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September 2024 by Randi Wright
David takes good care of me.
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September 2024 by Chelsea Chiao
Service was good. Fast service.
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September 2024 by genevieve gomez
I went to Toyota of Glendora and Lily helped me out with the search of a Prius. She is so kind I felt so comfortable with our visit and test drive. My experience here was by far the best experience with car searching. Thank you Lily for the experience and excellent service.
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September 2024 by Diana Ortiz
Fast and Friendly
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September 2024 by mike perez
⭐⭐⭐⭐⭐ - Excellent Service!
I had an outstanding experience with the service department at Toyota of Glendora. From start to finish, the team was professional, knowledgeable, and friendly. They took the time to explain everything clearly and provided helpful updates throughout the process. My Tacoma was serviced efficiently, and the quality of work was top-notch. The staff went above and beyond to ensure my vehicle was in perfect condition, and I truly appreciated the attention to detail. I highly recommend their service department to anyone looking for a reliable and customer-focused experience
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September 2024 by Ray Radam
Clean place, and on time
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September 2024 by Will Pascarella
They got my car back up to spec and changed my tire in a timely matter. And had the car delivered as promised on time.
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September 2024 by Павел Шевчук
Another lie from the sellers. They assured that there was a car in stock, but when I visited in person it turned out that it had been sold three hours ago, what is this circus for? Contact Emanuel, a guy came who said that it was him, then the real Emanuel called, asked me to come back... why, you already sold the car) and the show cars are all dirty. Toyota dealers are located 20 minutes from each other, why treat customers like this, so that they go to competitors?
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September 2024 by Mark fry
Good service. Staff very helpful
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September 2024 by Cindy Peter
Delay in check in - waiting in car line due to an empty car not being moved. Quick turn around.
Thanks
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September 2024 by We Care
I am extremely disappointed with the service I received at Toyota of Glendora today for my FJ Cruiser. I spoke with David Millan and clearly explained the issues: the car was sluggish, the engine light was on, a mouse had chewed some wires, and a P2432 code was showing. I specifically requested they check for additional chewed wires and address the code.
David informed me there would be a standard diagnostic fee of $198, which I agreed to, trusting them based on past experiences. However, instead of focusing on the issues I mentioned, they performed checks I did not request. Then, I received a quote for an additional $300 to diagnose the very code I initially informed them about.
Not only did they skip past addressing my concerns, they prioritized more their vehicle checklist which David expained was not done. David said that's how they do things. The checklist was never performed. When my husband spoke to David, it was clear they had acted outside of my agreement. Is this what their "minimum fee" covers—charging customers for unnecessary work without consent?
In the end, I lost $198 for services I never requested and refused to pay an additional $300 for work I had already asked them to investigate. This feels deceptive and unprofessional, and I am deeply disappointed in how they handled my service request.
Maribel C
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September 2024 by Luz M Romero
Easy purchase and delivery Great people
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September 2024 by obdulia flores
It was a really bad experience, I thought I was dealing with honest people but ir is not the case. The Financial person sold me a lot add on which brought the price of the car too high. When I went back to ask him too remove them he said he couldn’t do it because it was part of the package which is not true that’s why they are call add ons I need someone to call me to guvw all the details
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September 2024 by Christina Lordi
David in the service department is exceptional in customer service and professionalism. He took care of my concerns and assured my car would be checked thoroughly. Thanks David!
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September 2024 by Martin Es
They accommodated me at the last minute for a battery replacement. They went out of their way, and provided me with a great customer service. They were excellent. Thank you Rodrigo for being there to assist me. Bravo Zulu.
