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February 2024 by Valérie Lent
Friendly staff
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January 2024 by Max Shatzkamer
Your employee Malaak Hattab was committed a hate crime.
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January 2024 by Steve Ralston
I stayed at a local RV park and was able to get a ride to pick up a car. Jeff and Claire made the process very easy with good communication and efficient checkout and check in. The whole staff was friendly and seemed to prioritize customer service. They pull highly recommended renting from this store.
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December 2023 by Steve R.
I stayed at a local RV park and was able to get a ride to pick up a car. Jeff and Claire made the process very easy with good communication and efficient checkout and check in. The whole staff was friendly and seemed to prioritize customer service. They pull highly recommended renting from this store.
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December 2023 by Christopher Sauceda
My husband and I had an outstanding experience with Enterprise in Goleta. The staff was incredibly friendly, efficient, and made the entire process seamless. We were super thankful when we got an upgrade. The vehicle was in immaculate condition. We will definitely choose Enterprise again for their excellent service and well-maintained fleet.”
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October 2023 by Faro Prestigiacomo
Stuck in Parris (dise), CA, (and even though closing time), Stone took great care of me and got me on the road to home. Dropped the car off in Goleta, Claire Hsu literally gave me the best customer service experience in my car rental history!!
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September 2023 by david
Very good service from Clare. Strongly recommend.
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July 2023 by Green Taxi
Versus Rent-A-Car company I made my reservation for minivan week before to make sure I have car , and when I try to get the car, they told me they don’t have minivan available.
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July 2023 by Scott Kasai
This branch is unable to do the car delivery you might expect from enterprise.
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May 2023 by Melissa Ramirez
Wasn't expecting a 350$ deposit in addition to all daily rental fees upfront.
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April 2023 by Trevor White
Terrible service, They dropped the ball on a rental and failed to communicate the problem until we called to confirm pickup. No solution was offered, The manager said exactly this ''go to the competition''. These guys are a joke
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February 2023 by Makenna S.
Best customer service professionals everytime !!!Love the loyal and genuine customer service they offer. Needed a car to get around town. These guys are the best. No excuses, always friendly and offer best available. Will always come to this location only !Thank you again
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September 2022 by eaw mhr
I rented a car from the Goleta Enterprise location for a month. The check in was easy. The young woman who came and picked us up at the airport was friendly and we had our car just as fast as if we had rented from the airport. After a few days with our full size rental I decided I wanted a more fuel efficient car and I requested a specific make and model, knowing it was unlikely I would get what I asked for. However, Adrian and his team made it happen! Similarly, after I made the car reservations the airlines changed my flight such that I could not return the car during normal business hours. Again, Adrian made the accommodations and kept my reservation intact. Adrian runs a top notch operation and they are my go to car rental agency in Santa Barbara. Their customer service is outstanding!!!
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September 2022 by Rachel Stein
We reserved a car for pick up. The day before our trip we received a phone call, from a live person, confirming our reservation. We landed only to find out that the rental agency had already closed for the day. Online it does say that they close at 5pm (this was 5:30pm), but why are they accepting and confirming reservations when the office isnt open? That seems like such a scam. Be warned that just having a confirmed reservation does not ensure you will get a car.Edited to add: I reached out like suggested in the response to the direct rental office and got no reply. I would not suggest renting from this office.
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February 2022 by Sam Khaki
Enterprise came through for the win. Gave me the best rate I couldve hoped for and didn't charge me extra for not returning the car on time. Car was clean and serviced properly. Thanks enterprise!
