Around 6pm I realized no one had looked at it, checking with the desk again…the girl had not even passed on the message and maintenance was gone. We ended up being moved to just a standard room, which was fine until we slid open the patio door. We were greeted with TONS of bird p**** their attention to detail and cleanliness was overlooked in both rooms.They charge $15/night to park and their lot is enormous, what a rip off…should be complimentary.I’d look elsewhere when I’m in Santa Barbara next.
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September 2023 by mary p.
Clean Room - 4Status Upgrade - 1Water for customers - 1Titanium Gift - 1This hotel could easily be better with proper training for their employees who are horrible in customer service. First, after getting my key for my room, I was given a cheap bag of nuts. I didn't realize rather than asking me if I wanted gift or points, I received nuts instead. Next, I have never been upgraded despite being a titanium, and always have been told one excuse or another. Next, I have never been at any Marriott that didn't have water for their customer. When asked for water, I was told "get it out of our water dispenser..." WTF? All of these customer service points rate a 1. The room was clean, so I rate that a 4. Total = 2.
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August 2023 by Robin Dimiceli
So beautiful! The courtyard was so fun! We got to play cornhole from our cute little patio. Breakfast was great! Only complaint was the mattress on the pull-out bed was so thin and you could feel the springs without even laying down on it. Definitely not usable even for a child!! The full moon was gorgeous ?Nearby activities: Very close to the pier and ?️ beach
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August 2023 by Jean-Luc BOURGEOIS
This is a hotel that you would like to avoid. All the rooms are not equal and the view could be catastrophic at the point that you prefer to keep the curtains closed. The noise of the AC prevents you to keep it ON at night. The airport located across the street remind you that an aircraft is very loud. Most importantly the service is not oriented to the customer even if you are like me a titanium elite member. I will never book again and will never recommend it, even if convenience is at the top of the list. That hotel is not welcoming, and it will give you a headache with bad memories.
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August 2023 by Russell Curtis
This is a great place to stay. Literally 5 minutes from the airport. Great pool and hot tub. Comfy beds.
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June 2023 by Demetri Clikas
Great Hotel with shuttle to airport. Just need to resume shuttle to downtown restaurant & bars.
