-
March 2024 by Rob Stephenson
Absolute lifesaver! Honest, reliable, and friendly experience from beginning to end. I can’t believe I haven’t taken my cars here before. A Friend of mine just told me that this is where they bring all of their cars and trucks. High-quality service, and the prices can’t be beat.
-
February 2024 by Allison Lovell
Had my transmission serviced here, and the customer service was excellent.
-
January 2024 by Tessa DeFranco
Outstanding service. Family run business. If more businesses were run like Alphonso’s, the world would just be a better place. I was in a bind last year and needed a transmission rebuild for my old Jeep Grand Wagoneer while I was on a roadtrip. Difficult to find parts and only a true mechanic that cares and knows what he is doing would take the time to rebuild my old transmission with 200,000 miles on it. They charged me a very fair price for the amount of work and time that went into getting my old jeep back on the road. I’ve had bad experiences with mechanics, sloppy work, bad customer service, talk down to me because I am a woman.. but I experienced the complete opposite with Alphonso. He answered all my questions and even shared photos of the transmission in pieces as he was rebuilding it. Highly recommend this business!!
-
January 2024 by Tessa D.
Incredible service. Lovely family run business. If more businesses were run like Alphonsos, the world would be a better place. Inconveniently, I needed a transmission rebuild for my old Jeep Grand Wagoneer while I was on a roadtrip. But I now consider it serendipitous that I started having issues near his shop as I would not have been able to find an honest mechanic with his expertise back at home. They charged a fair price for the amount of work and time that went into rebuilding my old transmission and sourcing the hard to find parts. I've had a lot of bad experiences with mechanics, sloppy work, terrible costumer service, talked down to because I am a woman... but I experienced the complete opposite with Alphonso. He took the time to answer all my questions and even shared photos of the transmission during the rebuild. Its been over a year since the work and my Jeep is shifting and running so smoothly.
-
December 2023 by S B.
After my husband's car broke down, it was towed to the local dealer who inspected the car (that alone cost $210!!) and told us that the transmission was out of commission, and that it would take $9K to fix it... as well as an unknown amount of time, because the necessary parts were backordered. So, we sought a transmission specialist and we found Alphonso. Thank goodness we did! He confirmed that the dealers were right about the problems, but he could provide us with a newly built transmission at nearly half of the price, and that included a 3-year warrenty! Both Alfonso and his wife (also his secretary) were incredibly friendly, helpful, and Alfonso did the job faster than we expected - thank you so much for your good work!
-
August 2023 by Adam R
To anyone who has ever had a good experience here, I would say that you are either lucky or you already got ripped-off.I came here in November 2022, because my vehicle had been shifting hard at times between 1st and 2nd gear. I came to Alphonso's for a transmission inspection. They inspected my vehicle for about 30 minutes and concluded that my car was in the early stages of transmission failure. The owner laughed and said that because I had so many problems with the car that he wasn't even going to charge me the $40 for the inspection. He told me to either buy a new car or replace the transmission ($7k).I spent that next few months trying to decide what to do. I wanted to get a second opinion because these guys gave me a bad vibe, but I also did not want to spend a bunch of money just to get the same answer elsewhere.I went to A&E Automotive (they are just down the street from Alphonso's). A&E inspected my vehicle for 2 days. There were no check engine lights or codes, so they couldn't easily figure out what the issue was. Make a long story short, the Adaptive Learn Drive Cycle needed to be reset, and now my vehicle shifts as if it was brand new. The car just needed to relearn how to shift. It was never a transmission issue. In addition to this, A&E gives you a complimentary inspection. They take pictures of every part of your vehicle. They don't just tell you what needs replacing or maintenance, they SHOW YOU with actual proof. That is something that I have never seen any other shop do. So if you have issues with your vehicle or need to do any maintenance, I recommend that you give A&E a shot and ask for Mike. He was a great and honest mechanic.Service: Transmission
-
August 2023 by Adam R.
