Electronics repair in Goleta, CA

“I can't say enough good things about CellTek AND its owner and founder Gilbert Ortiz! The charging port on my iPhone had become flaky. Charging would start and stop randomly or with small movements of the lightning cord in the iPhone's charging port. An iPhone repair person who had recently replaced my failing battery took a look at the problem, said it was beyond his skill level and enthusiastically recommended Mr Ortiz and CellTek.In recommending Mr Ortiz and CellTek that repair person covered himself in glory. Gilbert was everything the battery repairman told me and then some. I began by looking at CellTek's website (CellTek.us) and was immediately struck by the sincerity, old-school integrity and honesty that jumped off the page in Mr Ortiz' "About Us" section. At age 67, I've seen my share of promises and pitches, but this was different. I was so struck by the simple, transparent honesty and goodness of Mr Ortiz' words...and what they said about him. No glitz. No flash. Just a straight ahead commitment to do his best for those of us whose iPhones were about to spend some time in the ICU (Intensive Cellphone Unit), to do it at a fair price, and a promise to see the job through to its completion!!It is sadly way too rare to run across business people like this anymore. Gilbert Ortiz is a dinosaur this way...almost extinct. Almost. But not quite. Below are some quotations taken from his "About Us" page on his site. I can personally verify that he lives by these words...his words..."At Celltek we pride ourselves on providing the best possible service at the most competitive prices.""We use quality parts and always offer a 90 day warranty on all of our repairs.""We always stand by our work." (that was in italics for emphasis)​"Honesty is one of the things that sets us apart from other repair shops. We always tell you exactly what your phone needs and how much it will cost...The quoted price you get from us the first time is the one we stand behind. We never charge you any more than the written quoted price we give you."​​I can personally attest to the fact that Mr. Ortiz honors all of these commitments and principles. My repair was not straightforward. It required some tricky soldering work at the micro level on the motherboard of the phone. He told me it was quite possible he wouldn't be able to get it done and that I'd be looking at a decision about whether or not to spend and send the phone out for repair. He said he would have a go at it in my case and, I'm not surprised, he did a great job.When I noticed the sound on the phone being a little muffled after that, I called him up and he had me bring the phone back to him. He did additional work to (successfully) fix the muffled sound and didn't charge anything for that. He absolutely could have and should have charged since it was a separate repair.Gilbert Ortiz & CellTek are examples of an increasingly rare style and approach to running a business. An approach that is ultimately fully centered on the customer and resolving his/her problem. It is a style marked by top notch technical prowess married to genuine kindness and concern and a determination to make sure the whole experience, not just the repair, is great. And fair. It was a pleasure taking my phone to him. I'm glad to see he has a steady clientele, but you should go and see him too if you're having any problems with your phone.I mean... it's almost worth dropping your phone onto a brick just for the pleasure of taking it to him and having him fix it. Okay...maybe I overstepped a bit with that idea, but that's how good Gilbert Ortiz and CellTek are.Obviously, I am pleased to give my highest, highest recommendation. Thank you for all your help Gilbert!!”

“I went into the ATT store in Goleta today and I was helped out by Sofia. She was very helpful and I was able to get the new phone I wanted. I will definitely be going to her whenever I need a new device.”