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April 2024 by Randall Ashcraft
Very helpfull
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April 2024 by Charlie Franda
Shane at Miners in Goleta was super helpful! My luggage is fixed and better than new. Thank You.
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April 2024 by Thom Healy
Wow... what a great store... staff friendly and accessible... im visiting town and had an issue which the staff helped me ...a battery issue ... worked on it for a little bit... figured out how to open the key case and finally replaced/resolved... walked around store for a bit... clean and well organized with clear signs for items..Well done and thank you... such a improvement over the "big box" hardware stores
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April 2024 by Faro Prestigiacomo
Great selection. Unlike larger stores, always some friendly, knowledgeable person close by to help. They even hunt you down to check!
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March 2024 by Caroline Rind
Amazing customer service. Staff were able to direct me to the correct locations for the products I was looking for and the checkout clerk was friendly and rang up my items accurately. I can’t say the same for Home Depot staff. I live closer to Home Depot but this was such a good experience I might start shopping at Ace from now on.
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March 2024 by Lisa Maraszek
This store is sooo convenient, and easy to pop in and out of when you're looking for the basic hardware stuff. It's always clean and well-organized , and I've found the customer service to be a plus, for the smaller store. It will always be MY first stop for hardware/garden supply.
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March 2024 by cindy Gallagher
My mother and I had a very positive experience at this store this afternoon. We brought in an old lamp that had a faulty switch, not knowing how to fix it ourselves, we were assisted by Shane.He took the time to not only find the right switch and accompanying gadgets to repair our old lamp, but wired it back together and gave it a test run with one of their bulbs, all for a whopping $7.62. I have to commend Shane on his exemplary customer service as he clearly went out of his way to help a couple of old gals.
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March 2024 by Tom Cez
Good range of materials, good people
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March 2024 by Yuri Rivera
Hard to decide on my grading, the first staff was dismissing/uninterested more interested on talking to some ladies yet the second person saved the day by directing me to the right item. I like Miner's and I see myself shopping there more often.
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February 2024 by robert leonard
Nice helpful staff
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February 2024 by Y S
Great selection of fasteners, well trained staff. Recommended.
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February 2024 by Rusty Shackleford
The bald woman in the paint department, Shavon, is the rudest, short tempered person I’ve dealt with in any customer facing position. Why she believes she’s in management is beyond me. Go elsewhere, Ace is massively overpriced too.
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January 2024 by Cara J
Very helpful front counter people..... I'm traveling with a U-Haul and I needed to find a lock but didn't want to buy one if it didn't fit and have to return it..... but they were very helpful in getting it out of the packaging for me which was extremely challenging and letting me return and get the right kind....... I was visiting the area where I used to live as a child I would definitely come to this store again as they are just such helpful folks.
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January 2024 by M S
This is a true story from about a week ago. This is about Miner's Ace but the set up is important. I am standing in Home Depot waiting for someone to come cut a single piece of plywood (the day before I was there too and they told me saw was broken) After about 10 minutes and asking various employees who said someone will be right over, I ended up going to the Pro Counter waiting for 5 minutes for someone to look like they might help. They didn't. Eventually, I just went to a checkout and asked them to call someone to come cut wood. They do. 15 minutes later. Nobody shows up - still waiting. I then go to Customer Service and ask for store manager. Manager doesn't show up. I then tell the clerk I will wait for manager or whomever at the saw where my word is waiting to be cut. After 5 minutes of waiting. Home Depot manager still not there. DrumRoll ...... I call Miner's Ace. Hunter answers the phone. I inquire about price and availability of 4'x8' 1/2 inch plywood. It's a few more dollars ($6 to be exact). But Hunter says I'll cut it now and it will be ready for you by the time you arrive. Phone in hand, I talk to Hunter as I walk out store. Still no sight of anybody from Home Depot coming to cut my plywood. 7 minutes later, I pull up behind Miner' Ace and Hunter loads my car. I spent 54 minutes in Home Depot. I spent 7 minutes driving to Ace and 1 minute walking to front of store to pay. Moral of the story: You might pay a few dollars more at Miner's Ace, but you will save in time, frustration, and more - the plywood was so much better quality. At Home Depot it was splintered, fractured, and flimsy. At Ace, it was quality. Every person at Home Depot seemed like they wanted to avoid you. At Ace, they come to you with a genuine smile and are willing (and able) to help and assist. Shane the Assistant Manager was running checkout. I told Shane about the polar opposite experience with Home Depot and how Hunter won me over for good. Ace is the place of the helpful hardware folks. It's for real - not just a jingle.
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January 2024 by Nathan Riley
Probably the nicest hardware store I've ever been in. Staff was super helpful and friendly. The store was spotlessly clean. I was impressed.