To anyone who has ever had a good experience here, I would say that you are either lucky or you already got ripped-off. I came here in November 2022, because my vehicle had been shifting hard at times between 1st and 2nd gear. I came to Alphonso's for a transmission inspection. They inspected my vehicle for about 30 minutes and concluded that my car was in the early stages of transmission failure. The owner laughed and said that because I had so many problems with the car that he wasn't even going to charge me the $40 for the inspection. He told me to either buy a new car or replace the transmission ($7k). I spent that next few months trying to decide what to do. I wanted to get a second opinion because these guys gave me a bad vibe, but I also did not want to spend a bunch of money just to get the same answer elsewhere. I went to A&E Automotive (they are just down the street from Alphonso's). A&E inspected my vehicle for 2 days. There were no check engine lights or codes, so they couldn't easily figure out what the issue was. Make a long story short, the Adaptive Learn Drive Cycle needed to be reset, and now my vehicle shifts as if it was brand new. The car just needed to relearn how to shift. It was never a transmission issue. In addition to this, A&E gives you a complimentary inspection. They take pictures of every part of your vehicle. They don't just tell you what needs replacing or maintenance, they SHOW YOU with actual proof. That is something that I have never seen any other shop do. So if you have issues with your vehicle or need to do any maintenance, I recommend that you give A&E a shot and ask for Mike. He was a great and honest mechanic.
-
July 2023 by Stephen W.
it's been a long time about 14 years but I would say his business ethics and competency were the best I've seen over 50 years of having cars repaired. he actually charged less than his estimate which I've not seen. wrote this because I remember it after all that time and hoping he's not too busy.
-
April 2023 by Carmiya Baskin
Alfonso was so kind and insightful, and took time out of his busy day to check out my car. Highly recommend his services.
-
April 2023 by Eli Pearlman
Very helpful, thank you!
-
November 2022 by Mario Sancha
Highly qualifiedExpert in transmission service and repairThe one to go to
-
October 2022 by Joyce Orsua
I had a great experience getting my transmission repair online 1994 Toyota Tacoma. It was done in record time and the price was very reasonable.
-
October 2022 by Rusty Shackleford
Clueless, useless, and overpriced.
-
August 2022 by Derek Schlereth
I was the classic case of a person that a dishonest mechanic would try to take advantage of: out of towner, having transmission problems on the long drive to California, with a vehicle model known to have transmission failure problems, and stressed about the return home. But luckily for me, Alphonso is the most honest mechanic I've ever met.Alphonso took the time over the phone to talk over the issue with me and discuss potential problems and options. When I came in, he took more time with me to look over the car, check the condition of the fluid, and diagnose what was going on. He could have easily lied to take advantage of my situation and told me that my transmission was failing and wouldn't make it home, and he would be happy to replace for $$$. But he didn't.After looking at the vehicle and fluid, Alphonso deduced that the transmission fluid was old and the mechanics that serviced the car right before we bought it about 15,000 miles ago did not change the fluid. All we needed was a fluid and filter change. Alphonso did it quickly and efficiently, at a fair cost. Afterward, he took more time with me to show me the condition of the old fluid and filter, and what I should look out for on the drive home in case we encountered any other problems. We made it home with no problems, thanks to Alphonso.Service: Transmission
-
August 2022 by Derek S.
I was the classic case of a person that a dishonest mechanic would try to take advantage of: out of towner, having transmission problems on the long drive to California, with a vehicle model known to have transmission failure problems, and stressed about the return home. But luckily for me, Alphonso is the most honest mechanic I've ever met. Alphonso took the time over the phone to talk over the issue with me and discuss potential problems and options. When I came in, he took more time with me to look over the car, check the condition of the fluid, and diagnose what was going on. He could have easily lied to take advantage of my situation and told me that my transmission was failing and wouldn't make it home, and he would be happy to replace for $$$. But he didn't. After looking at the vehicle and fluid, Alphonso deduced that the transmission fluid was old and the mechanics that serviced the car right before we bought it about 15,000 miles ago did not change the fluid. All we needed was a fluid and filter change. Alphonso did it quickly and efficiently, at a fair cost. Afterward, he took more time with me to show me the condition of the old fluid and filter, and what I should look out for on the drive home in case we encountered any other problems. We made it home with no problems, thanks to Alphonso.
